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Sr Manager - job 18 of 20

Visa USA Inc., a Visa Inc. company, needs a Sr. Manager (multiple openings) in New York, NY to:

 

  • Be responsible for growing a critical managed services pillar that provides services to clients to plan, manage, and execute strategic business processes and programs more effectively.
  • Lead highly specialized teams to carry out large multi-year migrations of commercial card clients from one payment platform to another
  • Achieve quarterly and annual revenue targets for Visa Managed Services in North America.
  • Ideate, develop, price, sell and oversee the delivery of services that improve client’s operational and business process performance.
  • Tailor new and existing services to meet client's needs. Uncover client needs, challenges, and opportunities with respect to managed services. Present solutions to clients that address their needs.
  • Identify and collaborate with third-party partners who can complement and supplement solution sets.
  • Develop bespoke and scalable products leveraging Visa assets and as needed, third-party partner assets.
  • Define the value proposition and develop sales collateral, including sales presentations.
  • Manage and maintain the P&L, encompassing revenue, expenditure, profit margin, and business development pipeline.
  • Position has direct reports.
  • Domestic travel required 20% of the time.
  • Position reports to the New York, NY office and may allow for partial telecommuting.

 

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Sr Manager, Visa

Visa USA Inc., a subsidiary of Visa Inc., is on the lookout for passionate and strategic thinkers to step into the role of Sr. Manager in vibrant New York, NY. This position is a fantastic opportunity for those looking to make a significant impact in the managed services sector. As a Sr. Manager, you'll be at the helm of our crucial managed services pillar, working to enhance how our clients plan, manage, and execute their business processes. You won’t just be leading teams; you'll be orchestrating large-scale migrations of commercial card clients to new payment platforms, all while driving revenue targets for Visa Managed Services across North America. Problem-solving will be your forte as you tailor services that truly resonate with client needs and create bespoke solutions using both Visa's assets and partner resources. You'll be crafting compelling sales presentations to convey the value of our services, maintaining oversight on profit margins, and continuously exploring opportunities with third-party partners. This is not just a managerial role; it’s a chance to influence the direction of innovative service offerings while managing a direct team and a dynamic P&L. The role also allows for some flexibility with partial telecommuting while requiring occasional domestic travel. If you're ready to step into a pivotal position within an industry leader, Visa USA Inc. could be your next great adventure!

Frequently Asked Questions (FAQs) for Sr Manager Role at Visa
What are the main responsibilities of a Sr. Manager at Visa USA Inc.?

As a Sr. Manager at Visa USA Inc., your primary responsibilities include overseeing the growth of the managed services division, managing large-scale migrations for clients, and developing tailored services that improve operational performance. Additionally, you will be responsible for achieving quarterly and annual revenue targets, collaborating with third-party partners, and managing the profit and loss for your department.

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What qualifications are needed to apply for the Sr. Manager position at Visa USA Inc.?

To apply for the Sr. Manager position at Visa USA Inc., candidates typically need a relevant degree in business or management and substantial experience in managed services or a related field. Strong leadership skills, an ability to tailor solutions to client needs, and a proven track record in achieving revenue targets are essential. Experience with financial management and strategic planning is also highly desirable.

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How much travel is involved for the Sr. Manager role at Visa USA Inc.?

The Sr. Manager role at Visa USA Inc. requires approximately 20% domestic travel. This travel is primarily for client engagements and meetings to ensure that you’re closely connected with our clients' needs and challenges.

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What benefits does Visa USA Inc. offer for Sr. Manager positions?

Visa USA Inc. offers competitive compensation and a comprehensive benefits package for Sr. Managers, which typically includes health insurance, retirement plans, and paid time off. Additional perks may include opportunities for professional development and a flexible work environment that supports work-life balance.

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Can you describe the work environment for a Sr. Manager at Visa USA Inc.?

The work environment for a Sr. Manager at Visa USA Inc. is dynamic and collaborative. You'll work with highly specialized teams and have the autonomy to lead strategic initiatives. The office encourages innovative thinking and provides support for professional growth, all while allowing for partial telecommuting options.

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Common Interview Questions for Sr Manager
How would you approach leading a team through a large-scale migration project?

In responding to this question, emphasize your experience with project management methodologies. Discuss the importance of clear communication, setting expectations, and actively involving team members in the process. Highlight the need for a thorough understanding of client needs and possible disruptions during transitions.

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What is your strategy for achieving quarterly revenue targets as a Sr. Manager?

When answering, articulate a clear strategy that includes market analysis, understanding client needs, and active engagement with sales teams. Discuss how you would leverage existing client relationships while exploring new business opportunities to drive revenue growth.

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How do you tailor services to meet specific client needs?

Discuss your approach to client engagement, starting with thorough research into their challenges and operational needs. Explain how you would gather feedback and utilize it to adapt services, ultimately presenting tailored solutions that create distinct value.

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What experience do you have with P&L management?

Provide an overview of your experience managing profit and loss, including specific examples of how you’ve optimized expenditures while maximizing revenue. Highlight tools or software you’ve used to track performance and make data-driven decisions.

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Describe a time when you identified an opportunity for improvement in a business process.

Use the STAR method (Situation, Task, Action, Result) to explain a specific instance where your analytical skills led to a successful improvement in processes. Focus on the methodology used to propose changes and the positive impact that those changes had.

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What kind of collaboration do you expect with third-party partners?

Talk about your experience working collaboratively with third-party partners, emphasizing communication and alignment of goals. Discuss specific projects where collaboration led to enhanced service offerings or operational efficiency.

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Can you provide an example of a successful sales presentation you led?

Detail a successful sales presentation experience, emphasizing your preparation, audience engagement strategies, and use of data to support your proposal. Highlight the outcome and any feedback you received on your presentation style.

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How do you keep your team motivated and aligned with company goals?

Explain your methods for maintaining motivation, such as setting clear goals, providing regular feedback, and celebrating successes. Speak about how you foster a culture of accountability and collaboration within your team.

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What trends do you see shaping the managed services industry?

Discuss your viewpoint on current trends such as digital transformation, automation, and data analytics in the managed services sphere. Provide insights on how Visa USA Inc. can leverage these trends for strategic growth.

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How do you handle conflicts within your team?

Address how you approach conflict resolution by promoting open communication, fostering a supportive environment, and seeking win-win solutions. Share examples of successful conflict management techniques you've employed in the past.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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