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Sr. Communications Specialist, Internal Communications

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

We are seeking a highly motivated and experienced Sr. Communications Specialist, Internal Communications to join our team. In this role, you will play a pivotal role in overseeing key internal communication initiatives and will be at the heart of ensuring our employees have the information they need to help us achieve our mission, to help our Pinners create lives they love. 

 

What you’ll do:

  • Omni-channel Communications Support + Content Creation : You will take the lead on ensuring the right content is in the right channels to reach internal audiences across Pinterest, including crafting omni-channel communications campaigns and building a variety of content, from written communications to short videos. 
  • Channel Metrics + Measurement: You will be responsible for tracking key metrics to measure the success of the internal communications function across channels, including around all hands, intranet content, and other channels and advise on how we should adjust our strategy based on the data. 
  • Intranet Implementation Support: You will support the migration of our company intranet to a new platform, working closely with various departments to help onboard new teams and support the transition of more content and communications to the intranet. This includes:
    • Helping to onboard more teams so that they can manage more content and communications via the new intranet. 
    • Collaborating with cross-functional teams to gather requirements, address concerns, and integrate diverse perspectives.
    • Help integrate the new intranet into our overall Internal Communications channel mix. 
    • Regularly updating the intranet (~3x per week) with new content from Comms, including press and social media highlights. 
  • All Hands Project Management: You’ll be responsible for project management of our ~monthly, company wide all hands. This includes: 
    • Manage logistics and project management of the event production – including acting as a production manager and liaisoning with the AV Team to ensure a smooth program for all involved and watching.
    • Coordinate content collection and ensure key deadlines are met. 
    • Partner with the deck designer and teams to ensure we have compelling visuals.
    • Support the live event, held live in our San Francisco office on a ~monthly basis. 

 

What we’re looking for:

  • 6+ years of experience in communications (including internal communications), preferably in a fast-paced, high-growth environment.
  • Bachelor’s degree in Communications or equivalent experience.
  • Strong project management skills with the ability to manage multiple priorities simultaneously.
  • Experience implementing and using intranets as a core internal communications channel, within a broader channel mix.
  • Proven track record of leading and executing successful internal communication programs.
  • An eye for detail and systematic approach to managing and updating program and project resources.
  • Experience collaborating effectively with cross-functional teams and introducing new ways of working with Internal Communications as a strategic partner.
  • Proficiency in content management systems and internal communication tools is a plus.
  • Experience with intranet migrations or content management is a plus.
  • A can-do attitude, and someone who holds themselves accountable for deliverables and outcomes.
  • Comfortable speaking with, counseling and influencing senior leaders.

 

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

 

In-Office Requirement Statement:

  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration in San Francisco 1-2 times/quarter, and therefore can be situated anywhere in the country.

#LI-REMOTE

#LI-JB2

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only
$97,104$199,920 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
 

Average salary estimate

$148512 / YEARLY (est.)
min
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$97104K
$199920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Communications Specialist, Internal Communications, Pinterest

At Pinterest, where creativity and inspiration thrive, we are on the lookout for a passionate Sr. Communications Specialist for Internal Communications to join our team in San Francisco or remotely across the U.S. In this exciting role, you’ll be at the forefront of our internal communications initiatives, ensuring that every employee has access to the vital information they need to help our Pinners create their dream lives. Your mission will be to craft and lead omni-channel communications campaigns, blending different content formats from engaging written pieces to dynamic video content. With a keen eye for metrics, you’ll track the success of our communication efforts and give insights on how to continuously improve our strategy. You will also play a key role in the migration of our company intranet to a new platform, working closely with various departments to onboard teams and enrich our channel mix. Managing our monthly all-hands meetings will be another highlight of this role, where you’ll ensure everything runs smoothly and create an impactful experience for participants. If you thrive in a collaborative environment, have strong project management skills, and can inspire others with your communication expertise, check out this role at Pinterest where your creative spirit can shine while helping us achieve our mission.

Frequently Asked Questions (FAQs) for Sr. Communications Specialist, Internal Communications Role at Pinterest
What are the key responsibilities of the Sr. Communications Specialist at Pinterest?

The Sr. Communications Specialist at Pinterest will oversee multiple internal communication initiatives, including crafting omni-channel campaigns, managing the content for the new intranet platform, and executing monthly company-wide all-hands meetings. This position requires collaboration with cross-functional teams to ensure the effective delivery of key messages company-wide, all while measuring the success of communication strategies through analytics.

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What qualifications are required for the Sr. Communications Specialist position at Pinterest?

Candidates for the Sr. Communications Specialist role at Pinterest should have at least 6 years of experience in communications, preferably within fast-paced, high-growth environments. A Bachelor’s degree in Communications or equivalent experience is also necessary. Strong project management skills, experience with intranet as a communications channel, and proficiency with content management systems are highly valued.

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How does the Sr. Communications Specialist at Pinterest measure communication effectiveness?

In the Sr. Communications Specialist role at Pinterest, one key responsibility is measuring the effectiveness of internal communications through tracking metrics across various channels. This includes analyzing engagement from all-hands meetings, intranet content, and campaigns, allowing you to advocate for strategic adjustments based on empirical data.

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What is the work environment like for the Sr. Communications Specialist at Pinterest?

The work environment for the Sr. Communications Specialist at Pinterest is dynamic and inclusive, combining remote flexibility with opportunities for in-person collaboration. Employees are encouraged to connect for key moments, fostering creativity and teamwork while promoting a healthy work-life balance through their PinFlex model.

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What skills are essential for the Sr. Communications Specialist at Pinterest?

Essential skills for the Sr. Communications Specialist include exceptional project management abilities, strong written and verbal communication skills, and an eye for detail in content development. The ability to work collaboratively with various teams and lead successful internal communication programs is also critical, alongside a proactive attitude towards learning and adaptation.

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Common Interview Questions for Sr. Communications Specialist, Internal Communications
Can you describe your experience with internal communications strategies?

When preparing your response, highlight relevant experiences where you successfully implemented internal communications strategies. Discuss specific campaigns or projects you led, detailing the outcomes and adjustments made based on feedback and metrics.

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How do you measure the success of your communications initiatives?

In answering this question, emphasize your familiarity with analytics tools and key performance indicators. Discuss examples of metrics you've tracked in previous roles, such as employee engagement or intranet usage statistics, showcasing how these informed your future strategies.

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Describe a challenging project you managed in internal communications.

When discussing a challenging project, articulate the situation clearly, explaining the obstacles faced and the steps you took to overcome them. Highlight your resilience, project management skills, and the ultimate success of the initiative.

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How do you ensure all internal content is engaging and accessible?

Focus your response on your content development process, including how you gather insights from various stakeholders and use different formats to tailor messages. Mention any tools or techniques that help you enhance engagement, such as visuals or storytelling elements.

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Can you provide examples of how you've collaborated with cross-functional teams?

Share specific instances where you successfully collaborated with different teams, detailing your role, the objectives, and the outcome of the collaboration. Emphasize your ability to bridge communication gaps and facilitate seamless teamwork.

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What strategies do you use for managing multiple priorities effectively?

Discuss your organizational skills and methods for prioritization, such as utilizing digital project management tools, setting timelines, and consistently reviewing deadlines. You might also mention how you adapt to any changes while remaining focused on key deliverables.

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What role does feedback play in your communications approach?

Paint a picture of how feedback is a critical component of your communication strategy. Discuss methods you use to gather feedback from team members, such as surveys or post-event reflections, and how you've adapted strategies based on that feedback.

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How do you keep your internal communications methods innovative?

Talk about your commitment to continual learning and staying informed of industry trends in communications. Mention examples where you’ve introduced new tools or methods to keep internal communication fresh and engaging, possibly by adapting best practices from other organizations.

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What experience do you have with intranet management or migration?

Share any direct experiences you have had with intranet systems, focusing on your role in migration or management processes. Detail the challenges faced, your strategic approach, and how you worked with teams to ensure smooth transitions.

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How do you build relationships with senior leaders when communicating internally?

Outline your approach to cultivating relationships with senior leaders, emphasizing active listening, understanding their goals, and providing tailored support. Mention specific instances where effective communication led to successful outcomes or initiatives.

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Our mission is to bring everyone the inspiration to create a life they love.

272 jobs
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Full-time, hybrid
DATE POSTED
March 26, 2025

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