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People Operations Director

Wellhub is a corporate wellness platform connecting employees to fitness, mindfulness, therapy and more. We seek a Global Director of People Operations to improve people management processes during our growth.

Skills

  • Strategic leadership
  • Project management
  • Data analysis
  • Knowledge of employment compliance
  • Proficiency in Google Apps

Responsibilities

  • Lead people operations globally.
  • Design and improve People Operations processes.
  • Collaborate with People Operations and Insights team.
  • Standardize and streamline processes.
  • Ensure HR compliance across all countries.
  • Oversee facilities globally.

Benefits

  • Health, dental, and life insurance
  • Flexible work arrangements
  • Home office stipend
  • Paid time off and parental leave
  • Career growth opportunities
  • Cultural support and inclusivity
To read the complete job description, please click on the ‘Apply’ button
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CEO of Wellhub
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Cesar Carvalho
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What You Should Know About People Operations Director, Wellhub

Join Wellhub as the People Operations Director in São Paulo, where your expertise can inspire and empower others within our culture dedicated to employee wellbeing. Wellhub, previously known as Gympass, is leading the way in corporate wellness by connecting employees to the very best in fitness, mindfulness, therapy, nutrition, and sleep services all through a single subscription. We are at a thrilling juncture in our story, having evolved into a comprehensive wellbeing solution since our rebranding. In this pivotal role, you will spearhead our global people operations, overseeing regional managers and ensuring our people management processes are efficient and effective. You’ll collaborate across teams to refine existing processes, ensuring a seamless experience for all Wellhubbers. Your leadership will encourage a culture of wellbeing, taking a proactive stance to guarantee compliance and best practices worldwide. With your wealth of experience in strategic people operations and a data-driven mindset, you’ll help standardize services while addressing regional needs. If you’re a servant leader who genuinely cares for people and believes in fostering work-life balance, we would love to have you as part of our team at Wellhub.

Frequently Asked Questions (FAQs) for People Operations Director Role at Wellhub
What are the main responsibilities of the People Operations Director at Wellhub?

As the People Operations Director at Wellhub, you will lead global people operations, overseeing managers across various regions. Your responsibilities will include enhancing People Operations processes, ensuring compliance with local regulations, and improving employee experiences. You'll collaborate with teams to implement innovative solutions that increase efficiency and foster a supportive culture.

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What qualifications are required for the People Operations Director role at Wellhub?

To be considered for the People Operations Director position at Wellhub, you should have at least 8 years of relevant experience in strategic and generalist roles in people operations. A data-driven mindset, project management skills, and familiarity with compliance and employment regulations are necessary. Being fluent in English is also mandatory.

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How does Wellhub promote a positive workplace culture for the People Operations Director?

Wellhub prioritizes employee wellbeing, creating a culture that values flexibility, diversity, and inclusion. As a People Operations Director, your efforts will contribute to this culture by designing equitable processes and programs that empower Wellhubbers. The supportive atmosphere is a core part of our mission, ensuring everyone feels comfortable prioritizing their health and balance.

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What kind of growth opportunities does Wellhub offer for the People Operations Director?

Wellhub offers extensive career growth opportunities for the People Operations Director, supporting personal and professional development. The company believes in fostering a growth mindset, which is reflected in our commitment to employee training, mentoring, and continuous learning initiatives.

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Can you describe the work environment for the People Operations Director at Wellhub?

The work environment at Wellhub for the People Operations Director is dynamic and collaborative. You will join a global team full of ambitious individuals who are passionate about wellness. With flexible work arrangements and a culture that encourages work-life balance, you’ll thrive in an atmosphere that supports both personal well-being and professional achievement.

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Common Interview Questions for People Operations Director
What strategies would you employ to lead a global team in People Operations?

In leading a global team in People Operations, I would focus on establishing clear communication channels and leveraging technology to ensure seamless collaboration. I’d also prioritize understanding the unique needs of each region while implementing standardized practices to maintain consistency across the organization.

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How do you ensure compliance with HR regulations in multiple countries?

To ensure compliance with HR regulations across countries, I would continuously monitor legal changes and engage local experts. Implementing comprehensive training and audits would be essential, along with fostering a culture of awareness and accountability within the team.

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What experience do you have with developing people management tools?

I have extensive experience in designing and implementing people management tools that enhance operational efficiency. By applying a data-driven approach and continuously seeking feedback from users, I ensure tools meet our company’s evolving needs and improve overall employee experience.

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Can you give an example of a successful project you managed in People Operations?

In my previous role, I led a project that streamlined the onboarding process, reducing the time taken for new hires to become productive. By implementing a structured onboarding plan and automating administrative tasks, we increased overall satisfaction and engagement among new employees.

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How do you handle conflict within your team?

When handling conflict within my team, I prioritize open communication to understand different perspectives. I encourage a culture of transparency and bring conflicting parties together to discuss solutions. This approach fosters mutual respect and collaboration, ultimately leading to effective resolutions.

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What is your approach to enhancing the employee experience?

My approach to enhancing the employee experience involves continuous listening and gathering feedback to identify areas for improvement. I aim to implement initiatives that support well-being, career advancement, and a collaborative culture, ensuring all team members feel valued and engaged in their work.

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What tools or software do you prefer for People Operations?

I prefer using integrated HR management systems like Workday and Google Apps for their ability to streamline processes and gather valuable insights. The analytics they provide help in making informed decisions regarding people strategy and operational efficiency.

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How do you advocate for a culture of wellbeing at work?

I advocate for a culture of wellbeing by leading by example and encouraging practices that promote health and balance. This includes offering support for mental health initiatives, flexible work arrangements, and creating environments where employees feel comfortable prioritizing their wellbeing.

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What is your leadership style and how does it impact your team?

My leadership style is rooted in servant leadership, focusing on the growth and well-being of my team members. By fostering trust and open communication, I empower team members to take ownership of their roles, leading to higher engagement and satisfaction.

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Why do you want to work for Wellhub as the People Operations Director?

I want to work for Wellhub because I admire the company’s commitment to employee wellbeing and its innovative approach in the wellness industry. I see a perfect alignment of values between my experience in people operations and Wellhub’s mission, and I am excited to contribute positively to such a dynamic team.

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Full-time, hybrid
DATE POSTED
February 18, 2025

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