Design, develop, enhance, implement, and support integrated solutions and reporting of business applications
Analyze core database schemas to facilitate and develop accurate custom reporting, including ad hoc and daily, weekly, monthly, etc
Production reporting of performance metrics
Management, administration, and real-time monitoring of business applications to enable and optimize the performance of the business
Provide hands-on support to troubleshoot, diagnose, and resolve business-impacting issues in conjunction with business partner, IT, and vendor
Propose changes to address system issues/problems/improve functionality and capability from a system/application support perspective
Document, track, and monitor problems to ensure a timely resolution
Perform continuous in-depth analysis on results and provide strategic data-driven solutions to improve performance
Complete user acceptance testing before deployment
Support system changes to ensure data integrity
Analyze, diagnose, and draw conclusions on simple technical problems
Participate in the development of online knowledge management tools for system procedures through effective interaction with business partners and broad understanding of policies and procedures within the division
For small to medium project efforts, analyze data, identify informational or process requirements/needs, write user stories, identify problems, provide technical advice or consultation, and develop logical solutions to problems
Create new and/or revised technical procedures and processes, and/or follow established procedures, service, and support standards
Typically has the following skills or abilities:
Bachelor’s Degree in Business Administration or related field, or equivalent experience
2+ years business or system analyst experience
Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience
Advanced knowledge of Microsoft Excel, Cognos, and/or SQL
Ability to work with and analyze large sets of data
Strong analytical and organizational skills
Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions
Ability to provide 24x7 global on-call production support as needed
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $58,656.00 - $92,328.00VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
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Are you ready to take on the vibrant role of a Business Technical Analyst with VSP Vision? This remote US position offers the perfect opportunity to engage in an exciting array of responsibilities, from designing and developing innovative business applications to troubleshooting and enhancing existing systems. As a key member of the team, you will focus on integrating solutions and generating insightful reports based on extensive data analysis. Your role will involve daily and monthly production reporting and the management of real-time monitoring of business applications, ensuring top-notch performance and reliability. Collaborating closely with business partners and IT, you'll provide hands-on support to resolve critical issues and propose effective enhancements to existing systems. Your analytical mindset will shine as you continuously assess performance metrics and work on user acceptance testing, guaranteeing seamless deployment of system changes. With at least two years of experience and a degree in Business Administration or a related field, you’ll bring your exceptional communication skills to translate complex technical ideas into simple terms, helping to bridge the gap between IT and business needs. VSP Vision is committed to fostering an inclusive environment and we welcome diverse backgrounds and talents to apply. If you're looking to excel in a dynamic field with ample growth opportunities, consider joining us as a Business Technical Analyst and shape the future of our business applications!
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