The candidate is a motivated self-starter that can work independently in a fast-paced, ambiguous environment with limited supervision. He or she must be a fast learner, have good understanding of product development lifecycle.
Job Scope:
Lead and manage multiple complex deliverables with many stakeholders, often with competing priorities
Product management and promotion including ready-to-launch and ready-to-sell activities at the global level and through collaboration with the regions
Create use cases, customer stories, and product requirements to articulate desired features and functionality
Understand the requirements of operating as a payment facilitator and work with cross functional teams to ensure our processes address regulatory requirements
Outline new business requirements for the Product team to draft, collate, distribute, and deliver to the regions
Monitor day to day performance of our platforms, analyze trends, create, own the controls around network capabilities and lead initiatives that will improve customer experiences
Support and at times lead our international market expansion initiatives
Establish mechanisms to measure results, listen for lessons learned, resolve obstacles, and keep leadership appraised of metrics and value brought by digital efforts
Partner closely with UX, engineering, and business teams to design solutions that satisfy customer experience, business, and technology goals
Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
Lead product utilization research with clients and assess the processes clients are using to manage accounts / payments, gaps in functionality, and opportunities to enhance efficiencies
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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If you're ready to make a significant impact as a Product Analyst at a dynamic company in Austin, we want to hear from you! In this role, you'll be a motivated self-starter who thrives in a fast-paced and often ambiguous environment. You'll manage multiple complex deliverables while collaborating with various stakeholders, sometimes navigating competing priorities. Your expertise in the product development lifecycle will be crucial as you lead product management and promotion activities across the globe. You'll have hands-on experience creating use cases, customer stories, and articulating product requirements that reflect the desired features and functionality. Additionally, it's essential to have a keen understanding of operating as a payment facilitator, ensuring alignment with regulatory standards by working closely with cross-functional teams. As you monitor platform performance and analyze trends, you'll lead initiatives aimed at enhancing customer experiences. This role also involves supporting international market expansion and establishing mechanisms to evaluate performance while continuously learning from metrics to inform your work. Collaboration is key—partner with UX, engineering, and business teams to create solutions that meet diverse goals. After product launches, you'll also manage feature adoption and performance to identify areas for improvement. If you're looking for a hybrid position that offers flexibility and the chance to make a difference, this Product Analyst role is the perfect fit!
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