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Business Technical Analyst

Assist in technical and/or specialized work in the areas of design, development, enhancements, maintenance, troubleshooting, monitoring, reporting, and support of business applications and systems.

Design, develop, enhance, implement, and support integrated solutions and reporting of business applications

Analyze core database schemas to facilitate and develop accurate custom reporting, including ad hoc and daily, weekly, monthly, etc

Production reporting of performance metrics

Management, administration, and real-time monitoring of business applications to enable and optimize the performance of the business

Provide hands-on support to troubleshoot, diagnose, and resolve business-impacting issues in conjunction with business partner, IT, and vendor

Propose changes to address system issues/problems/improve functionality and capability from a system/application support perspective

Document, track, and monitor problems to ensure a timely resolution

Perform continuous in-depth analysis on results and provide strategic data-driven solutions to improve performance

Complete user acceptance testing before deployment

Support system changes to ensure data integrity

Analyze, diagnose, and draw conclusions on simple technical problems

Participate in the development of online knowledge management tools for system procedures through effective interaction with business partners and broad understanding of policies and procedures within the division

For small to medium project efforts, analyze data, identify informational or process requirements/needs, write user stories, identify problems, provide technical advice or consultation, and develop logical solutions to problems

Create new and/or revised technical procedures and processes, and/or follow established procedures, service, and support standards

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business Administration or related field, or equivalent experience

2+ years business or system analyst experience

Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms and able to tailor communication to audience

Advanced knowledge of Microsoft Excel, Cognos, and/or SQL 

Ability to work with and analyze large sets of data

Strong analytical and organizational skills

Demonstrated ability to problem solve and troubleshoot simple to relatively complex systems or process issues and design specific solutions

Ability to provide 24x7 global on-call production support as needed

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $58,656.00 - $92,328.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. 

Average salary estimate

$75492 / YEARLY (est.)
min
max
$58656K
$92328K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Technical Analyst, VSP

Are you ready to take on the vibrant role of a Business Technical Analyst with VSP Vision? This remote US position offers the perfect opportunity to engage in an exciting array of responsibilities, from designing and developing innovative business applications to troubleshooting and enhancing existing systems. As a key member of the team, you will focus on integrating solutions and generating insightful reports based on extensive data analysis. Your role will involve daily and monthly production reporting and the management of real-time monitoring of business applications, ensuring top-notch performance and reliability. Collaborating closely with business partners and IT, you'll provide hands-on support to resolve critical issues and propose effective enhancements to existing systems. Your analytical mindset will shine as you continuously assess performance metrics and work on user acceptance testing, guaranteeing seamless deployment of system changes. With at least two years of experience and a degree in Business Administration or a related field, you’ll bring your exceptional communication skills to translate complex technical ideas into simple terms, helping to bridge the gap between IT and business needs. VSP Vision is committed to fostering an inclusive environment and we welcome diverse backgrounds and talents to apply. If you're looking to excel in a dynamic field with ample growth opportunities, consider joining us as a Business Technical Analyst and shape the future of our business applications!

Frequently Asked Questions (FAQs) for Business Technical Analyst Role at VSP
What are the main responsibilities of a Business Technical Analyst at VSP Vision?

The main responsibilities of a Business Technical Analyst at VSP Vision include assisting with the design, development, enhancement, and maintenance of business applications. This role encompasses troubleshooting technical issues, performing data analysis for custom reporting, and ensuring the performance of business applications through monitoring and administrative support.

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What qualifications do I need to apply for the Business Technical Analyst position at VSP Vision?

To apply for the Business Technical Analyst position at VSP Vision, candidates typically need a Bachelor’s Degree in Business Administration or a related field, along with at least 2 years of business or systems analyst experience. Proficiency in Microsoft Excel, Cognos, and SQL, as well as strong analytical and organizational skills, are essential.

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How does VSP Vision support professional growth for Business Technical Analysts?

VSP Vision actively supports professional growth for Business Technical Analysts through continuous training and development opportunities, encouraging participation in projects that enhance skillsets, and fostering an innovative work environment that values input and creativity from employees.

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Is the Business Technical Analyst role at VSP Vision remote?

Yes, the Business Technical Analyst role at VSP Vision is a remote position, allowing you to work from anywhere in the United States. This flexibility is part of our commitment to creating a supportive work-life balance for our employees.

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What skills are essential for success as a Business Technical Analyst at VSP Vision?

Success as a Business Technical Analyst at VSP Vision requires excellent verbal and written communication skills, the ability to analyze large datasets, and strong problem-solving capabilities. Moreover, familiarity with various technical tools like SQL and advanced Excel is crucial for managing and interpreting data effectively.

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Common Interview Questions for Business Technical Analyst
What motivated you to apply for the Business Technical Analyst role at VSP Vision?

A great way to approach this question is to highlight VSP Vision’s commitment to innovative technology and its focus on improving business applications. Discuss how your passion for technology and problem-solving aligns with the company’s mission and values.

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Can you describe your experience with data analysis and reporting?

When responding, provide specific examples of projects where you've utilized data analysis skills, highlighting tools you’ve used, such as SQL or Excel, and the insights you derived that led to improved business outcomes.

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How do you prioritize your work when handling multiple projects?

Discuss your time management strategies, like creating to-do lists or using project management tools, and explain how you determine priorities based on deadlines and project impact.

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How would you approach troubleshooting a complex technical issue?

Share a structured approach, such as gathering information, diagnosing the problem, working collaboratively with IT, and documenting the process for future reference. Emphasize your analytical skills and resourcefulness.

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What strategies do you employ for effective communication with non-technical stakeholders?

Highlight your ability to simplify complex technical jargon and discuss your experience in tailoring presentations and materials to suit the audience’s understanding, ensuring clear communication.

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Give an example of a time you identified a process improvement.

Use this opportunity to showcase a specific initiative you led that resulted in increased efficiency or effectiveness. Explain the steps you took and the positive outcomes that followed.

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How do you ensure data integrity during system changes?

Respond with specific practices, such as conducting thorough user acceptance testing, maintaining comprehensive documentation, and collaborating closely with stakeholders during the change process.

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What tools and technologies are you proficient in that relate to the Business Technical Analyst role?

List relevant tools such as SQL, Excel, and reporting software like Cognos, and provide examples of how you’ve used them in past roles to enhance business analysis and reporting.

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How do you handle tight deadlines in project management?

Discuss your approach to managing stress and working efficiently under pressure, emphasizing time management techniques and your ability to focus on critical tasks while ensuring quality deliverables.

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Where do you see your career as a Business Technical Analyst progressing in the future?

Express your ambition to grow within the field by pursuing further certifications, taking on leadership roles, or expanding your expertise in new technologies, which will contribute to VSP Vision’s success.

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Full-time, remote
DATE POSTED
April 11, 2025

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