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Sr. Systems Engineer, Virtualization - job 11 of 30

The Sr. Systems Engineer is an individual contributor responsible for applying skills and knowledge to perform specified support functions. As part of the team - will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. Knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures.

Essential Job Functions and Responsibilities: 

Installation, configuration, maintenance, and troubleshooting of Windows 2012, 2016, 2019, and CORE servers and related SOE software packages
Windows Core administration, command line remote administration, scripting critical for large deployments and consistent configuration
ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
Microsoft Hyper-V systems administration at the hypervisor level as well as virtual server, high available configuration, mitigating troubleshooting services, rapid return to service in the event of an outage
Scripting, automation, and Self-Service related experience necessary
Security Remediation process (vulnerability assessment and patch management)
Administration of Microsoft System Center Configuration Manager (SCCM) for software updates & patches deployment
Identify automation/innovation opportunities in BAU environment and create tools/scripts to automate and schedule routine administration tasks
Need some basic understanding of SDS, SAN, and NAS storage environment
Basic support of hard component platforms, (HPE C7000 & DELL CMC chassis enclosures)
Manage and support at least 2 of the following third-party monitoring and automation tools: Netcool, Splunk, BMC Patrol, Opnet, BMC Blade logic, BMC BAO. Ansible
BAU operational support of Wintel infrastructure with sound knowledge of ITIL v4 processes such as Incident, Change, Problem, and Release Management
Work with other Disciplines to develop Infrastructure Building Blocks based Reference Architectures and standards that can be offered as services to our customers
This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
Candidates will possess interpersonal skills and have experience working in Medium to Large enterprise operational environments
Assist in change management processes
Improve the efficiency and help standardize current processes
Respond to and resolve incident and problem tickets
Document and thoroughly understand the application architecture, system configuration across platforms and interface with various systems and use this knowledge effectively to resolve issues
Work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement Meetings after an application outage
Respond to general inquiries
Document the incident in the tracking tool
Vendor contact for routine, documented incidents as well as operational problems
Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Systems Engineer, Virtualization, Visa

Are you a dynamic and ambitious IT professional looking to take your career to the next level? Join us at our Highlands Ranch office as a Sr. Systems Engineer specializing in Virtualization! In this role, you’ll be the go-to expert, responsible for ensuring the stability and reliability of our critical applications. You’ll engage in proactive maintenance activities, perform root cause analysis, and participate in automation efforts to streamline our operations. We're looking for someone with a solid background in Windows Server administration (2012, 2016, 2019), along with experience in ESXi and vSphere systems management. Your skills in scripting and automation will be key as you identify opportunities to enhance our business-as-usual environment. Collaborating with cross-functional teams, you'll work on developing infrastructure building blocks and reference architectures that align with our service offerings. Additionally, your knowledge of ITIL v4 processes will be invaluable as you help manage incidents, changes, and problems efficiently. Strong communication skills are a must, as you'll be interfacing with both technical teams and customer support. This hybrid position offers a great opportunity to grow in a medium to large enterprise setting and make a tangible impact. If you're looking for a challenging yet rewarding role, the Sr. Systems Engineer position at our company could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Sr. Systems Engineer, Virtualization Role at Visa
What are the daily responsibilities of a Sr. Systems Engineer at our company in Highlands Ranch?

As a Sr. Systems Engineer at our company, your daily responsibilities will include installing, configuring, maintaining, and troubleshooting Windows Server environments. You'll engage in proactive maintenance, perform root cause analysis on incidents, and ensure stability across critical applications. Additionally, you'll leverage your knowledge of ESXi and vSphere for systems administration and work on scripting and automation projects that enhance our operational efficiency.

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What qualifications are required for the Sr. Systems Engineer role in Highlands Ranch?

To excel in the Sr. Systems Engineer position at our company, you should have extensive experience with Windows Server environments, particularly versions 2012, 2016, and 2019. Familiarity with ESXi, vSphere, and Microsoft Hyper-V is essential. A strong understanding of ITIL v4 processes like Incident and Change Management is also desired. Additionally, scripting and automation experience will set you apart, along with excellent communication skills to work effectively with various teams.

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How does the Sr. Systems Engineer at our company contribute to application stability?

In the role of Sr. Systems Engineer, you'll play a critical part in maintaining application stability by performing regular maintenance tasks, conducting vulnerability assessments, and managing patches through Microsoft System Center Configuration Manager (SCCM). Your ability to proactively identify and resolve incidents will greatly contribute to reducing downtime and ensuring high availability of applications, thus enhancing overall business performance.

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What tools and technologies should a Sr. Systems Engineer be familiar with?

A successful Sr. Systems Engineer at our company should be well-versed in various tools and technologies, including ESXi, vSphere, and Microsoft Hyper-V for virtualization management. You'll also need skills in automation tools such as Ansible, as well as knowledge of monitoring platforms like Splunk or Netcool. Familiarity with storage environments (SDS, SAN, and NAS) and hard component platforms like HPE and DELL are beneficial for effective support.

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What is the work environment like for the Sr. Systems Engineer position in Highlands Ranch?

The work environment for the Sr. Systems Engineer position in Highlands Ranch is hybrid, offering flexibility between remote work and in-office collaboration. You will be part of a team that values initiative and supports a culture of continuous improvement. The company encourages team members to participate in service improvement meetings and actively engage with both technical and customer support teams, creating a dynamic and collaborative atmosphere.

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Common Interview Questions for Sr. Systems Engineer, Virtualization
Can you describe your experience with Windows Server administration?

Certainly! In answering this question, focus on your specific experiences with Windows Server 2012, 2016, and 2019, detailing any installation, configuration, or troubleshooting tasks you've performed. Discuss your familiarity with command line administration and automation techniques you've used to enhance the environment.

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How do you approach incident management in your work?

When discussing incident management, emphasize your understanding of ITIL v4 processes. Describe how you prioritize incidents, communicate with stakeholders, and document resolutions. Share an example where your approach led to a rapid resolution of an issue, emphasizing teamwork and communication.

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What automation tools have you used in your previous roles?

Detail the automation tools you have experience with, such as Ansible or scripting languages like PowerShell. Explain specific tasks you automated to improve efficiency, perhaps discussing a project where automation significantly reduced manual workload and errors.

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How do you ensure high availability in a virtualized environment?

Discuss strategies you use to maintain high availability, such as utilizing features like vMotion, DRS, or HA within vSphere. Provide examples of how you've minimized downtimes and addressed potential issues proactively in virtualized environments.

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What is your experience with Microsoft SCCM?

In response, articulate your hands-on experience with Microsoft SCCM, describing how you've used it for software updates, patch management, and system monitoring. Share any specific challenges you've faced and how you overcame them to maintain system integrity.

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Can you explain a challenging technical problem you've solved?

Choose an example that showcases your problem-solving skills related to systems engineering and virtualization. Detail the problem, the analysis process you undertook, and the steps you took to resolve it, highlighting any collaborative efforts.

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What steps do you take for security remediation?

Discuss your involvement in security remediation processes, mentioning how you've conducted vulnerability assessments and managed patch deployment. Explain your approach to working with security teams and following up on remediation actions.

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How do you document your work and incident resolutions?

Emphasize the importance of documentation in systems engineering. Describe how you keep meticulous records of incidents, resolutions, and system configurations, and how this has benefited your team in the past.

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What scripts or tools have you created for automation?

Mention specific scripts you've written, along with the objectives they accomplished, such as automating routine maintenance tasks or improving monitoring systems. Highlight any measurable impacts these have had on the operational efficiency of your environment.

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How do you stay updated on the latest technologies related to systems engineering?

Share your strategies for staying current, such as participating in industry forums, taking relevant certifications, or self-study. Provide examples of how new technologies have influenced your work or how you've implemented them in your previous roles.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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