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Sr SW Test Engineer - job 7 of 18

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

 

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations.  The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa's Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company.  This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

 

Position Summary

The Senior Software Test Engineer of the Global Client Testing (GCT) team reports into Visa's Global Client Services group.

 

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients’ transaction processing software/hardware to VISA’s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development. 

 

Essential Functions

  • Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
  • Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
  • Supports Chip testing on cards and terminals.
  • Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
  • Prioritize testing tasks and other workload in order to meet agreed timeframes.
  • Reviews all plans to ensure testing is being executed in an efficient manner.
  • Respond to technical queries received from clients and internal departments.
  • Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
  • Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
  • Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment and data requirements.
  • Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
  • Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr SW Test Engineer, Visa

Are you ready to take your career to the next level as a Senior Software Test Engineer at Visa in Miami? In this role, you will be part of the Global Client Support Services team, which collaborates with issuers, acquirers, processors, and merchants worldwide. Your primary responsibility will be to ensure the compliance of transaction processing software and hardware with Visa's technical requirements, maintaining the integrity of transaction processing through VisaNet and DPS. This individual contributor role is perfect for someone who possesses strong execution and analytical abilities, and who loves tackling challenges. You'll develop and execute tests, validations, and certifications for transaction processing while working closely with various teams, including Product Management and Client Implementations. You will get hands-on with Functional and Regression testing utilizing test transaction processing environments and simulators. You'll also get to proactively identify issues and propose innovative solutions, helping to ensure error-free implementations for our clients. This hybrid position offers a balance between home and office work, providing you with a flexible work environment while contributing to Visa's comprehensive payment systems. If you're passionate about quality solutions and want to be part of a dedicated team, we can't wait for you to join us and help elevate our services even further!

Frequently Asked Questions (FAQs) for Sr SW Test Engineer Role at Visa
What are the main responsibilities of a Senior Software Test Engineer at Visa?

As a Senior Software Test Engineer at Visa, your main responsibilities include testing, validating, certifying, and supporting systems applications and solutions. You'll be involved in ensuring compliance of transaction processing software with Visa’s technical requirements, and you'll perform functional and regression testing. Additionally, you'll handle client testing tasks across key systems, prioritize workloads to meet deadlines, and interact with stakeholders to address technical queries.

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What qualifications are required for the Senior Software Test Engineer position at Visa?

To qualify for the Senior Software Test Engineer position at Visa, candidates should have a solid understanding of test methodologies and possess strong analytical skills. Experience in developing test plans and executing various types of testing is crucial. Familiarity with transaction processing environments and excellent communication skills for effective collaboration with other teams are also essential. A background in systems application and solutions will be beneficial.

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What type of testing will I be responsible for at Visa as a Senior Software Test Engineer?

In the role of Senior Software Test Engineer at Visa, you will be responsible for Functional and Regression testing, as well as testing for the Test Transaction Processing Environments and simulators. You'll be focusing on ensuring the integrity of transaction processing systems before they are implemented, which plays a vital role in maintaining quality in Visa's services.

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How does the Senior Software Test Engineer role at Visa impact client relationships?

The Senior Software Test Engineer at Visa plays a significant role in ensuring that clients' transaction processing systems function correctly and meet Visa’s rigorous standards. By executing thorough testing and validation processes, you'll help to build and maintain trust with clients, leading to successful project activations and improved client satisfaction. Your proactive approach to identifying and resolving issues will ultimately strengthen client relationships.

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What kind of work environment can I expect as a Senior Software Test Engineer at Visa?

As a Senior Software Test Engineer at Visa, you can expect a hybrid work environment that balances remote work with time spent in the office. The expectation for days in the office will be discussed with your hiring manager. This setup provides flexibility while collaborating with colleagues across various Visa regions and contributing to Visa's global services.

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Common Interview Questions for Sr SW Test Engineer
Can you describe your experience with Functional and Regression testing?

When answering this question, reflect on specific projects where you executed functional and regression tests. Describe the process you followed, tools you used, and how your testing contributed to the overall project success. Emphasize your attention to detail and analytical skills in identifying potential issues.

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How do you prioritize testing tasks to meet deadlines?

In your response, share your strategies for task prioritization, such as assessing impact, estimating effort, and using project management tools. Provide an example where your prioritization skills led to meeting a challenging deadline while ensuring quality in deliverables.

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What is your approach to troubleshooting issues during testing?

Explain your method for troubleshooting, such as gathering information, creating test scenarios, and narrowing down the potential causes. Discuss the importance of documenting your findings and collaborating with team members to resolve issues efficiently.

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Can you give an example of how you contributed to improving a testing process?

Share a specific instance where you identified a gap in the testing process and the steps you took to improve it. Highlight the positive outcomes of your contribution, such as reduced testing time or increased efficiency, and how it benefited the team or project.

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How do you ensure compliance with technical requirements during testing?

Discuss your strategies for ensuring compliance, such as staying up-to-date with Visa’s technical requirements, creating detailed test plans, and performing thorough documentation. Stress the importance of collaboration with other teams to ensure shared understanding and compliance.

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What tools and technologies are you familiar with in the realm of testing?

Outline the various testing tools and technologies you've worked with, including automated testing tools, defect management systems, and any relevant programming languages. Highlight your adaptability to new tools and how they have aided your testing efforts.

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How do you handle communication with clients about testing-related queries?

Explain your approach to client communication, focusing on clarity, transparency, and responsiveness. Provide an example of a situation where you successfully addressed a client’s technical query, emphasizing your ability to articulate complex information in an understandable way.

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Describe your experience working in a hybrid team environment.

Discuss your experiences collaborating with team members both in-office and remotely, highlighting the tools and platforms that facilitate effective communication. Share how you adapt your work style to maintain productivity and team cohesion, regardless of the setting.

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How do you stay current with the latest developments in testing methodologies?

Talk about the resources you utilize to stay informed about testing trends and methodologies, such as attending workshops, reading industry publications, and participating in professional organizations. Provide examples of how you’ve applied new learnings in your work.

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Why do you want to work as a Senior Software Test Engineer at Visa?

Share your motivations for wanting to join Visa, focusing on the company’s reputation for quality, innovation, and its impact on global transactions. Express your eagerness to contribute to a dedicated team and help enhance Visa’s services as a Senior Software Test Engineer.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 15, 2025

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