Sr. Director - job 7 of 20

As a Sr. Director at Visa in Austin, your primary responsibilities include leading diverse technical teams and overseeing the entire development life cycle with significant impact on the bottom line. You will be responsible for delivering complex products by collaborating with cross-functional teams in multiple geographical locations, managing technical debt, and making strategic decisions to align product development with business objectives.

The ideal candidate for the Sr. Director position at Visa will have extensive experience in technology leadership, particularly in payments and high-volume transaction processing systems. A strong background in agile delivery and complex integrations is essential. Additionally, you should possess a proven track record of fostering engineering excellence and leading global teams in a dynamic environment.

The Sr. Director at Visa plays a crucial role in building a culture of engineering excellence by emphasizing quality, scalability, and resilience in every project. You will be responsible for hiring and mentoring a diverse global engineering team, fostering an environment where innovation thrives and every team member is supported in their professional growth.

The focus of Visa's modernization roadmap for Issuing Solutions revolves around expanding market reach and client base by implementing best-in-class technology solutions. As a Sr. Director, you will help spearhead the design and development of APIs that facilitate value-generating integrations, ensuring that Visa remains at the forefront of innovation in the payments industry.

The Sr. Director role at Visa is hybrid, meaning you can enjoy the flexibility of working both in the office and remotely. The exact expectation of in-office days will be confirmed by your Hiring Manager, allowing for a balance that supports productivity while maintaining team collaboration.

When leading diverse engineering teams as a Sr. Director, I prioritize inclusivity and collaboration. I ensure that every team member feels valued and heard. By facilitating open communication and encouraging a culture of innovation, I motivate my teams to excel and align their efforts with business goals.

In my previous roles, I have successfully implemented agile delivery methods, allowing teams to adapt to changing requirements efficiently. I focus on iterative development, frequent feedback, and continuous improvement, which have consistently led to timely project deliveries and enhanced team performance.

To manage technical debt, I prioritize regular code reviews and encourage the team to refactor when necessary. I advocate for creating a balance between delivering features promptly and maintaining system health, ensuring that we allocate resources to address technical debt while advancing product development.

To maintain a focus on quality and performance, I implement automated testing processes, code quality checks, and performance benchmarks. I also provide training and resources to enhance skills and ensure team members understand the importance of quality in delivering robust solutions.

I have extensive experience navigating regulatory compliance in technology, particularly in the payments sector. I ensure that all phases of development align with relevant regulations, security protocols, and industry standards, fostering a culture of compliance within my teams.

Building effective cross-functional teams involves establishing clear communication channels and mutual respect. I encourage collaboration by organizing joint workshops and brainstorming sessions where team members from different functions come together to share insights and solve problems collectively.

I foster innovation by creating a safe environment that encourages experimentation and exploration of new ideas. I also allocate time for team members to work on passion projects and provide regular opportunities for knowledge sharing and skill development.

I use a combination of qualitative and quantitative metrics to evaluate team performance. Key performance indicators include product delivery timelines, quality of code, user feedback, and team morale. Regular performance reviews and open conversations help assess and enhance team dynamics.

Handling conflicts within my team involves addressing issues promptly with open communication. I encourage team members to express their concerns and work together to find constructive solutions. When necessary, I facilitate discussions to ensure all perspectives are represented.

My vision for the Issuing Solutions technology platform at Visa involves creating a modular, open system that enables scalability and flexibility. I aim to enhance integrations with value-added services and drive innovation by adopting emerging technologies to meet evolving client needs.