Lead Software Engineer - job 8 of 44

As a Lead Software Engineer in Foster City, your primary responsibilities will include building in-depth expertise on the 24/7 systems of MAP that support our merchants. You will support issues within Service Level Agreements (SLAs) and collaborate with development and product teams to enhance the overall development process. Additionally, you will create application and infrastructure performance models, automate production support activities, and participate in post-release monitoring.

To excel as a Lead Software Engineer at our company, you should possess hands-on experience in Unix/Linux OS environments, strong coding knowledge in languages like Java or Python, and familiarity with performance testing tools such as LoadRunner or JMeter. Moreover, a solid understanding of monitoring tools like AppDynamics or Dynatrace is essential for troubleshooting performance bottlenecks effectively.

The ideal candidate for the Lead Software Engineer role should have at least a Bachelor's degree in Computer Science or Engineering, with a Master's degree being a plus. Professional work experience in scalable web services and exposure to containerized microservices architecture is highly valued. Previous work in a fast-paced, 24/7 environment will significantly contribute to your success.

This Lead Software Engineer position is hybrid, requiring you to work both remotely and in the office. The exact expectations regarding the number of in-office days will be confirmed by your Hiring Manager, providing flexibility while ensuring collaboration with your team.

The work environment for a Lead Software Engineer is fast-paced and collaborative, focusing on continuous improvement and innovation. You will have the opportunity to work closely with various teams and contribute to significant projects aimed at enhancing our payment processing systems while being immersed in a culture of teamwork and excellence.

When answering this question, provide specific examples of how you've used Unix/Linux in previous projects. Discuss any relevant tools or frameworks you leveraged, and emphasize how your familiarity with system internals has enabled you to troubleshoot issues effectively.

To respond effectively, you should highlight various techniques such as load testing, performance profiling, and code optimization. Provide examples from your past roles where you've successfully implemented these techniques to improve service performance.

Share a detailed example of a productivity-boosting performance strategy you implemented. Outline the objectives, the steps you took, and the outcomes achieved, demonstrating your proactive approach to enhancing application performance.

Discuss your methodology for managing on-call duties effectively. Emphasize the importance of prioritization, clear communication, and ensuring that you maintain detailed documentation to facilitate smoother resolutions during off-hours.

Elaborate on your hands-on experience using these tools, how you've set up performance tests, and what outcomes you achieved from the data analyzed. Highlight your ability to identify and mitigate performance bottlenecks using these tools.

Provide examples of how you've successfully worked with development, product, and operational teams in the past. Focus on your communication strategies and how you leverage each team's strengths for project success.

In your response, discuss your experiences working within agile teams and how it has shaped your approach to development. Describe the benefits of agility in fostering innovation and adaptability within software projects.

Detail your systematic approach to troubleshooting, including gathering performance metrics, analyzing logs, and immediate mitigating actions implemented in a live production environment. Share an example to illustrate your problem-solving process.

Describe your vision for automation in production environments, focusing on its potential to enhance efficiency, reduce downtime, and improve overall service quality. Provide examples from your experience where automation significantly improved operations.

Select a project where your leadership significantly influenced the outcome. Discuss the objectives, your role in coordinating efforts, challenges faced, and the successful results achieved due to your guidance and technical expertise.