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Product Associate - job 4 of 13

The Product Associate will play a part in driving innovation on payment authentication by supporting the Visa Payment Passkey product as a member of Visa’s Authentication, Identity, and Tap Global Product team. Leveraging a unique blend of technologies (e.g., FIDO, EMV 3DS, tokenization) with an emphasis on consumer experience, Visa Payment Passkey strives to deliver a best-in-class solution. The New Products group leading Visa Payment Passkey within the Authentication, Identity, and Tap Global Product team is responsible for product development, product delivery, and go-to-market in support of our regional stakeholders, aligned with team & company objectives.

The Product Associate will be responsible for the delivery of products and features in collaboration with the broader global product team. This position will work closely with various teams across Visa to successfully identify, define, and deliver secure, valuable authentication solutions and scale our business in new ways.  This position will translate business needs and technology assets into product requirements for emerging solutions that deliver new capabilities. The primary responsibility will be authoring requirements and executing on delivery of those requirements based on overall team and company objectives. The Product Associate will take input from product leaders, regional stakeholders, and prospective clients to help inform the product strategy and build solutions that are fit for purpose.

Essential Functions

  • Drive the product strategy, roadmap, and execution for your product discipline and accountable projects

  • Work with regional teams and clients to gather product feedback that will inform roadmap, prioritization, and product vision and strategy

  • Write product requirements, user stories, and acceptance criteria

  • Work cross-functionally across Authentication and Identity to ensure solutions are appropriately built and operationalized

  • Work with governance and sourcing groups to vet new solutions or features and gain necessary approvals for launch

  • Liaise with other business units, product managers, engineering and other applicable groups to ensure flawless execution

  • Provide ongoing communication of project status, action plan and recommendations to stakeholders including senior leadership on an ongoing basis

  • Develop concise product materials to document the product features to educate stakeholders (e.g., Product Guides, Integration Guides, Release Notes)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Associate, Visa

Join Visa as a Product Associate in Ashburn and be at the forefront of payment authentication innovation! As a vital member of the Authentication, Identity, and Tap Global Product team, you’ll support the Visa Payment Passkey product, utilizing cutting-edge technologies like FIDO, EMV 3DS, and tokenization. Your mission will be to elevate consumer experience and deliver a top-tier solution as part of the New Products group. This role is not just about meeting objectives; it’s about driving product development and ensuring a go-to-market strategy that resonates with regional stakeholders. You'll collaborate with the broader global product team to translate business needs into actionable product requirements and deliver features that enhance security and deliver value. By gathering feedback from product leaders and clients, you'll shape the product strategy and prioritize initiatives that align with our overarching goals. Your efforts will include drafting user stories, writing acceptance criteria, and fostering cross-functional collaboration to create solutions that work seamlessly in an operational context. Communication is key in this dynamic role, as you will keep stakeholders, including senior leadership, informed of project status and strategy recommendations. If you’re ready to bring innovative ideas to life and make a tangible impact, we’d love to see your application for this hybrid position at Visa.

Frequently Asked Questions (FAQs) for Product Associate Role at Visa
What are the key responsibilities of a Product Associate at Visa?

As a Product Associate at Visa, your primary responsibilities include developing product strategy and execution for payment authentication solutions, particularly with the Visa Payment Passkey. You will work with stakeholders to gather feedback and inform the product roadmap, author product requirements and user stories, and ensure effective communication across teams to deliver robust solutions.

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What qualifications are needed for the Product Associate role at Visa?

Candidates for the Product Associate position at Visa should ideally possess a background in product management, user experience design, or a related field, along with experience in technology-driven environments. Strong analytical skills, excellent communication abilities, and a passion for consumer-focused technology will set you apart as a candidate.

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How does the Product Associate role at Visa contribute to team objectives?

The Product Associate role at Visa plays a crucial part in driving team objectives by translating business needs into product requirements. Through collaboration with regional teams and clients, you'll help shape the product strategy and ensure that the solutions offered align with Visa's goals for innovation in payment authentication.

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What does the hybrid work model mean for the Product Associate position at Visa?

The hybrid work model for the Product Associate role at Visa allows you the flexibility to work both remotely and in the office. The specific number of days in the office will be confirmed by your hiring manager, providing you the opportunity to balance collaborative in-person meetings with the convenience of remote work.

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What is the importance of cross-functional collaboration in the Product Associate position at Visa?

Cross-functional collaboration is vital in the Product Associate role at Visa as it ensures that solutions are designed and operationalized effectively. By liaising with engineering, governance groups, and other business units, you'll help guarantee seamless execution and a superior final product that meets the needs of stakeholders and clients.

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Common Interview Questions for Product Associate
What experience do you have in product management as a Product Associate?

To effectively answer this question, share specific examples of your past responsibilities in product management, highlighting your experience with developing product strategies, gathering feedback, and writing requirements that directly contributed to successful product launches.

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How do you prioritize tasks when managing multiple projects?

When responding, emphasize your ability to assess project impact and urgency, use tools to manage task lists, and communicate with stakeholders to ensure alignment on priorities, demonstrating your organized approach to managing competing demands.

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Can you explain how you've collaborated with cross-functional teams?

Illustrate your experience by detailing a specific instance where you worked closely with engineering, marketing, or design teams, describing the project's goals, your contributions, and how that collaboration led to successful outcomes.

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What strategies would you use to gather product feedback?

Discuss methods such as surveys, user interviews, and working sessions with stakeholders to gather insightful feedback. Emphasize that the goal is to inform product strategy and deepen understanding of user needs, reinforcing the importance of being customer-centric.

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How do you ensure that your product requirements are clear and actionable?

Explain the importance of writing specific, measurable, achievable, relevant, and time-bound (SMART) requirements, and mention using user stories and acceptance criteria to clarify expectations and validate that the product meets user needs.

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How do you adapt to changes in project scope or priorities?

Provide an example of how you successfully navigated a change in project scope or priorities, underlining your flexibility, communication skills, and ability to realign team activities to ensure project success despite shifting circumstances.

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What tools do you use for project management and product development?

Mention popular project management tools like Jira, Trello, or Asana, and emphasize how these tools help track progress, facilitate communication among team members, and maintain transparency in project status.

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Could you describe a successful product you have managed?

Describe a product you’ve managed from concept to delivery, including the challenges you faced, how you overcame them, and the metrics that highlight the product's success. This shows your capacity to handle real-world pressures and deliver results.

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What do you think are the most critical trends in payment authentication?

Discuss current trends such as the rise of biometric authentication, the importance of user experience in security, and the role of tokenization. This demonstrates your industry knowledge and ability to anticipate future directions in payment technology.

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How do you communicate project status to stakeholders?

Explain your approach to providing regular updates through concise summaries, presentations, and dashboards to ensure stakeholders are informed. It's key to show consistent communication creates transparency and builds trust with stakeholders.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 12, 2025

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