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Staff DevOps Engineer - job 21 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

If you are an innovative problem solver looking for an exciting new challenge, Visa has the perfect opportunity for you as a Staff DevOps Engineer in Austin! At Visa’s Technology Organization, we’re all about reshaping the future of commerce and designing sophisticated processing networks capable of handling over 65,000 secure transactions each second. As a Staff DevOps Engineer, you will dive deep into complex distributed systems and tackle massive-scale problems centered around payment flows, data solutions, cybersecurity, and more. We are looking for someone who brings their energy and curiosity to every project. You'll work closely with our development and operations teams to streamline software development and deployment processes, and your expertise with tools like Jenkins, Docker, Kubernetes, and Ansible will be critical. Your role will involve supporting critical applications, automating processes, troubleshooting production issues, and developing containerization solutions. You will have the chance to engage in continuous learning while collaborating with diverse teams to enhance our technology capabilities. Additionally, this is a hybrid position, allowing you the flexibility to work remotely while also connecting with your colleagues in the Austin office. If you're ready to take your skills to a global stage and are passionate about pushing the boundaries of technology, we want to hear from you!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What responsibilities does a Staff DevOps Engineer at Visa handle?

As a Staff DevOps Engineer at Visa, some of your key responsibilities will include supporting the stability of critical applications, performing proactive maintenance, automating configuration management with Ansible, coordinating application releases, and developing containerization solutions using Docker and Kubernetes. You'll also engage in troubleshooting initiatives, conduct root cause analysis, and ensure seamless integration of applications within the team.

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What qualifications are essential for the Staff DevOps Engineer position at Visa?

Candidates for the Staff DevOps Engineer position at Visa should possess extensive experience with tools like Jenkins, Docker, Kubernetes, and Ansible. Proficient scripting skills in various programming languages such as Java, C#, and C++ are also essential. A strong mindset for innovation, continual learning, and collaboration with multi-functional teams is key to succeed in this role.

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What is the work environment like for a Staff DevOps Engineer at Visa?

At Visa, the work environment for a Staff DevOps Engineer is dynamic and collaborative. The position is hybrid, requiring employees to work from the Austin office 2-3 days a week while allowing flexibility for remote work. You'll collaborate with talented teams in an innovative atmosphere focused on technology and problem-solving, making it a perfect place for growth and professional development.

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What tools and technologies should a Staff DevOps Engineer at Visa be proficient in?

A Staff DevOps Engineer at Visa should be proficient in several key tools and technologies, including Jenkins for continuous integration, Docker and Kubernetes for containerization, and Ansible for automation. Additionally, a solid understanding of general development programming languages such as Java, C++, and scripting languages is advantageous for fulfilling project requirements.

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How does Visa encourage continuous learning for Staff DevOps Engineers?

Visa encourages continuous learning for Staff DevOps Engineers by fostering an environment of innovation and growth. Employees are supported in their drive to learn new technologies and methodologies, and there are ample opportunities for collaboration with Product, Test, Dev-Ops, and Agile/Scrum teams, allowing knowledge exchange and skill enhancement.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with Docker and Kubernetes?

Be ready to discuss specific projects where you've implemented Docker and Kubernetes, explaining your role in containerization, orchestration, and how these tools improved deployment processes. Highlight any challenges you faced and how you overcame them, showcasing your problem-solving skills.

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How do you approach automating tasks in your role?

Discuss your experience with automation tools, particularly Ansible. Provide examples of specific tasks you automated in your previous roles, the benefits it brought to your team or organization, and how you ensure that automation scripts are efficient and maintained.

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What techniques do you use for troubleshooting production issues?

Explain your systematic approach to troubleshooting, emphasizing your experience in root cause analysis. Highlight specific examples such as how you've handled past incidents, and what tools and methodologies you utilized to resolve issues effectively and ensure service restoration.

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How do you stay current with the latest technologies in DevOps?

Mention your commitment to lifelong learning through online courses, attending conferences, or following industry blogs and forums. Talk about specific technologies you’ve recently explored or implemented and how they may benefit the role at Visa.

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Describe a challenging project you've worked on related to DevOps.

Provide a narrative of a specific project, detailing the objectives, your role, challenges faced, and the technologies used. Discuss the lessons learned from the experience and how it shaped your approach to future projects.

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What is your experience with CI/CD processes?

Discuss your familiarity with Continuous Integration and Continuous Deployment (CI/CD) practices. Provide examples of how you've implemented CI/CD pipelines using tools like Jenkins and the positive impacts it had on deployment efficiency and code quality.

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How do you ensure seamless collaboration between development and operations teams?

Share your strategies for fostering collaboration, such as using specific communication tools or practices. Highlight experiences where your efforts led to successful teamwork and efficient project outcomes in a DevOps environment.

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What are some best practices you follow for configuration management?

Discuss best practices in configuration management that you've adopted, like version control, documentation, and consistency across environments. Mention specific tools you've used and how they contributed to more reliable deployments.

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Can you explain the importance of monitoring in a DevOps role?

Emphasize the significance of monitoring for system performance and service availability. Discuss tools you've used for monitoring applications and infrastructure and how proactive monitoring has helped you prevent significant issues before they arise.

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What steps do you take to enhance application security in your deployments?

Discuss your approach to integrating security practices within the DevOps lifecycle, such as performing regular vulnerability assessments, implementing security automation tools, and ensuring compliance with best security practices throughout the development process.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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