Sr. Sales Executive, Issuer Processing Services - job 18 of 22

The primary responsibilities of the Sr. Sales Executive at Visa include selling issuer payment processing services to medium to large financial institutions, developing innovative sales strategies, negotiating contracts, and building strong relationships with clients. You'll be expected to create opportunities for growth, obsess over customer satisfaction, and help drive market innovations and new product launches.

To be a successful Sr. Sales Executive at Visa, candidates typically need a strong background in sales within the financial services sector, particularly with payment processing solutions. A proven record of driving revenue growth, excellent negotiation skills, and the ability to build and maintain client relationships are essential. Additionally, leadership experience and the capability to work collaboratively in teams are highly valued.

The hybrid work model for a Sr. Sales Executive at Visa allows for flexibility in working remotely while also ensuring regular in-office collaboration. Employees are expected to be in the office 2-3 days a week, enabling face-to-face teamwork and meetings with clients, which is essential for relationship building and fostering a strong team dynamic.

Vital skills for success as a Sr. Sales Executive at Visa include strong communication and negotiation abilities, strategic thinking for developing sales strategies, customer relationship management skills, and a knack for understanding complex financial products. A keen awareness of market trends in payment processing solutions is also advantageous to effectively pitch innovative offerings.

A Sr. Sales Executive at Visa has numerous growth opportunities including upward mobility into senior leadership roles or specialized positions within sales or business strategy. Continuous development through training, mentoring, and involvement in innovative product launches allows for skill advancement and increased career advancement potential within the company.

To identify new clients for Visa's payment processing services, I would leverage market research to understand industry needs, attend financial services conferences for networking, and engage in proactive outreach to potential clients based on their business models. Building relationships through informational meetings and showcasing how Visa's services can elevate their operations would be key.

In negotiating contracts, I rely on a consultative approach to understand the client's needs fully. I present tailored solutions that highlight the benefits of our services while ensuring that both parties feel their interests are met, resulting in win-win contracts that encourage long-term relationships.

Prioritizing customer needs begins with thorough research and understanding their business challenges. I customize account plans that align with their strategic goals, ensuring that solutions offered address their pain points while reinforcing our value proposition effectively.

In my previous role, I developed a targeted strategy focused on leveraging existing partnerships to expand service offerings. By identifying opportunities based on customer feedback, I created streamlined proposals that aligned with client objectives, resulting in a 30% increase in sales for that quarter.

Visa's payment processing solutions stand out due to our robust technology, deep industry insights, and extensive support networks. Our commitment to innovation ensures that we stay ahead in evolving market trends, offering our clients tailored solutions that drive performance and customer satisfaction.

I stay informed by subscribing to industry publications, attending webinars and workshops, and engaging with thought leaders through networking events. Continuous learning helps me to anticipate market changes and adapt strategies accordingly.

In a past position, I faced a significant challenge when a major client was considering switching to a competitor. I arranged a series of meetings to understand their concerns and worked with our product team to address specific pain points, ultimately not only retaining the client but enhancing our business relationship.

Building long-lasting client relationships involves consistent communication, understanding their evolving needs, and providing reliable support. I schedule regular check-ins to ensure satisfaction while also sharing insights and updates about new services that may benefit their business.

In a hybrid environment, I would ensure regular touchpoints via virtual meetings while also promoting in-person brainstorming sessions when possible. Using collaborative tools and platforms can facilitate effective communication and project tracking, keeping the team aligned even when working remotely.

Success in a sales position is typically measured by a combination of quantitative metrics such as sales growth, number of new accounts won, and client retention rates, along with qualitative measures such as customer satisfaction and feedback, ensuring that my efforts align with broader organizational goals.