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Staff DevOps Engineer - job 20 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

At Visa, the Technology Organization thrives on innovation and collaboration, and we’re on the lookout for a dynamic Staff DevOps Engineer to join our team in Austin. As part of our mission to reshape the future of commerce, this role offers you the chance to engage with the world’s most advanced processing networks, where we proudly handle over 65,000 secure transactions every second! Imagine delving into the operations of cutting-edge distributed systems, tackling complex issues related to cyber security, new payment flows, and B2C platforms. In this position, you’ll collaborate closely with our talented development and operations teams to optimize our software development and deployment processes. If you have a keen sense for solving problems and a passion for technology, you’ll find a home here. You’ll use your expertise with tools like Jenkins, Docker, Kubernetes, and Ansible, along with your scripting skills, to ensure the reliability of critical applications and lead proactive maintenance efforts. Moreover, your analytical mindset will be invaluable during production issue troubleshooting and application release coordination. Bring your energy and curiosity to Visa, where we challenge each other and explore new technologies to push boundaries together. Join us in creating top-tier solutions that resonate on a global scale, while benefiting from a hybrid work environment that balances remote work with time spent in our vibrant office. We can’t wait to see what you'll bring to our team in Austin!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the primary responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will play a crucial role in supporting critical applications. Your main responsibilities include performing proactive maintenance to ensure stability, writing and maintaining monitoring scripts, and troubleshooting production issues. Additionally, you will collaborate with development and operations teams to streamline deployment processes and develop automation tools using the latest technologies.

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What skills are essential for the Staff DevOps Engineer position at Visa?

The ideal Staff DevOps Engineer at Visa should have extensive experience with Jenkins, Docker, Kubernetes, and Ansible, along with strong scripting abilities. Familiarity with programming languages such as Java, C#, or C++ is also vital. A growth mindset and a passion for learning new technologies are key attributes we look for in candidates to ensure long-term success in this role.

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Does the Staff DevOps Engineer position at Visa require remote work opportunities?

Yes, the Staff DevOps Engineer position at Visa is a hybrid role. This means that employees can alternate between remote work and office presence, with a guideline of working in the office 2-3 days a week based on business needs. It’s the perfect balance for those who appreciate flexibility while still enjoying collaborative teamwork.

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What types of technologies will a Staff DevOps Engineer at Visa work with?

In the Staff DevOps Engineer role at Visa, you will engage with a variety of advanced technologies. This includes using containerization solutions like Docker and Kubernetes for developing and managing applications, automating configuration management with Ansible, and leveraging tools like Jenkins for continuous integration and deployment. This diverse technology stack opens the door to innovative projects and cutting-edge solutions.

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What does a typical day look like for a Staff DevOps Engineer at Visa?

A typical day for a Staff DevOps Engineer at Visa involves a blend of proactive maintenance tasks, engaging in troubleshooting production issues, and collaborating with cross-functional teams. You will be responsible for monitoring system activity, executing application releases, and developing automation solutions to improve operational efficiency. Each day brings exciting challenges that contribute to global commerce innovation.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with continuous integration tools like Jenkins?

When answering this question, highlight specific projects where you implemented Jenkins for continuous integration. Describe how you used it to automate testing and deployment, emphasizing the benefits it brought to the team's workflow, such as increased deployment speed and reduced errors.

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How have you utilized Docker and Kubernetes in past projects?

Discuss specific instances where you containerized applications using Docker and orchestrated them with Kubernetes. Focus on how these technologies enhanced scalability and simplified deployment processes. Be prepared to detail challenges you faced and how you overcame them.

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Describe a time when you successfully resolved a production issue.

Provide a concrete example of a production issue you encountered, detailing your approach to troubleshooting. Explain the steps you took to analyze the problem, the technologies you employed, and how you communicated with your team to implement a solution effectively.

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What strategies do you use for writing automation scripts?

Share your best practices for writing effective automation scripts, such as maintaining readability, modularizing code, and conducting thorough testing. Provide examples of scripting languages you’ve used, like Python or shell scripting, and how they contributed to operational efficiency.

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How do you approach collaboration with development teams?

Discuss your experience working with development teams, focusing on how you foster communication and collaboration. Highlight tools or methodologies (like Agile or Scrum) you’ve used, and explain how you ensure alignment on goals and timelines.

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What is your process for conducting root cause analysis?

Describe your systematic approach to root cause analysis, including data collection, hypothesis testing, and implementing corrective actions. Provide a specific example where your analysis led to a permanent fix for a recurring issue.

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How do you ensure the security of applications during deployment?

Explain your strategies for maintaining application security throughout the deployment process, including using security scans, managing secrets, and ensuring compliance with security standards. Discuss how you stay informed on the latest security practices.

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What role does configuration management play in your DevOps practices?

Talk about the importance of configuration management in DevOps, mentioning specific tools you’ve used, like Ansible or Chef. Highlight how these tools help maintain consistency across environments and streamline changes.

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Can you provide an example of a challenging project you worked on and how you overcame the obstacles?

Choose a project that presented significant challenges, describing the context and specific difficulties you faced. Focus on how you approached finding solutions, the innovative methods you employed, and the outcomes of the project.

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How do you keep up with the latest trends and technologies in DevOps?

Discuss your commitment to continuous learning, mentioning resources like online courses, industry blogs, or networking events. Share specific examples of how you’ve applied new knowledge or technologies in your work, illustrating your proactive approach.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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