Sr Sales Engineer, VISA Open Banking Solutions - job 2 of 21

The Sr Sales Engineer at VISA Open Banking Solutions primarily focuses on leading sales and implementations for key clients across the US market. Key responsibilities include providing technical expertise, advising clients on best practices for open banking integration, and supporting the entire sales cycle from project qualification to technical workshops. This role is essential in ensuring that customers extract maximum business value from the Tink platform.

To thrive as a Sr Sales Engineer at VISA Open Banking Solutions, candidates should possess a strong background in technical sales, ideally within the fintech sector, along with excellent communication skills. A deep understanding of open banking principles, user experience design, and mobile application flows is also beneficial. Relevant experience in client-facing roles where collaboration with cross-functional teams was essential will set candidates apart.

Collaboration is vital for the Sr Sales Engineer at VISA Open Banking Solutions. This role works closely with various teams, including Business Development, Strategy Managers, and Product Managers. By sharing insights and feedback from clients, the Sales Engineer helps tailor projects to meet client needs and drive successful implementation of Tink's solutions.

Success as a Sr Sales Engineer at VISA Open Banking Solutions requires a mix of technical and soft skills. Key skills include a solid understanding of the fintech landscape and open banking practices, strong analytical abilities to advise clients on solutions, along with stellar communication and presentation skills to effectively engage clients and stakeholders throughout the sales process.

The working environment for a Sr Sales Engineer at VISA Open Banking Solutions is hybrid, allowing for flexibility between remote work and in-office collaborations in our San Francisco office. This setup encourages creativity, teamwork, and innovation, ensuring that the Sales Engineer can connect with key clients and internal teams seamlessly.

In answering this question, highlight your direct experience working with open banking technologies or platforms. Discuss specific projects you've been involved in, your role, and the outcomes achieved. Emphasize any challenges faced and how you demonstrated problem-solving skills.

When addressing this question, outline your sales process step-by-step, including how you conduct research, qualify leads, and tailor your presentation to meet specific client needs. Mention your focus on building relationships and ensuring client satisfaction throughout the process.

Discuss your ability to break down complex concepts into relatable terms for clients, using analogies or practical examples. Highlight any materials, such as presentations or demos, you've created to facilitate understanding, and mention the importance of active listening to gauge client comprehension.

Explain your systematic approach for gathering client feedback post-implementation, including the use of surveys, follow-up meetings, or ongoing support sessions. Stress the significance of this feedback in refining your approach to ensure client success and satisfaction.

Provide a detailed example, including the challenge, your response, and the solution you implemented. This will demonstrate your conflict resolution skills, ability to adapt, and commitment to maintaining strong client relationships.

Emphasize the importance of collaboration, sharing examples of how you have worked with cross-functional teams to achieve project goals. Discuss how collaboration enhances creativity, improves service offerings, and ultimately benefits client outcomes.

Share the resources you rely on to stay informed, such as industry publications, webinars, and networking events. Discuss how staying current enables you to provide informed advice to clients and enhances your effectiveness in the Sales Engineer role.

Illustrate a successful project where your technical expertise was critical to its success. Focus on your contributions, the strategies you implemented, and the positive outcomes for the client, showcasing your value as a trusted advisor.

Outline your approach to understanding the unique perspectives of diverse stakeholders, emphasizing active listening, respect for differing opinions, and the importance of finding common ground to achieve shared goals.

Discuss various metrics you use to evaluate the success of a sales initiative, such as client satisfaction scores, conversion rates, and overall revenue growth. This will illustrate your analytical skills and focus on results-driven strategies.