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Staff DevOps Engineer - job 16 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Meet the incredible opportunity to join Visa as a Staff DevOps Engineer in the bustling city of Austin! At Visa’s Technology Organization, we're not just about transactions; we're focused on innovating and transforming the future of commerce. Our dreams involve complex distributed systems that handle over 65,000 secure transactions each second, reaching out to as many as 80 million merchants and 15,000 financial institutions worldwide. As a Staff DevOps Engineer, you'll step into a world where solving challenging problems is part of your daily routine. You’ll work closely with development and operations teams using tools like Jenkins, Docker, Kubernetes, and Ansible to streamline and enhance our software deployment processes. Your days will include supporting critical applications, conducting root cause analysis, and creating automation tools that will skyrocket our efficiency! You'll also get hands-on experience coordinating application releases and deploying state-of-the-art containerization solutions. With your passion for technology and a collaborative spirit, you'll play a vital role in making technology work for everyone. If you're a natural problem-solver, eager to push boundaries and embrace innovative solutions, Visa is ready to welcome you with open arms. So, come and be a part of a dynamic team that’s making an impact across the globe, all while enjoying the flexibility of a hybrid work model that allows you to balance office time with remote working.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the primary responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will be integral to ensuring the stability of critical applications while performing proactive maintenance. You’ll develop and maintain automation tools, handle Docker and Kubernetes containerization solutions, and collaborate with multiple teams to streamline software deployment processes. Engaging in troubleshooting and root cause analysis will also be crucial parts of your role.

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What skills are essential for a Staff DevOps Engineer at Visa?

To excel as a Staff DevOps Engineer at Visa, candidates should possess a strong foundation in technologies like Jenkins, Docker, Kubernetes, and Ansible, coupled with experience in scripting languages. A growth mindset, collaborative spirit, and the ability to think outside the box while managing complex systems are also essential to thrive in this role.

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What qualifications should I have to apply for the Staff DevOps Engineer position at Visa?

Ideal candidates for the Staff DevOps Engineer role at Visa typically have extensive experience in DevOps practices and tools, programming languages such as Java, C#, or C++, along with a penchant for building scalable applications. A passion for learning new technologies and collaborating with diverse teams is also highly valued.

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What does the work-life balance look like for a Staff DevOps Engineer at Visa?

Visa promotes a hybrid work model for its Staff DevOps Engineers, allowing flexibility between remote and office work. Employees are expected to be in the office 2-3 days a week, promoting collaboration while offering the autonomy to manage their work-life balance effectively.

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What is the team culture like for a Staff DevOps Engineer at Visa?

At Visa, the team culture is dynamic and innovative, fostering an environment where curiosity and problem-solving thrive. You’ll join a community of like-minded individuals who enjoy collaborating with multiple teams, challenging the status quo, and embracing emerging technologies to deliver high-quality solutions.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with Docker and Kubernetes as a Staff DevOps Engineer?

When answering this question, focus on specific projects where you implemented Docker and Kubernetes. Discuss how you used them for containerization, orchestrating microservices, or improving CI/CD pipelines. Be sure to highlight your results and any challenges you faced.

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What strategies do you use to ensure the stability of applications in a DevOps role?

Share your proactive maintenance strategies, such as performing health checks, implementing automated monitoring tools, and engaging in root cause analysis after incidents. Mention specific tools or scripts you've used to avoid future issues effectively.

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How have you collaborated with development and operations teams in past positions?

Discuss instances where you facilitated communication between development and operations teams, highlighting tools or methodologies (like Agile/Scrum) you've employed to improve collaboration. Emphasize any specific outcomes that demonstrate improved efficiency or application performance.

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Explain the importance of automation in your work as a DevOps Engineer.

Illustrate your view on automation by sharing examples of how you've automated deployment processes using tools like Ansible or Jenkins. Discuss the benefits, such as reducing errors and speeding up deployment times, to show how this impacts the overall system's effectiveness.

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How do you handle production issue troubleshooting?

Describe your step-by-step approach to troubleshooting production issues, emphasizing your ability to remain calm under pressure. Share an example of a past incident and how your analytical skills and collaborations led to a resolution.

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Can you provide an example of a challenging DevOps project you managed?

Choose a project that caused significant challenges and outline how you addressed them. Emphasize your role in collaborating with different teams, your use of technologies, and the overall impact of your work on the project's success.

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What is your experience with configuration management tools?

Share your knowledge and hands-on experience with configuration management tools like Ansible, emphasizing how you've used such tools to automate setup processes, enforce consistency, and streamline deployments across environments.

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Discuss a time when you had to introduce a new technology to your team.

Think of a specific instance when you led a technology adoption, discussing your research process on its benefits, how you presented it, and the support you provided to team members during the transition, which resulted in improved performance or efficiency.

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What do you consider when planning application releases?

Outline the factors you consider, such as timing, dependencies, and potential impacts on users. Highlight how you conduct thorough testing and involve key stakeholders to ensure smooth releases with minimal downtime.

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What methodologies do you follow to keep up with new DevOps trends and technologies?

Share your strategies for continuous learning, whether through online courses, attending conferences, or participating in relevant tech communities. Emphasize the importance of staying current in a rapidly evolving field and how that benefits your work.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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