Sr. Data & Insights Consultant - job 12 of 19

As the Sr. Data & Insights Consultant at our company, your primary responsibilities will include managing the analytic function for GTM business reporting, creating and maintaining performance dashboards, and conducting both periodic and ad hoc analyses. You’ll be tasked with ensuring accurate delivery of reporting suites, coordinating with product owners on metric definitions, and resolving data quality issues. Additionally, you'll serve as a liaison to business partners and present data findings to stakeholders, making this a key role in driving business value through analytics.

To succeed as a Sr. Data & Insights Consultant at our company, candidates should possess strong analytical skills, experience with data visualization tools like Tableau and Power BI, and a deep understanding of business metrics. Proficiency in data management and quality assurance, along with excellent communication skills for presenting complex data in an engaging manner, are also essential. Familiarity with big data environments and a proactive approach to resolving inconsistencies will be beneficial in this role.

The Sr. Data & Insights Consultant will be involved in a variety of projects focused on improving business performance and operational efficiencies. This includes developing executive reporting suites, creating dashboards to monitor key financial and operational metrics, and performing analyses to uncover business opportunities. You will also collaborate with various stakeholders to understand their needs, making your role pivotal in driving strategic decisions within the company.

Working as a Sr. Data & Insights Consultant at our company provides a dynamic and collaborative work environment. This is a hybrid position, allowing for flexible work arrangements, which fosters a balance between in-office collaboration and remote work. You will find yourself in a supportive atmosphere where innovation is encouraged, and colleagues value teamwork as you all work towards delivering top-notch services to clients in the money movement space.

An ideal candidate for the Sr. Data & Insights Consultant position typically holds a degree in a relevant field such as Data Science, Statistics, Business Analytics, or a related discipline. Advanced degrees and relevant certifications can be advantageous. Hands-on experience in data analysis, metrics reporting, and dashboard development are also crucial components of the educational background needed for success in this role.

When answering this question, highlight specific projects where you used tools like Tableau or Power BI to create impactful visualizations. Describe your process for gathering data, determining key metrics, and ensuring that your visualizations met the needs of stakeholders in a meaningful way.

Focus on the methodologies you employ for data validation, such as cross-referencing against other data sources, conducting audits, and implementing checks within your workflow. Be specific about steps you take when inconsistencies arise and how you communicate these findings to relevant teams.

In your response, discuss key metrics such as sales performance, client care case resolution rates, and CRM data. Explain how each metric contributes to understanding overall business health and performance, and share any experience you have in developing metrics or KPIs for similar projects.

Provide a specific example that illustrates your capability to tailor your communication style to your audience. Discuss how you designed your presentation to make complex data accessible and engaging, along with the tools you used to enhance understanding, such as visual aids or dashboards.

Highlight your approach to project management, perhaps mentioning tools or methodologies you use to assess urgency and importance of tasks. Describe a situation where you successfully managed competing deadlines, ensuring deliverables were met without compromising quality.

Emphasize the importance of communication and relationship building. Describe your process for gathering requirements through meetings, questionnaires, or direct feedback, and how you leverage these insights to inform your analytics work.

Discuss your analytical approach to identifying outliers and the methodologies you implement to investigate these anomalies. Talk about how you communicate findings to relevant stakeholders and the steps you take to resolve underlying issues.

Share a specific project where you led an analysis from conception to implementation. Detail the analytical objectives, data sources, insights derived, and how the results influenced business decisions, highlighting your role throughout the process.

Reflect on challenges such as data integration issues, ensuring usability, and maintaining accuracy. Discuss specific scenarios where you had to innovate or collaborate with teams to develop user-friendly, effective dashboards that met stakeholder needs.

In your answer, focus on your proactive mindset when it comes to enhancing processes. Talk about how you solicit feedback, stay updated on industry best practices, and share specific examples of changes you’ve implemented to improve data quality or reporting efficiency.