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Defense and Government Travel Consultant I (entry level) VIRTUAL

General Information Location: US-AZ - Phoenix Position Type: Full Time Virtual Eligible: Yes Job Category: Accounting/Finance/Purchasing Ref #: 7072 Description and Requirements At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide, promoting a diverse and inclusive workforce. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!About UsUniversity of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.About the PositionA Curriculum Production Editor manages the editorial and production processes, including building and publishing curriculum, for curriculum development, learning resources, and supporting and procedural materials. An individual collaborates with instructional designers to develop original learning materials for University students. Additionally, a Curriculum Production Editor reviews all course documents, assessments and related materials to ensure content is understandable, free from plagiarism, bias and misrepresentation, audience appropriate and adheres to all internal style and standards requirements.What You’ll Do1. Manage the editorial of curriculum development, learning resources and supporting and procedural materials for all University degree and non-degree programs and certifications; collaborate with instructional designers to develop original learning materials.2. Perform critical reviews/analysis of all course documents, assessment and materials to ensure content is understandable, free from plagiarism, bias and misrepresentation, audience appropriate and adheres to all internal style and standards requirements.3. Edit and proofread curriculum, internal communication materials, and informational and technical copy to ensure all standards regarding grammar, spelling and punctuation are met; edit objective test items according to established guidelines to ensure reliability and validity to minimize bias and ensure fairness.4. Manage the production process of building and publishing curriculum, procedural documentation and support resources in University and/or external systems using typical industry software and technology; prepare, enhance and/or modify material to ensure formatting and graphics conform to established guidelines and standards.5. Participate on cross functional teams including leadership, campus or department staff to develop copy for curriculum materials, internal and external communications and reports; provide editorial support and/or consultation, including advising on grammar, style, formatting and other related editorial issues.6. Manage and maintain style guides and standard operating procedure documents to support curriculum development and other communications.7. Perform other duties as assigned or apparent.NOTE: The primary accountabilities above are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed above. Specific goals or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager.Supervisory ResponsibilitiesNoneMINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:• Bachelor’s Degree in English, Journalism, Communication or related• Two (2) of experience in editing and desktop publishingPREFERRED KNOWLEDGE, SKILLS AND ABILITIES:• Editing and desktop publishing experience using MS Office suite or similar platform in an education and/or business environment• One year of experience with competency-based education and instructional design models and theories, such as backward design, SAM and ADDIE• Excellent grammar, copyediting and proofreading skills• Knowledge of the higher education industry• Able to learn and navigate a variety of Learning Management Systems• Strong project management skills• Good critical thinking and analytical skills to understand and resolve production issues• Excellent oral and written communication skills, as well as strong interpersonal skills to effectively interact and communicate with internal staff, leadership and faculty, and third parties• Working knowledge of personal software packagesAs an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.Pay RangeThe annual pay range for this position is $47,100 (minimum), $68,900 (midpoint), and $90,700 (maximum).*Pay RangeThe hourly pay rate range is $21.78 (minimum), $31.83 (midpoint), and $41.88 (maximum). The annualized amount, not including eligible overtime pay, is $47,100 (minimum), $68,900 (midpoint), and $90,700 (maximum).*• Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.Full-time employees are eligible for:• Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;• Competitive 401(k) employer match;• Substantial tuition discount for you and eligible dependents; and,• A generous time off package, including paid vacation, sick time and company holidays.*

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What You Should Know About Defense and Government Travel Consultant I (entry level) VIRTUAL, CWT

Are you ready to dive into a fulfilling career as a Defense and Government Travel Consultant I with the University of Phoenix? In this entry-level, virtual position, you’ll have the chance to make a meaningful impact while working from the comfort of your home. Here at the University of Phoenix, we pride ourselves on fostering an inclusive community that welcomes innovative thinkers who are passionate about education. You’ll work alongside a dynamic team committed to providing a positive contribution to the world through higher education. As a Defense and Government Travel Consultant I, your primary role will involve assisting clients in navigating the complexities of travel for defense and government purposes. You will provide exceptional service, ensuring that each client’s travel plans are seamless and stress-free. Your responsibilities will include managing travel arrangements, understanding compliance requirements, and utilizing various travel management systems effectively. We’re looking for individuals who possess strong communication skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. A Bachelor’s degree, particularly in a relevant field, will significantly support your success in this role. This position offers great benefits, including comprehensive health plans, paid time off, and tuition discounts for you and your family. If you’re looking for an opportunity to grow your career while making a difference, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Defense and Government Travel Consultant I (entry level) VIRTUAL Role at CWT
What are the primary responsibilities of a Defense and Government Travel Consultant I at the University of Phoenix?

As a Defense and Government Travel Consultant I at the University of Phoenix, your primary responsibilities will revolve around assisting clients with their travel arrangements. This includes understanding the specific needs related to defense and government travel, ensuring compliance with relevant regulations, and utilizing travel management systems effectively to provide top-notch service. You will also manage travel itineraries and offer support throughout the travel process.

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What education and skills are required for the Defense and Government Travel Consultant I role at the University of Phoenix?

To qualify for the Defense and Government Travel Consultant I position at the University of Phoenix, you will need a Bachelor's degree, preferably in a relevant field. Additionally, strong communication skills, attention to detail, and the ability to work under pressure are essential. Familiarity with travel management systems and a basic understanding of compliance requirements for defense and government travel will also contribute to your success.

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Is prior experience needed for the Defense and Government Travel Consultant I position at the University of Phoenix?

This entry-level role as a Defense and Government Travel Consultant I at the University of Phoenix does not require prior experience, making it an excellent opportunity for recent graduates or those looking to start a career in travel management. However, any experience in customer service or related fields is a plus and will help you adapt quickly.

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What benefits do employees enjoy in the Defense and Government Travel Consultant I position at the University of Phoenix?

Employees in the Defense and Government Travel Consultant I position at the University of Phoenix enjoy a competitive benefits package, which includes medical, dental, and vision coverage, flexible spending accounts, and a wellness incentive program. Additional perks include a generous retirement plan with employer matching, substantial tuition discounts for employees and eligible dependents, and a robust vacation and paid time-off policy.

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How does the University of Phoenix foster a diverse work environment for Defense and Government Travel Consultant I applicants?

The University of Phoenix actively champions diversity and inclusion among its workforce, particularly in the recruitment of positions like Defense and Government Travel Consultant I. The university encourages applications from individuals with a wide range of backgrounds, and they believe that diverse perspectives enhance the educational experience for both employees and students alike.

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Common Interview Questions for Defense and Government Travel Consultant I (entry level) VIRTUAL
What interests you about the Defense and Government Travel Consultant I position?

In answering this question, highlight your passion for customer service and how you enjoy helping people navigate complex processes. Mention your interest in travel and compliance and how you admire the role that education plays in empowering individuals, aligning it with the University of Phoenix's mission.

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How would you handle a challenging client situation?

Explain your approach to conflict resolution, such as staying calm, listening actively, and focusing on finding solutions. Provide an example if possible, showcasing your problem-solving skills and ability to maintain professionalism under pressure.

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What are your strategies for ensuring attention to detail while managing multiple travel arrangements?

Discuss techniques like using checklists, staying organized with task management tools, and maintaining a systematic approach to processing information. Illustrate your ability to balance multiple priorities by giving an example from past experiences.

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How do you stay up-to-date with compliance regulations in government travel?

Emphasize the importance of ongoing learning. Mention resources you might use, such as workshops, online courses, or industry publications, and express your dedication to keeping informed about changes in compliance requirements.

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Can you work effectively in a remote environment? How do you ensure productivity?

Share your strategies for maintaining productivity while working from home, such as creating designated workspaces, setting a structured schedule, and utilizing digital tools for communication and organization.

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Describe your experience with travel management systems.

If you have previous experience, discuss specific software and your familiarity with it. If not, express your eagerness to learn and adapt quickly to new systems, demonstrating your technical proficiency and ability to pick up new skills.

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What skills do you consider critical for a Defense and Government Travel Consultant I?

Highlight crucial skills such as strong communication ability, attention to detail, customer service orientation, and the capability to manage staff effectively. Relate these skills to the responsibilities outlined for the role.

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How would you approach developing rapport with clients?

Discuss your interpersonal skills and how you approach building relationships based on trust and transparency. Provide examples of how you make clients feel valued and understood in your interactions.

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In what ways do you prioritize your work tasks?

Explain your priority-setting process, touching upon factors such as deadlines, client needs, and the importance of thoroughness. Share any tools or methods you regularly use to manage your workload effectively.

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Why do you want to work for the University of Phoenix?

Express your admiration for the University of Phoenix’s mission, its commitment to diversity and inclusion, and the positive impact it has on adult learners. Frame your interest in the company culture and how your values align with theirs.

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We are always looking for talented, enthusiastic people to join the CWT team. As a global leader in business travel management, we offer exciting career opportunities across the globe. If you want to realize your professional ambitions while deliv...

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Full-time, remote
DATE POSTED
December 11, 2024

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