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Network Engineering Senior Manager - job 4 of 21

The Senior Manager of Network Engineering will partner with cross-functional teams to ensure network stability. The incumbent will provide technical engineering leadership and direction to drive innovation. They will also provides training, mentoring, coaching, and leadership for network engineers. The Senior Manager will maintain the strategy of the existing corporate office wired, wi-fi and remote access networks, including hardware and patching. The candidate should have the ability to work remotely and lead remotely to troubleshoot and resolve issues, collaborate with on shore and offshore users including multiple time zones across US, review and implement changes on the network, following Change management process, and have the ability to work after hours, nights, weekends and provide emergency response support when required.

Essential Functions:

  • Corporate MPLS, Direct internet access, LAN, WLAN and VPN network experience
  • Create and maintain service level agreements 
  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future needs 
  • Evaluate document issue resolution and analyzes trends for ways to prevent future occurrences. 
  • Develop, implement, and maintain policies, standards, procedures, and associated training plans for network resource administration and appropriate use. 
  • Implement and maintain best practices for corporate network asset management, including maintenance and inventory, life cycle management and related documentation. 
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network. 
  • Manage, in concert with the Cybersecurity team, and ensure effectiveness of security solutions including firewalls and intrusion detection systems. 
  • Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users 
  • Manage operational costs, conduct near- and long-term financial forecasts
  • Direct and administrate a contingent of network engineering staff and conduct performance reviews and corrective action. 
  • Organized and detail oriented with a strong technical acumen risk management.
  • Working knowledge of cloud technologies. 
  • Perform all other responsibilities and duties deemed necessary 
  • Focused on execution, delivery, and commitment to dates for all related network engineering projects.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Engineering Senior Manager, Visa

Are you ready to take on a pivotal role as a Network Engineering Senior Manager with a leading tech company in Austin? In this exciting position, you will be at the helm of network stability and innovation, collaborating with cross-functional teams to ensure everything runs smoothly. Imagine leading a talented group of network engineers, providing them with training, mentoring, and coaching to elevate their skills. Your day-to-day responsibilities will include overseeing the corporate office's wired, Wi-Fi, and remote access networks, ensuring that our systems are up-to-date with the latest hardware and patching requirements. You’ll work closely with users both onshore and offshore, tackling troubleshooting tasks across multiple time zones. Flexibility is key, as there will be instances where you’ll need to step in during after-hours or even weekends for emergency support. You’ll create service level agreements, develop long-term strategic network plans, and enforce policies to manage our network resources efficiently. As a collaborative leader, you will regularly engage with executives and department heads to communicate progress, manage operational costs, and perform financial forecasts. With a focus on cloud technologies and risk management, you’ll ensure our network's security in conjunction with the Cybersecurity team. If you're organized, detail-oriented, and passionate about network engineering, this hybrid position offers a perfect blend of remote work and vibrant office life, making sure you stay connected with your team and the company culture while nurturing your professional growth.

Frequently Asked Questions (FAQs) for Network Engineering Senior Manager Role at Visa
What are the key responsibilities of a Network Engineering Senior Manager at this company?

As a Network Engineering Senior Manager at our dynamic Austin-based company, your primary responsibilities will include leading a team of network engineers, ensuring network stability, and developing strategic plans for network capacity management. You'll also be tasked with creating service level agreements, managing operational costs, and collaborating with IT security teams to implement effective cybersecurity measures. Additionally, you'll oversee the training and development of network staff and communicate regularly with company executives and stakeholders.

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What qualifications are required to apply for the Network Engineering Senior Manager position?

To excel as a Network Engineering Senior Manager with us in Austin, candidates should possess a robust background in network engineering, alongside experience with MPLS, LAN, WLAN, and VPN technologies. A degree in Computer Science or a related field is typically required, coupled with certifications such as CCNP or comparable. Leadership experience and familiarity with cloud technologies are also essential. Given the hybrid work environment, strong communication skills and the ability to manage remote teams across various time zones are critical.

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How important is experience with cybersecurity for the Network Engineering Senior Manager role?

Cybersecurity experience is highly significant for the Network Engineering Senior Manager position. You will closely collaborate with the Cybersecurity team to ensure that our networks are secure and comply with industry standards. Your ability to manage firewalls, intrusion detection systems, and continuously assess risk will be vital in protecting the organization's data and assets from cyber threats.

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What is the work schedule flexibility for the Network Engineering Senior Manager role?

The Network Engineering Senior Manager position offers a hybrid work schedule, allowing you to work both remotely and in the office. Typically, you will be expected to spend 2-3 days a week in the office, but this can vary based on business needs. Flexibility to work after hours or on weekends may be required for emergency support, but this role also provides the convenience of working remotely for much of the week.

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What kind of team will I be managing as a Network Engineering Senior Manager?

In this role, you will manage a talented team of network engineers dedicated to maintaining and innovating our network systems. Your leadership will be critical in providing guidance, mentoring, and support to ensure your team thrives. You'll direct performance reviews and address any necessary corrective actions, fostering a culture of growth and excellence within the engineering staff.

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Common Interview Questions for Network Engineering Senior Manager
Can you describe your leadership style as a Network Engineering Senior Manager?

When discussing your leadership style, emphasize your collaborative approach and willingness to mentor team members. Share specific examples of how you foster communication, facilitate teamwork, and align your team’s objectives with the broader goals of the organization, showcasing your ability to drive innovation while maintaining network stability.

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How do you ensure network stability and performance on a day-to-day basis?

In your response, discuss the key strategies you use to maintain network performance, such as regular monitoring, performing network audits, and implementing preventive measures to identify issues before they escalate. Highlight your approach to creating service level agreements and conducting trend analyses to inform decisions.

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What experience do you have with managing remote teams?

Share examples of how you’ve successfully led remote teams, focusing on your communication strategies, tools, and techniques you’ve utilized to ensure effective collaboration across different time zones. Discuss the importance of regular check-ins and fostering a sense of teamwork, whether in-office or remote.

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What steps do you take to implement cybersecurity best practices in network management?

Explain your understanding of cybersecurity measures, including regular risk assessments, updating firewalls, and intrusion detection systems. Discuss your collaborations with cybersecurity specialists to develop security policies that align with network management practices, ensuring overall data protection.

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How do you prioritize projects and manage the network engineering team's workload?

Describe your project management approach, emphasizing prioritization techniques, goal-setting, and resource allocation. You can share tools or methodologies you employ, such as Agile or Kanban, that help you maintain productivity while ensuring that deadlines are met.

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Can you share an experience where you had to troubleshoot a critical network issue?

Detail a specific scenario where you effectively identified and resolved a network issue. Explain your troubleshooting process, the tools used, and the impact of your resolution on the organization. Highlight your ability to think critically under pressure.

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What trends do you see impacting network engineering in the coming years?

Discuss emerging trends such as cloud computing, automation, and enhanced cybersecurity measures. Share your insights on how these trends will shape the future of network engineering, and how you envision adapting your strategies to stay ahead of the curve.

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How would you handle conflicts within your network engineering team?

Explain your conflict resolution strategies, focusing on open communication, mediation, and finding common ground between team members. Share an example where you successfully resolved a conflict, reinforcing the importance of maintaining a positive team dynamic.

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What is your approach to developing and mentoring staff?

Talk about your passion for talent development, discussing how you identify areas for growth and create personalized development plans for your team members. Share experiences where you’ve successfully helped team members advance their skills and careers.

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How do you stay up-to-date with the latest technologies and advancements in network engineering?

Discuss your commitment to lifelong learning and professional development. Mention specific resources, such as industry certifications, forums, or conferences that you utilize to stay informed about the latest trends and technologies in network engineering.

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Full-time, hybrid
DATE POSTED
April 4, 2025

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