The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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Are you ready to take your career to the next level as a Software Engineer - Microsoft Dynamics CRM at a leading company in Austin? Join our dynamic Customer Relationship Management (CRM) team within Payment Product Development. We're on the lookout for a passionate software engineer who will play a crucial role in managing system requirements, designing innovative solutions, and ensuring the seamless integration and maintenance of our corporate applications. In this hybrid role, you'll not only collaborate with business owners but also work hands-on to build and support applications that enhance the efficiency of Microsoft Dynamics CRM. Your day-to-day will involve designing, developing, testing, and deploying high-quality solutions on the Microsoft Dynamics 365 CRM platform, along with integrating it with other applications. We pride ourselves on maintaining best practices that drive efficiency and innovation. You’ll find yourself juggling multiple projects, each presenting unique challenges—all while maintaining a cooperative relationship with other developers and stakeholders. Flexibility is key, as you'll also engage in project implementations and support activities that may require coordination across various time zones. If you're excited about owning critical Visa applications and want to work in a collaborative environment, we’d love to hear from you! This role is perfect for someone who can thrive in complexity and enjoy working in a hybrid setting, spending 50% or more of your time in the office as needed.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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