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Sr SW Test Engineer - job 3 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Looking for an exciting opportunity to contribute to cutting-edge technology? Join Visa Inc. as a Senior Software Test Engineer in beautiful Miami! In this role, you'll be part of the Global Client Testing (GCT) team, ensuring that clients' transaction processing software and hardware meet Visa's rigorous technical standards. You'll dive deep into functional and regression testing, developing and executing tests that uphold the integrity of transaction processing through VisaNet and DPS. This position requires a detailed analytical mindset paired with a solid understanding of testing methodologies, enabling you to make decisions in collaboration with various teams, including GCT, Product Management, and Development. Your responsibilities will include creating test plans, designing test cases, and effectively communicating with stakeholders to address technical queries. This hybrid role allows you to balance working from home with in-office collaboration, enriching your experience as you engage with clients and improve system efficiencies. If you're passionate about quality assurance and eager to apply your expertise in a global leader like Visa, this role is perfect for you! Embrace the opportunity to work independently, innovate solutions, and support the testing needs across key systems. Let's make a difference together in the dynamic world of payment systems!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the key responsibilities of a Sr SW Test Engineer at Visa Inc.?

As a Senior Software Test Engineer at Visa Inc., your primary responsibilities will include developing, executing, and validating test cases for transaction processing software and hardware. You'll ensure compliance with Visa’s technical requirements, perform functional and regression testing across systems like VIP and BASE II, and actively contribute to the effectiveness of the team by collaborating with various stakeholders. Additionally, you'll handle technical queries, document test processes, and proactively identify issues.

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What qualifications are needed to become a Sr SW Test Engineer at Visa Inc.?

To qualify for the Senior Software Test Engineer role at Visa Inc., candidates should have a solid background in software testing, preferably with experience in transaction processing environments. Strong analytical abilities, familiarity with test methodologies, and the capacity to communicate effectively with technical and non-technical staff are essential. A degree in Computer Science or a related field is typically expected, along with experience in test automation and tools.

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How does the Sr SW Test Engineer role contribute to Visa's Global Client Services?

The Senior Software Test Engineer plays a critical role in Visa's Global Client Services by ensuring that client systems comply with technical standards before they go live. By performing thorough testing and validation, this position directly impacts customer satisfaction and the reliability of Visa's products, which are integral to maintaining Visa's reputation as a world leader in payment systems.

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What is the work environment like for a Sr SW Test Engineer at Visa Inc.?

The work environment for a Senior Software Test Engineer at Visa Inc. is a blend of hybrid work and collaborative in-office activities. This allows engineers the flexibility to work from home while also engaging with team members and stakeholders directly. The culture emphasizes teamwork, continuous learning, and the use of innovative technology to enhance processes and service delivery.

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What skills will I gain as a Sr SW Test Engineer at Visa Inc.?

As a Senior Software Test Engineer at Visa Inc., you'll gain advanced skills in software testing methodologies, develop a deeper understanding of transaction processing systems, and enhance your analytical abilities. You'll improve your communication skills through interaction with various teams, and enhance your problem-solving abilities by addressing technical challenges. This role will also provide opportunities to learn about cutting-edge payment technologies.

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Common Interview Questions for Sr SW Test Engineer
How do you prioritize your testing tasks as a Sr SW Test Engineer?

When prioritizing testing tasks as a Senior Software Test Engineer, it's crucial to assess the impact and urgency of each task. I typically begin by consulting project timelines and requirements, followed by evaluating risk factors associated with each test. This structured approach ensures that I focus on high-priority tasks first while maintaining quality in deliverables.

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Can you describe your experience with functional and regression testing?

In my experience, functional and regression testing are pivotal in ensuring software reliability. Functional testing allows me to validate that the product meets business requirements, while regression testing is essential for verifying that recent changes haven't introduced new defects. I utilize a variety of tools to automate these processes and enhance efficiency.

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How do you handle discrepancies found during testing?

When I encounter discrepancies during testing, my approach is to first document the issue clearly, outlining the steps for reproduction. Next, I communicate with both development and stakeholders to ensure there’s clarity on the problem. I then work collaboratively to identify root causes and propose actionable solutions, emphasizing continuous improvement.

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What testing tools are you proficient in as a Sr SW Test Engineer?

I have hands-on experience with several testing tools, including Selenium for automation, JIRA for issue tracking, and LoadRunner for performance testing. My proficiency in these tools allows me to execute both manual and automated testing effectively, facilitating seamless collaboration with teams across the organization.

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Describe a challenging testing scenario you faced and how you overcame it.

In one project, I faced a challenging scenario where a critical defect was discovered just before a release. I swiftly coordinated with the development team to diagnose the issue while also informing stakeholders. By implementing a temporary workaround and performing targeted testing, we were able to release on time without compromising quality.

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How do you ensure compliance with technical specifications in your testing process?

To ensure compliance with technical specifications, I meticulously review the requirements and design documentation before testing begins. I create comprehensive test cases based on these specifications and continuously refer back to them throughout the testing process to guarantee alignment between the product and the expected outcomes.

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What role does automation play in your testing strategy?

Automation plays a pivotal role in my testing strategy by enhancing efficiency and consistency. I focus on automating repetitive and high-volume test cases, which allows for faster feedback and more extensive test coverage. This not only improves the overall testing process but also frees up time for more exploratory and manual testing efforts.

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How do you keep updated with the latest testing methodologies and trends?

To stay updated with the latest testing methodologies and trends, I regularly attend workshops, webinars, and conferences. Additionally, I actively participate in online forums and communities dedicated to software testing. Continuous learning is vital, and I also follow relevant blogs and publications in the field.

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In a team environment, how do you contribute to achieving team goals?

In a team environment, I contribute by fostering open communication and collaboration. I prioritize sharing knowledge and best practices, which enhances our collective capabilities. By being proactive in offering assistance and taking on responsibilities, I help ensure that team goals are met effectively and efficiently.

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What is your approach to documenting test processes?

My approach to documenting test processes involves creating clear, detailed documentation that captures test plans, cases, and results. I ensure that the documentation is structured and accessible, allowing team members to understand the testing workflows easily. I also incorporate feedback from the team to continuously improve our documentation standards.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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