Enrollment Configuration Specialist

As an Enrollment Configuration Specialist at Horace Mann, your key responsibilities include serving as a subject matter expert on benefit enrollment system configuration, configuring the enrollment platform for various benefits, interpreting client-specific requirements, and conducting extensive testing to ensure accuracy. You'll collaborate with internal teams and clients to troubleshoot issues and ensure timely implementation of enrollment processes.

To qualify for the Enrollment Configuration Specialist position at Horace Mann, candidates must have a minimum of 1 year in medical insurance, and prior experience with Selerix configuration is essential. Experience with platforms like Ease or Employee Navigator is preferred. Strong critical thinking and attention to detail are also crucial for success in this role.

In your role as an Enrollment Configuration Specialist at Horace Mann, you'll primarily work with our benefits enrollment platform while also having exposure to other platforms such as Ease, Employee Navigator, and ADP. Your technical expertise will play an important role in ensuring smooth enrollment processes for our clients.

Yes, the Enrollment Configuration Specialist position at Horace Mann is a remote role, providing flexibility and a comfortable work environment. However, there are travel requirements to our Texas office twice a year for team collaboration and bonding.

The salary range for the Enrollment Configuration Specialist position at Horace Mann is between $53,200 and $78,550 annually, depending on experience, location, and other factors. We believe in fair compensation reflective of your skills and contributions.

When answering this question, ensure you detail specific instances where you configured benefits enrollment systems. Highlight your familiarity with Selerix and how you ensured data accuracy and compliance with client requirements in past projects.

Use the STAR method to outline your approach. Describe a specific situation where you encountered an issue, the actions you took to troubleshoot it, and the successful outcome that followed. Emphasize your analytical skills and collaborative spirit.

In your response, list specific benefits you've worked on, such as core, life, disability, and voluntary products. Mention your experience with translating client-specific plan requirements into system configurations to demonstrate your expertise.

Provide an example of such a scenario. You could discuss how you prioritized tasks, managed your time effectively, and used project management tools to keep on track, focusing on communication and collaboration with stakeholders.

Discuss your attention to detail and your processes for quality assurance, such as validating data inputs through reconciliation or systematic testing before implementation. Mention specific tools or methods you use to maintain data integrity.

Share specific strategies, such as ongoing education, collaboration with colleagues, or self-study through industry resources. Highlight your ability to translate that knowledge into practical applications in system configuration.

Explain your role in client meetings, including how you gather information and address client needs. Provide an example of how effective communication has led to successful outcomes in past projects.

Reflect on your passion for helping educators and the satisfaction that comes from ensuring their insurance needs are met. Discuss how this motivation drives you to excel in roles like the Enrollment Configuration Specialist at Horace Mann.

Describe any initiatives you took that led to more efficient processes, whether through automation, improved communication strategies, or enhanced testing methods, substantiating your answer with measurable results where possible.

Discuss your approach to stress management, such as breaking tasks into manageable chunks, using time management techniques, and maintaining open lines of communication with your team to cope with pressure effectively.