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Reconciliation Associate, Crypto Operations

Your career is an investment that grows over time!


Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $50 billion in assets.


Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.


As an Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.


In this role, you’ll play a vital part in shaping and refining the key processes that drive our Crypto product. From ideation to execution, you’ll lead impactful projects while working hand-in-hand with Crypto Ops management, team members, and cross-functional partners in Finance, Data & Reconciliation, Compliance, and Engineering. Your collaboration will ensure seamless operations and continuous improvement across the board.


In this role, you will have the opportunity to:
  • Foster accountability and ensure accuracy by preparing reconciliations, investigating variances, and documenting their resolution.
  • Take ownership of process excellence by identifying and initiating proactive improvements to our reconciliation workflows.
  • Drive collaborative problem-solving with Finance, Data & Reconciliation teams to address deviations between expected outcomes and actual results.
  • Champion impactful project outcomes by independently owning problem-solving for distinct Crypto Product Ops initiatives and engaging leadership and stakeholders to move solutions forward.
  • Ensure seamless communication and alignment across internal stakeholders, external vendors, regulators, and auditors.
  • Cultivate expertise and elevate team knowledge by becoming a subject matter expert and supporting associates, specialists, and partners to level up collectively.

Optimize our Ecosystem
  • Find opportunities to strengthen our internal controls, reduce any weaknesses/risks, and help scale processes within our product operations team
  • Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables
  • Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC)


Skills and experience we’re looking for
  • Relevant work experience: 2+ years of demonstrated success in a fast-paced environment preferably  in brokerage operations, Fintech, Crypto, Financial Institutions or other operations roles in related fields
  • Naturally Curious - Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies
  • Proactive and Action-Oriented - Takes initiative without needing direction, demonstrating full ownership of their work. Identifies problems proactively and strives to deliver solutions that make each day more effective and impactful than the last.
  • Organization and Planning - Plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities
  • Collaboration - Demonstrates exceptional interpersonal skills and thrives in highly collaborative environments, fostering strong partnerships and teamwork to achieve shared success.
  • Efficiency - Delivers significant results with minimal wasted effort. Identifies the most effective path to define problems, develop solutions, and execute seamlessly.
  • Communication - Communicates openly and transparently, simplifying complex concepts into clear, actionable insights for diverse audiences, including engineering, finance, operational teams, and executives.
  • Honesty and Integrity - Doesn't cut corners. Does what is right, even if not the most expedient solution


Bonus Points For:
  • Crypto experience is a plus, but curiosity and a willingness to learn matter most!
  • Proficiency in SQL, General Ledgers, and Reconciliations is highly valued. Familiarity with other systems or the ability to craft queries and develop simple automations is an added advantage.


Why Wealthsimple?

🤑 Competitive salary with top-tier health benefits and life insurance

📈 Retirement savings matching plan using Wealthsimple Work

🌴 20 vacation days per year and unlimited sick and mental health days

📚 Up to $1,500 per year towards wellness and professional development budgets respectively 

🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year 

🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)

💖 Company-wide wellness days off scheduled throughout the year


We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!


Read our Culture Manual and learn more about how we work.


DEI Statement

At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 


Accessibility Statement

Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.

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What You Should Know About Reconciliation Associate, Crypto Operations, Wealthsimple

At Wealthsimple, we’re on a mission to revolutionize financial management, and we’re looking for a Reconciliation Associate to join our innovative Crypto Operations team in Canada! As the largest fintech company in the country, we believe that managing your money should be simple and transparent. In this role, you’ll be at the heart of our back-end operations, ensuring seamless, accurate, and timely experiences for over 4 million users who trust us with their savings. Your day-to-day will involve preparing reconciliations, investigating variances, and championing process improvements that enhance our operational workflows. You won't just be crunching numbers; you'll be collaborating with cross-functional teams in Finance, Compliance, and Engineering to solve problems and drive impactful projects. If you’re naturally curious and proactive, you’ll thrive in our fast-paced environment where accountability, communication, and integrity are key. Additionally, your ability to foster strong partnerships will help shape the future of our crypto offerings. We value team knowledge and encourage you to become a subject matter expert, sharing your expertise and helping others grow. With Wealthsimple, you’ll not only have a chance to shape our internal controls and optimize processes but also work towards ensuring our operations align with regulatory standards. If you’re ready to launch your career in an exciting field like crypto at a company that champions diverse talent and collaborative culture, we want to hear from you!

Frequently Asked Questions (FAQs) for Reconciliation Associate, Crypto Operations Role at Wealthsimple
What are the main responsibilities of a Reconciliation Associate at Wealthsimple?

As a Reconciliation Associate at Wealthsimple, your primary responsibilities will include preparing reconciliations, investigating variances, and ensuring accuracy in the reconciliation workflows. You'll collaborate closely with Finance and Compliance teams to resolve deviations and improve processes, fostering a culture of accountability and continuous improvement in our crypto operations.

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What qualifications are needed for the Reconciliation Associate role at Wealthsimple?

To be considered for the Reconciliation Associate position at Wealthsimple, you should have at least 2 years of relevant work experience in a fast-paced environment, particularly in brokerage operations or Fintech. Key qualifications include strong problem-solving skills, organization, collaboration, and effective communication abilities. Proficiency in SQL and experience with reconciliations are also highly valued.

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What skills are important for success as a Reconciliation Associate at Wealthsimple?

Success as a Reconciliation Associate at Wealthsimple hinges on a blend of skills including curiosity, initiative, and teamwork. You should possess exceptional planning and organization capabilities, enabling you to focus on key priorities. An understanding of internal controls and the ability to communicate complicated concepts effectively to diverse audiences are also essential for this role.

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How does Wealthsimple support professional development for its Reconciliation Associates?

Wealthsimple is committed to the professional growth of its Reconciliation Associates by offering up to $1,500 per year towards wellness and professional development budgets. This means you can take courses, attend workshops, or pursue certifications that can help you grow your career while you contribute to our forward-looking crypto operations team.

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What is the work culture like for Reconciliation Associates at Wealthsimple?

The work culture at Wealthsimple for Reconciliation Associates is rooted in collaboration and inclusivity. The company promotes a remote-first environment where team members can thrive and contribute to best-in-class operations. Wealthsimple values diversity and encourages employees to build supportive partnerships, ensuring that everyone feels inspired to bring their best selves to work.

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Common Interview Questions for Reconciliation Associate, Crypto Operations
Can you describe your experience with reconciliations?

In responses, highlight specific experiences where you prepared reconciliations, identified variances, and documented resolutions. Emphasize your attention to detail and any tools or systems you used in the process.

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How do you prioritize tasks in a fast-paced environment?

A good answer would involve discussing your organizational strategies, like using task lists or project management tools, and providing examples of situations where proper prioritization led to effective outcomes.

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Describe a time you faced a significant problem in your previous roles. How did you approach it?

Provide a specific example that demonstrates your analytical abilities and proactive nature. Discuss how you analyzed the issue, involved needed stakeholders, and implemented a solution successfully.

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How do you ensure accuracy in your work?

Highlight methods you employ to double-check your work, such as developing checklists or using software tools. Discuss your process in identifying errors and how you rectify them swiftly.

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What steps would you take if you found a discrepancy in a financial report?

Outline your approach for investigating a discrepancy, which should include gathering information, consulting with team members, and proposing adjustments, all while maintaining open communication with managers.

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Can you explain how you would collaborate with Finance and Compliance teams?

Discuss the importance of cross-department communication. Mention how you'd schedule regular check-ins, share insights, and ensure alignment with each team's goals and regulatory requirements.

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What interests you about working in crypto operations?

Talk about your curiosity regarding cryptocurrency and the growing importance of digital finance. Discuss specific aspects of crypto operations that excite you, such as innovation or market potential.

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Describe your experience with SQL and general ledgers.

Provide examples of how you’ve utilized SQL in past roles to pull reports or automate processes. If applicable, share your experience managing general ledgers and how you ensure accuracy in financial data.

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How would you handle ambiguous situations at work?

Mention techniques like remaining calm, seeking clarification, and breaking down tasks to manage ambiguity effectively. Illustrate with past experiences where you thrived in uncertain settings.

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What are your long-term career goals relating to crypto operations?

Share your aspirations in the crypto industry, discussing how you hope to grow your knowledge, take on more responsibilities, and contribute to innovative projects. Highlight how Wealthsimple fits into these goals.

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Full-time, remote
DATE POSTED
January 24, 2025

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