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Staff DevOps Engineer - job 12 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa's Technology Organization as a Staff DevOps Engineer in Austin, where innovation meets operational excellence! Here, you’ll be part of a vibrant community dedicated to transforming the future of commerce, handling over 65,000 secure transactions every second. We're on the lookout for versatile and energetic Staff DevOps Engineers who thrive on tackling complex challenges on a global scale. Your role will revolve around streamlining software development and deployment processes, utilizing tools like Jenkins, Docker, and Kubernetes. Imagine engaging in proactive maintenance to ensure critical applications run smoothly, writing scripts that monitor system activities, and collaborating closely with both development and operations teams to ensure seamless integration. You'll also have the opportunity to automate configuration management using Ansible and enhance our applications through your vast experience in coding and troubleshooting. If you're passionate about new technologies, eager to learn, and enjoy working in a hybrid environment, where you can balance between remote and on-site work, Visa is the perfect place for you to elevate your career. Join us and become a key player in improving payment flows and cyber security solutions on a global platform!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the primary responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your primary responsibilities include supporting critical applications, conducting proactive maintenance, automating tasks with tools like Ansible, and troubleshooting production issues. You'll collaborate with development and operations teams to enhance software deployment processes, engage in root cause analysis, and ensure applications are stable and reliable.

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What qualifications are necessary for the Staff DevOps Engineer position at Visa?

To qualify for the Staff DevOps Engineer position at Visa, candidates should possess extensive experience with Docker, Kubernetes, Jenkins, Ansible, and proficiency in scripting languages. A solid understanding of programming languages like Java, C++, or C# is essential, along with a demonstrated ability to collaborate effectively in a team-oriented environment.

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How does Visa’s hybrid work model apply to the Staff DevOps Engineer role?

In the Staff DevOps Engineer role at Visa, employees can enjoy a hybrid work model, splitting their time between remote work and the office. Typically, employees are expected to be in the office 2-3 days a week, allowing for flexibility while ensuring team collaboration and connectivity.

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What types of tools should a Staff DevOps Engineer at Visa be familiar with?

A Staff DevOps Engineer at Visa should be well-versed in a range of tools including Jenkins for continuous integration, Docker and Kubernetes for containerization, and Ansible for automation. Familiarity with scripting languages is also crucial for monitoring systems and automating processes.

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What kind of team environment can a Staff DevOps Engineer expect at Visa?

At Visa, a Staff DevOps Engineer can expect a collaborative and innovative team environment. You will work closely with cross-functional teams, including Product, Test, and Agile/Scrum teams, all geared towards driving technological advancements and improving user experiences.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with Docker and Kubernetes in previous projects?

Discuss specific projects where you've utilized Docker for containerization and Kubernetes for orchestration. Highlight your roles in designing and implementing these solutions, showcasing how they improved deployment efficiency or system stability.

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How do you approach troubleshooting an application in production?

Outline your systematic approach to troubleshooting, including identifying logs, performing root cause analysis, and using debugging tools. Provide an example where your strategies led to a quick resolution of a critical issue.

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What is your experience with automation tools like Ansible?

Describe your hands-on experience with Ansible, mentioning how you've automated configuration management tasks and the benefits it brought to your projects, such as reduced deployment time and increased reliability.

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How do you ensure code quality when deploying new services?

Explain your practices for maintaining code quality, such as implementing code reviews, writing unit tests, and utilizing CI/CD pipelines. Share examples of how these practices have led to more stable deployments.

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What strategies do you use to keep up with emerging DevOps technologies?

Discuss your commitment to continuous learning, such as following industry blogs, participating in webinars, or engaging in community forums. Mention any recent technologies you've learned and how you applied them.

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How do you prioritize tasks in a fast-paced DevOps environment?

Describe your method for prioritizing tasks based on urgency, impact, and team goals. Provide an example where your prioritization led to the successful completion of a project or immediate resolution of an issue.

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Can you provide an example of a challenging project you've worked on?

Share a detailed story about a project that posed significant challenges, focusing on your role and the innovative solutions you implemented. Highlight the technical skills you employed and the outcomes of the project.

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How do you handle conflict within a team?

Discuss your approach to resolving conflicts by focusing on open communication, mutual respect, and collaboration. Provide an example where you managed a conflict effectively and what you learned from the experience.

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What role do you feel DevOps plays in the software development lifecycle?

Articulate the importance of DevOps in bridging development and operations, improving collaboration, enhancing deployment speed, and fostering a culture of accountability and continuous improvement across teams.

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What type of team dynamics do you thrive in?

Describe the type of collaborative and innovative environments that motivate you. Highlight how you work best with diverse teams, sharing knowledge and skills to achieve common goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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