Manager, Business Operations - job 27 of 44
As part of our dynamic US Client Marketing team, the Business Operations Manager will lead the financial operations for US Marketing Services. Marketing Services, a growing sector within our company, delivers exceptional value to our clients through a range of services, from marketing advisory to campaign execution, achieved through our close partnerships with Visa Consulting & Analytics (VCA) and sales teams.
Within our US Marketing Services Business Planning and Operations (BPO) team, our focus is on supporting our Client Marketing teams by sharing best practices, developing training and communication materials, and advancing key strategies to drive business growth, along with ensuring efficient operating processes. This unique role requires problem-solving expertise, excellent communication skills, and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If you're analytical, creative, detail-oriented, collaborative, and comfortable in a fast-paced environment, we'd love to talk to you.
Responsibilities
- Support pipeline operations for tracking key projects and anticipated impacts on business (revenue and expense), in partnership with Client Marketing team members and internal finance and accounting stakeholders.
- Serve as the team’s regional support lead for Visa Project Central (Pipeline Management Tool), conducting training on newly released enhancements and troubleshooting any related issues with Client Marketers and Global Marketing Services team.
- Support workstreams related to annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, and developing businesses cases for additional headcount and spend.
- Develop and track annual financial goals for NA Marketing Services, partnering with key stakeholders to set the right targets and reconciling goals with business and global functions.
- Collaborate with internal legal stakeholders to identify their requirements and potential challenges in the current contract review process, develop and implement streamlined processes and tools, and provide necessary training and support to Client Marketers.
- Stay updated on legal best practices and ensure continuous communication on improvements and efficiencies in legal contract review and development.
- Identify additional analytics needs/opportunities to support the growth of Marketing Services, including evaluation of project results, and the development of new processes for improvements.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Average salary estimate
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Are you looking to make a significant impact in a dynamic work environment? As the Business Operations Manager at our innovative company in Foster City, you will play a pivotal role in shaping the financial operations within our US Client Marketing team. This position is perfect for those who thrive on creativity and analytics while being detail-oriented. You'll be leading a team that delivers exceptional marketing value to clients, collaborating closely with Visa Consulting & Analytics and sales teams. Your responsibilities will include tracking key projects, supporting annual planning workstreams, and managing financial goals that drive business growth. You will also be the regional support lead for Visa Project Central, facilitating training and resolving issues to ensure a seamless workflow. Moreover, your collaboration with internal legal stakeholders will help create efficient contract review processes, keeping us ahead of potential challenges. We're looking for someone who is not only analytical and problem-solving but also possesses excellent communication skills and an executive presence. If you have the passion to enhance how marketing drives business forward, and you're excited about advancing strategies that foster growth, we'd love to have you on board.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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