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Store Lead (Non-Complex)

Position Summary...

What you'll do...

Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service for example tour to teach ensuring customer needs complaints and issues are successfully resolved within company guidelinesand standards building relationships with associates to ensure proper feedback and answering questions or providing information to customers andassociates Drives and ensures the financial performance of the facility by confirming that budgeted sales wages and other expenses are achieved assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales creating andimplementing plans to improve the financial performance of the facility creating budgets to align with business need and analyzing economic trendsand community needs for budget forecasting Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community acting as the representative for the company presenting thecompanys perspective to various external organizations following the companys media guidelines and promoting company sponsored programsevents and sustainability efforts to associates and the local community to emphasize the facility as part of the community Directs facility operations by setting the standard for appropriate service levels teaching and developing effective merchandise presentation forexample accurate and competitive pricing proper signage maintaining instock and inventory levels requesting merchandise to meet the needs ofthe community providing direction and guidance on executing Company programs and strategic initiatives ensuring quality assurance standardsand overseeing safety and operational reviews Provides supervision and development opportunities for members of management and hourly associates by hiring training and mentoringassociates assigning duties setting clear expectations providing associate recognition delegating business objectives effectively ensuring diversityand inclusion awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating businessplans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuringprogress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased workenvironment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coachingfor success and improvement and ensuring diversity awareness Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction toothers in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy: Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with businesspartners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectivenessand participating in and supporting community outreach events Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $80,000.00-$100,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:  1 year’s general management experience to include financial accountability.  2 years’ of college; OR 1 year’s retail experience and 1 year’s experience supervising 10 associates/employees; OR 2 years’ general work experience and 1 year’s experience supervising 10 associates/employees.  For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.  For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

23561 Us Hwy 59, Porter, TX 77365-4991, United States of America
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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Lead (Non-Complex), Walmart

As a Store Lead at Walmart in Porter, TX, you'll find yourself at the heart of enhancing our customers' shopping experience while simultaneously driving the financial success of the facility. Your primary role will be to coach and guide management and associates in delivering top-tier customer service, demonstrating the very best practices that resolve customer needs with ease. You'll collaborate with the store manager to oversee the budget, ensure sales targets are met, and actively participate in community outreach programs to solidify our presence locally. Your ability to set high standards for service levels and effectively manage inventory will be crucial in achieving operational excellence. Additionally, as a key player in recruitment and development, you'll work to build a diverse, high-performing team that feels valued and engaged. Walmart offers a competitive salary ranging from $80,000 to $100,000, along with performance incentives and a comprehensive benefits package, including health insurance, retirement plans, and educational assistance programs. Join us and play a pivotal role in fostering a positive workplace culture while making a meaningful impact in our community!

Frequently Asked Questions (FAQs) for Store Lead (Non-Complex) Role at Walmart
What are the responsibilities of a Store Lead at Walmart in Porter, TX?

As a Store Lead at Walmart in Porter, TX, your responsibilities include guiding associates in customer service, overseeing financial performance, managing inventory levels, and participating in community outreach. You will also focus on hiring, training, and mentoring associates to create a high-performing team.

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What qualifications do I need to become a Store Lead at Walmart in Porter, TX?

To qualify for the Store Lead position at Walmart in Porter, TX, you need at least one year of general management experience, or two years of college, and preferably a Bachelor's degree in Business Management. Leadership experience with a minimum of supervising 10 associates is also required.

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What is the salary range for a Store Lead at Walmart in Porter, TX?

The salary range for a Store Lead position at Walmart in Porter, TX, is between $80,000 and $100,000, supplemented by potential annual performance bonuses and additional compensation based on sales volume and location.

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What benefits does Walmart offer to Store Leads in Porter, TX?

Walmart offers Store Leads in Porter, TX, a robust benefits package that includes health insurance, a 401(k) plan, paid time off, and education assistance through the Live Better U program, which covers tuition, books, and fees for eligible associates.

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How does Walmart support community outreach for Store Leads in Porter, TX?

Walmart encourages Store Leads in Porter, TX, to participate in community outreach initiatives. You will act as a representative for the company, building relationships within the local community and promoting programs that enhance Walmart's presence and positive impact.

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Common Interview Questions for Store Lead (Non-Complex)
How do you ensure excellent customer service as a Store Lead at Walmart?

To ensure excellent customer service as a Store Lead at Walmart, I focus on training and modeling best practices for associates while actively listening to customer feedback and addressing concerns quickly and efficiently.

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Can you describe your experience managing teams in a retail environment?

In my previous roles, I have managed diverse teams by setting clear expectations, providing ongoing feedback, and encouraging high performance through recognition and development opportunities.

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What strategies would you implement to improve financial performance in the store?

I would analyze sales data to identify trends, develop cost-effective budgets, and implement promotional strategies that align with community needs, ultimately increasing both customer satisfaction and store profitability.

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How would you handle a situation where an associate is not meeting performance expectations?

I would address the situation through a private conversation to understand the associate's challenges and provide constructive feedback. Together, we would create a performance improvement plan to ensure clarity and support.

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What role does community outreach play as a Store Lead at Walmart?

Community outreach is vital as it builds strong relationships and enhances the store's reputation. As a Store Lead, I would actively engage with community members and represent Walmart's commitment to service and support.

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How do you prioritize tasks in a busy retail environment?

I prioritize tasks by assessing urgency and impact on customer service and sales, ensuring that crucial responsibilities, such as inventory management and customer interactions, are handled effectively.

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What techniques do you use to motivate your team?

I use a combination of recognition, open communication, and staff engagement initiatives to keep my team motivated. Regular meetings and team-building activities also foster a positive workplace culture.

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How would you ensure compliance with company policies as a Store Lead?

To ensure compliance with company policies, I would conduct regular training sessions, provide accessible resources for associates, and lead by example to foster a strong understanding of and adherence to our ethical standards.

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Describe a time you improved a process in a retail setting.

I improved the inventory management process by introducing a digital tracking system, which significantly reduced stock discrepancies and allowed for more accurate reorder timing, improving customer satisfaction.

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What role does data analysis play in your decision-making as a Store Lead?

Data analysis is crucial for making informed decisions regarding sales trends, inventory needs, and staffing requirements. I regularly review reports to adapt our business strategies and enhance overall performance.

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Full-time, on-site
DATE POSTED
April 8, 2025

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