Account Manager

Out-of-Home (OOH) is the fastest growing channel in advertising. From billboards to retail media to urban panels, 98% of us see at least one OOH advertisement every week. It’s a part of life. As the pioneer in OOH technology, we build solutions that help brands find their audience in the right place at the right time, on digital signage networks around the corner, or around the world. 

Through our recent acquisition of Adstruc – the leading platform for planning and buying traditional OOH media – Vistar is now poised to address the >$20B global market for non-digital OOH advertising. For nearly 15 years, Adstruc's SaaS product has automated the workflow for buying and selling traditional OOH, unlocking immeasurable time savings and powering hundreds of millions of dollars in OOH spend.

About us:

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

About the role: 

The Adstruc team is growing! As our product expands to more users across the U.S. and Canada, we need an Account Manager to manage relationships with new (and current) Adstruc users, providing training, support and proactive client service to ensure they experience the full value of the platform. By interfacing daily with our users, you’ll become an invaluable voice for their needs and feedback, contributing directly to the product development process and making your mark on the Adstruc platform. And by ensuring users are delighted by our platform, you’ll be a key contributor to client retention and revenue growth.

• Quickly learn the Adstruc platform, leveraging training materials and hands-on practice to become an expert resource for users
• Train and onboard new users, ensuring they are set up smoothly and equipped to succeed with Adstruc
• Troubleshoot user issues by providing solutions, managing directly as needed, or escalating to product and engineering teams
• Represent Adstruc and Vistar Media with professionalism, serving as the “face of the platform” in both written and verbal communication
• Perform data maintenance and entry, including working with Excel and Google Sheets, to ensure inventory within the platform remains accurate and up-to-date
• Translate user feedback into actionable insights for product improvements and develop support processes and documentation to enhance efficiency
• Track key metrics like user engagement, response rates and inventory accuracy to monitor the health of platform activity

• 1+ years of experience in advertising, media, technology, or a client-facing role
• Experience preparing client-ready deliverables using Google Workspace (e.g., Sheets, Slides, Docs) or Microsoft Office applications
• Proven ability to quickly learn new technologies and train others to use them effectively, whether at work or personally
• Demonstrated ability to establish rapport and build trust with customers through professional communication
• Track record of proactively solving client problems or improving internal workflows
• Familiarity with how Out-of-Home (OOH) advertising is bought and sold *strongly preferred

• Enthusiastic about technology and its ability to make tasks easier and more efficient
• Curious about how software is built and the business of advertising technology
• A clear and professional communicator who takes pride in delivering high-quality work
• Highly organized, with a knack for things like keeping your calendar on point and using tools like checklists to manage tasks effectively
• A critical thinker who excels at “connecting the dots” and identifying solutions
• Unafraid to roll up your sleeves and contribute wherever needed to support a larger mission

• Flexible, fun start-up environment and culture
• An approachable and accessible C-Suite
• Comprehensive health benefits
• 401k + match
• Quarterly lifestyle stipend
• Unlimited PTO and summer Fridays
• Company-wide and team-specific entertainment budgets for both in-person and virtual team building 
• A flexible hybrid work environment, with a fully stocked kitchen, weekly catered lunches, and casual attire while in office
• Sponsored Volunteer Events and Vistar Gives Back program

At Vistar Media, we carefully consider a wide range of factors, including experience, skills, and other relevant business considerations. These considerations can cause compensation to vary. The salary range estimate for this position as performed in New York is $75,000 - $80,000 plus bonus potential, comprehensive health benefits, 401k with company match, and a lifestyle stipend. The actual pay will be at Vistar Media’s sole discretion, and determined by factors including but not limited to geographic location, skills, qualifications, and experience.

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.

Recruiting fraud is a serious issue facing jobseekers. Please be aware that Vistar Media would never require personal information (such as bank account information) during the interview process. Should an employee from Vistar Media reach out to you, that communication will come from an @vistarmedia.com email address. During a typical interview process, you will have several phone, video, and/or in-person interviews with multiple Vistar Media employees before a hiring decision is made. We do not require payment from applicants for training or other costs incurred, nor do we offer compensation before hiring.