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Staff DevOps Engineer - job 8 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

As a Staff DevOps Engineer at Visa in Austin, you will be at the forefront of transforming the future of commerce. Visa’s Technology Organization thrives on innovation and challenges, managing one of the world’s most advanced processing networks that handles over 65,000 secure transactions every second. Your role will be pivotal in working with complex distributed systems and addressing massive scale problems surrounding new payment flows and cyber security. In this dynamic position, you will leverage your extensive experience with Jenkins, Docker, Kubernetes, and Ansible to streamline our development and deployment processes. You will take charge of supporting critical applications, ensuring their stability, writing scripts to monitor system activity, and developing automation tools. Your proactive maintenance will involve troubleshooting production issues, managing containerization solutions, and coordinating application releases. You will collaborate closely with a diverse range of teams, driving seamless integration and deployments while enhancing interface features and user experiences. This hybrid role offers flexibility, requiring you to be in the office 2-3 days a week, allowing you to connect with your peers while also working remotely. If you possess a growth mindset, a passion for technology, and the ability to push boundaries, we encourage you to apply and be part of a team that values your energy and expertise.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the main responsibilities of a Staff DevOps Engineer at Visa?

The Staff DevOps Engineer at Visa is responsible for supporting critical applications, performing proactive maintenance, and developing automation tools. This role involves streamlining software development and deployment processes, coordinating application releases, and troubleshooting production issues. You will work with technologies like Docker, Kubernetes, and Ansible, ensuring the stability of applications and contributing to the overall architecture of Visa’s systems.

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What qualifications are required for the Staff DevOps Engineer position at Visa?

To qualify for the Staff DevOps Engineer position at Visa, applicants need to have extensive experience with tools and technologies such as Jenkins, Docker, Kubernetes, and Ansible. Additionally, expertise in programming languages like Java, C#, or C++ is essential. A collaborative mindset, a passion for technology, and experience with Agile/Scrum methodologies are highly desirable.

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How does collaboration work for a Staff DevOps Engineer at Visa?

Collaboration is key for the Staff DevOps Engineer at Visa. In this role, you will engage closely with development, operations, and Agile/Scrum teams to ensure seamless integration and deployment of applications. You'll have the opportunity to be part of cross-functional discussions, pilot new technology capabilities, and enhance user experiences across various e-commerce products.

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What is the work environment like for a Staff DevOps Engineer at Visa?

The work environment for the Staff DevOps Engineer at Visa is hybrid, allowing flexibility between remote work and office presence. Engineers in this role are expected to work from the office 2-3 days a week, fostering collaboration and communication with team members while also taking advantage of the benefits of a remote work setting.

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What skills are most valuable for the Staff DevOps Engineer at Visa?

Valuable skills for the Staff DevOps Engineer at Visa include a strong understanding of automation and configuration management, proficiency in modern development languages, and an eagerness to learn new technologies like Angular and React. A growth mindset and the ability to challenge traditional solutions will also be important in thriving within Visa’s innovative culture.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with Jenkins and how it relates to your role as a Staff DevOps Engineer?

When responding to this question, highlight specific instances where you've utilized Jenkins for continuous integration and deployment. Explain how you've set up pipelines, automated testing, and facilitated faster deployment cycles, showcasing your knowledge of best practices in CI/CD.

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Describe a time when you faced a significant production issue and how you resolved it.

In answering this, discuss a particular incident, including the problem, your investigative process, and the steps you took to resolve it. Emphasize skills like troubleshooting, collaboration with teams, and how you implemented a permanent fix to prevent recurrence.

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How do you approach automating deployment processes?

You can discuss methods you employ for automation, tools used (like Ansible or Terraform), and the benefits seen in terms of time and error reduction. Provide examples of processes you've automated and how this played into improving team efficiency.

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What strategies do you use to ensure application stability in a distributed environment?

This answer should include techniques you’ve applied, such as proactive monitoring, logging practices, and using tools for automated scalability and fault tolerance. Discuss how these strategies directly impact user experience and system reliability.

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Can you give examples of your experience with container orchestration using Kubernetes?

Illustrate your familiarity with Kubernetes by describing a project where you orchestrated a microservices architecture. Mention how you managed deployments, scaling, and the benefits of containerization in enhancing performance and resource management.

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What is your preferred method for handling CI/CD pipelines?

Talk about your preferred tools (like Jenkins or CircleCI) and the workflow you follow. Describe how you incorporate automated testing and feedback loops to ensure quality code delivery while minimizing manual interventions.

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How do you keep yourself updated with new technologies and trends in DevOps?

This is your chance to mention specific resources that you follow such as blogs, online courses, or communities. Emphasize your proactive attitude towards continuous learning and how it translates into value for your role at Visa.

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Describe your experience with scripting languages. Which do you prefer and why?

Discuss the scripting languages you are proficient in (like Python, Bash, or PowerShell) and provide reasoning for your preferences based on their applications and the problems they help you solve in a DevOps context.

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What is your experience with Infrastructure as Code (IaC)?

Provide examples of how you’ve implemented IaC in your previous roles, what tools you used (like Terraform or CloudFormation), and the impact it had on the team’s workflow and system reliability.

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How do you ensure quality in the code you produce as a Staff DevOps Engineer?

Discuss strategies like peer code reviews, automated testing, and following coding standards and best practices. Stress the importance of quality assurance in the DevOps cycle and how you advocate for these practices among your team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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