The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, have good understanding of product development lifecycle.
Job Scope:
Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
Create use cases, customer stories, and product requirements to articulate desired features and functionality
Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
Support and at times lead our international market expansion initiatives
Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Are you ready to take on a dynamic role as a Product Analyst in the vibrant city of Austin? At our company, we are thrilled to welcome motivated self-starters who thrive in fast-paced environments. As a Product Analyst, you will lead and manage multiple complex deliverables while collaborating with various stakeholders who often have competing priorities. Your work will be crucial in product management and promotion, including preparing products for global launch. You’ll need to create compelling use cases, customer stories, and product requirements to articulate desired features effectively. In this role, it’s essential to understand the intricacies of operating as a payment facilitator and to work closely with cross-functional teams to ensure that our processes meet all regulatory requirements. On a daily basis, you’ll monitor the performance of our platforms, analyze trends, and lead initiatives aimed at enhancing customer experiences. Furthermore, you will play an integral role in our international market expansion initiatives, establishing metrics to measure results, gathering feedback, and keeping leadership informed of the latest performance indicators. Partnering closely with UX, engineering, and business teams, you'll design solutions that align with customer experience and technological goals. Plus, this hybrid position offers flexibility with an expectation of in-office days to be confirmed by your hiring manager. Join us and be part of a team that values innovation and collaboration, where your contributions can make a real impact in our organization and for our customers.
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