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Manager, Business Operations - job 21 of 44

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As part of our dynamic US Client Marketing team, the Business Operations Manager will lead the financial operations for US Marketing Services. Marketing Services, a growing sector within our company, delivers exceptional value to our clients through a range of services, from marketing advisory to campaign execution, achieved through our close partnerships with Visa Consulting & Analytics (VCA) and sales teams.

Within our US Marketing Services Business Planning and Operations (BPO) team, our focus is on supporting our Client Marketing teams by sharing best practices, developing training and communication materials, and advancing key strategies to drive business growth, along with ensuring efficient operating processes. This unique role requires problem-solving expertise, excellent communication skills, and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If you're analytical, creative, detail-oriented, collaborative, and comfortable in a fast-paced environment, we'd love to talk to you.

Responsibilities

Support pipeline operations for tracking key projects and anticipated impacts on business (revenue and expense), in partnership with Client Marketing team members and internal finance and accounting stakeholders.
Serve as the team’s regional support lead for Visa Project Central (Pipeline Management Tool), conducting training on newly released enhancements and troubleshooting any related issues with Client Marketers and Global Marketing Services team.
Support workstreams related to annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, and developing businesses cases for additional headcount and spend.
Develop and track annual financial goals for NA Marketing Services, partnering with key stakeholders to set the right targets and reconciling goals with business and global functions.
Collaborate with internal legal stakeholders to identify their requirements and potential challenges in the current contract review process, develop and implement streamlined processes and tools, and provide necessary training and support to Client Marketers.
Stay updated on legal best practices and ensure continuous communication on improvements and efficiencies in legal contract review and development.
Identify additional analytics needs/opportunities to support the growth of Marketing Services, including evaluation of project results, and the development of new processes for improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager, Business Operations, Visa

At our vibrant Foster City office, we’re thrilled to invite applications for the position of Manager, Business Operations within our dynamic US Client Marketing team. This pivotal role is all about leading financial operations for our innovative US Marketing Services sector, where we’re dedicated to providing outstanding value to our clients. Working closely with Visa Consulting & Analytics (VCA) and our sales teams, you’ll have the chance to shape the future of marketing within our company. The Business Operations Manager will orchestrate pipeline operations in collaboration with Client Marketing team members, ensuring projects are tracked effectively and their anticipated impacts on revenue and expenses are understood. You’ll train your peers on tools like Visa Project Central and enhance efficiency in our annual planning processes. This means overseeing timelines, managing inputs, and developing compelling business cases for additional resources while maintaining strong partnerships with internal legal stakeholders. With an analytical and creative mindset, you will identify additional analytics needs that can take our Marketing Services to new heights. If you thrive in collaborative environments, are detail-oriented, and have a passion for driving improvement in business operations, we'd love to hear from you. Join us and play a key role in supporting our Client Marketing teams through best practices and strategic initiatives that spur business growth.

Frequently Asked Questions (FAQs) for Manager, Business Operations Role at Visa

What are the primary responsibilities of the Manager, Business Operations at our company?

The Manager, Business Operations at our company primarily oversees financial operations for US Marketing Services while collaborating closely with the Client Marketing team. Key responsibilities include tracking project impacts on revenue and expenses, conducting team training on tools like Visa Project Central, supporting annual planning efforts, and developing streamlined processes in legal contract reviews.