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Staff DevOps Engineer - job 7 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa’s Technology Organization as a Staff DevOps Engineer and become part of a community that's redefining the future of commerce! Based in Austin, you'll be tackling complex distributed systems and scaling unique challenges that influence payment flows, business solutions, and robust security measures. If you're a versatile, curious, and energetic individual with a strong proficiency in tools like Jenkins, Docker, and Kubernetes, we would love to have you on board! In this dynamic position, you’ll engage with our development and operations teams to streamline software development and deployment processes. You’ll take proactive maintenance actions to ensure the stability of critical applications, automate repetitive tasks, and support production issues with immediate service restoration strategies. Your work will also involve writing scripts to monitor systems and developing containerization solutions that enhance our capability to respond to modern business demands. Collaboration is key—this role requires engaging with various teams to guarantee seamless deployment and integration of applications. So, if you're eager to solve challenges on a global scale and learn new technologies, Visa is the place for you! Note that this position allows a hybrid work arrangement, requiring in-office attendance for 2-3 days a week based on business needs. We're excited for you to bring your energy and experience to our innovative environment!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your responsibilities will include supporting critical applications, conducting proactive maintenance, automating configuration management, and collaborating with teams to ensure seamless deployment. You’ll also troubleshoot production issues, develop containerization solutions using Docker and Kubernetes, and engage in continuous improvement activities to enhance service stability.

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What qualifications are needed to be a Staff DevOps Engineer at Visa?

The ideal candidate for the Staff DevOps Engineer position at Visa should have extensive experience with tools like Jenkins, Docker, and Kubernetes as well as scripting languages. Strong programming knowledge in languages such as Java, C#, or C++ is essential. Additionally, a growth-oriented mindset and experience in collaborating with various teams—including Agile/Scrum methodologies—will help in succeeding in this role.

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How does Visa foster a collaborative environment for Staff DevOps Engineers?

Visa fosters collaboration among Staff DevOps Engineers by encouraging teamwork between development, operations, product, and testing teams. Regular communication and engagement in bridge calls for troubleshooting further promote a unified approach to achieving common goals and enhancing service quality across projects.

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What is the hybrid work model for the Staff DevOps Engineer role at Visa?

The Staff DevOps Engineer role at Visa is a hybrid position that allows employees the flexibility to alternate between remote work and in-office attendance. Typically, staff are expected to work in the office 2-3 set days a week based on business needs, ensuring a balanced approach between collaborative teamwork and personal productivity.

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What makes the Staff DevOps Engineer position at Visa unique?

The Staff DevOps Engineer position at Visa stands out due to its focus on solving massive scale problems that impact payment processes globally. With an emphasis on innovation, the role challenges candidates to push technology boundaries and develop modern applications within a robust environment, providing a unique opportunity to influence commerce's future.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with Kubernetes and how you've used it in previous projects as a Staff DevOps Engineer?

In interviews, it's important to detail your hands-on experience with Kubernetes, including how you've deployed, scaled, and managed containerized applications. Highlight specific projects where you've implemented Kubernetes for orchestration, share challenges faced, and demonstrate your problem-solving capabilities.

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How do you ensure the stability of critical applications in your role as a Staff DevOps Engineer?

When discussing application stability, focus on your proactive maintenance practices like monitoring system activity, conducting root cause analysis, and applying automation. Use examples of past experiences where you’ve successfully maintained system reliability while managing deployment processes.

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Describe a challenging deployment you managed as a DevOps Engineer. What steps did you take to ensure its success?

In answering this question, recount a specific deployment challenge you faced, the methodology you used to plan and execute the deployment, and how you collaborated with other team members. Discuss any troubleshooting steps you implemented during the process and the overall impact of the deployment.

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What automation tools have you utilized in your DevOps processes, and how have they improved your workflow?

Discuss automation tools like Ansible, Jenkins, or custom scripts you've implemented in your workflow. Provide concrete examples of tasks you automated, how it reduced time or errors, and the overall improvement in team efficiency resulting from those implementations.

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How do you handle production issues when they arise during software deployments?

Explain your approach to managing production issues, emphasizing the importance of immediate service restoration, root cause analysis, and post-incident reviews. Share a practical example that illustrates how you effectively managed a production issue to restore services quickly.

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What strategies do you use for collaborating with cross-functional teams?

Discuss methods such as regular stand-ups, sprint planning meetings, and collaborative tools that you leverage for effective communication. Highlight experiences that fostered a synergistic work environment through collaboration with product, test, and other development teams.

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What challenges have you faced when integrating new technologies in your DevOps practice?

Identify one or more specific technologies you've tried to integrate and explain the challenges. Discuss how you overcame them and the impact of successful integration on team processes and application performance.

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In your opinion, what are the key qualities of a successful Staff DevOps Engineer?

Emphasize the importance of having technical expertise, strong collaboration skills, problem-solving abilities, and a continuous learning attitude. Discuss how these qualities facilitate efficient DevOps processes and contribute to team success.

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Can you share an example of a significant improvement you made to a DevOps process?

Share a specific enhancement you made by introducing a new tool, process, or methodology. Describe the impact of this change on productivity, error reduction, or team collaboration, focusing on quantifiable results.

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What programming languages are you most proficient in, and how does that proficiency help you in DevOps?

Identify the programming languages you excel in, linking them to your roles and responsibilities in DevOps. Discuss how your coding skills contribute to automation, script development, and overall innovation in your projects.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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