Sr. Sales Executive, Issuer Processing Services - job 9 of 22

As a Sr. Sales Executive at Visa in Issuer Processing Services, your responsibilities will include selling issuer payment processing services to medium and large financial institutions, establishing strong client relationships, negotiating contracts, and innovating new solutions to help your clients grow their business. You'll also focus on developing sales strategies specifically tailored to U.S. financial institutions, continuously reviewing the market for new opportunities.

To qualify for the Sr. Sales Executive role at Visa, candidates should ideally have substantial experience in sales, particularly within financial services or payments processing. A strong background in account management and contract negotiation is essential. Excellent communication skills, both written and verbal, alongside a proven track record of meeting sales targets, will also be highly valued in this competitive position.

The work environment for a Sr. Sales Executive at Visa is dynamic and collaborative. This hybrid role allows for a flexible balance between working remotely and in-office collaboration. You'll be part of a supportive team that fosters innovation and growth, with scheduled days for in-person meetings to discuss strategies and share insights, contributing to a thriving team culture.

In the role of Sr. Sales Executive at Visa, you will play a crucial part in driving innovation in payment processing. Your insights into client needs will inform marketing and product development, helping launch new solutions that meet market demands and improve client offerings. By understanding industry trends and customer feedback, you will help shape Visa's strategic direction in payment services.

A Sr. Sales Executive at Visa can increase revenue by cultivating strong relationships with clients, identifying and exploring new business opportunities, creating tailored account growth plans, and leveraging Visa's comprehensive service offerings. Additionally, by staying informed about industry trends and proactively addressing client needs, you’ll be able to present compelling solutions that enhance client portfolios.

When developing a sales strategy, I first conduct comprehensive market research and analyze client needs. I engage with stakeholders to gather insights and formulate targeted approaches that align with Visa’s offerings and innovation goals. By creating a roadmap that includes specific objectives and key performance indicators, I ensure that the strategy is actionable and results-oriented.

Handling objections requires empathy and clarity. I actively listen to the client’s concerns, validate their points, and address them with well-informed responses. I leverage Visa's strengths and tailor solutions that specifically meet their needs, ultimately ensuring that they feel valued and understood throughout the decision-making process.

I have extensive experience negotiating contracts, ensuring that both parties achieve a mutually beneficial agreement. My approach centers on understanding the unique needs of each client, which allows me to propose terms that address their challenges while aligning with Visa's objectives. I emphasize open communication and collaboration to foster trust and facilitate a smooth negotiation.

In a previous role, I turned around an underperforming account by conducting a detailed needs analysis and proposing tailored solutions that enhanced their service experience. By fostering a solid relationship and regular check-ins, I was able to identify additional upsell opportunities that resulted in a 30% revenue increase within six months.

Building strong relationships with clients requires genuine engagement. I prioritize regular communication, actively listen to their needs, and provide tailored support. I also use CRM tools to track interactions and set reminders for follow-ups. By being proactive and responsive, I establish trust and demonstrate that their business is important to me and to Visa.

I stay updated on industry trends through a combination of reading financial publications, attending industry conferences, and participating in webinars. Networking with industry peers and leveraging insights from Visa’s internal resources also help me stay informed and adaptable to market changes, ensuring that I can offer the most relevant solutions to my clients.

As a Sr. Sales Executive, I'm motivated by the thrill of exceeding sales targets and the opportunity to positively impact my clients' businesses. I find great satisfaction in understanding their challenges and delivering solutions that simplify their payment processing, leading to mutual growth and success in a competitive landscape.

I believe team collaboration is critical for success in sales. In my experience, I regularly engage with cross-functional teams, sharing insights and learning from each other’s expertise. This collaborative approach not only enhances strategy development but also ensures we provide clients with the best possible solutions, showcasing the full capabilities of Visa.

Introducing new products requires a strategic approach. I would first assess how the product aligns with the specific needs of my clients. Then, I’d prepare personalized presentations that highlight the benefits and potential ROI. I believe in engaging clients through demonstrations and case studies that illustrate how these innovations can address their unique challenges.

I track several key metrics including sales growth, client retention rates, and conversion ratios. Additionally, I pay close attention to the average sales cycle length and the revenue generated from upsells and cross-sells. These metrics help me refine my strategies and ensure that I am consistently improving my performance in alignment with Visa's goals.