Director, QA Engineering

As a Director, QA Engineering at Workday, your primary responsibilities will include directing the software quality assurance activities for the Business Technology team, developing quality standards, and managing the execution of software test plans. You will oversee testing operations, provide guidance on technology appraisals, and lead a quality assurance team to deliver exceptional quality in our software products.

To be considered for the Director, QA Engineering role at Workday, you should have over 18 years of experience in Quality Assurance or business analysis, with at least 10 years in a managerial position. Extensive knowledge of Agile methodologies, test automation, and systems testing is crucial, along with strong communication skills and experience working with technologies like Workday/Salesforce and REST APIs.

At Workday, the culture is employee-centric and collaborative, which is vital for the success of the Director, QA Engineering role. You'll work within a supportive environment that values diversity and encourages innovation. We foster connections among team members, emphasizing personal growth, teamwork, and an inclusive atmosphere where your ideas and contributions can thrive.

Yes! Workday values flexibility, and the Director, QA Engineering role allows you to create a work schedule that suits your needs. While we encourage in-person collaboration, you will have the freedom to work remotely part of the time, ensuring that you can balance work with personal commitments effectively.

Workday offers various resources and opportunities for career development, ensuring that our Director, QA Engineering can continue to grow professionally. You’ll have access to training programs, mentorship, and the chance to work on high-priority initiatives that significantly impact the organization, all while being part of a vibrant and supportive team.

To ensure quality in software development, I prioritize the implementation of well-defined quality standards and testing protocols while fostering a culture of quality within the team. Regularly reviewing test plans, metrics, and stakeholder feedback is crucial in continuously improving our processes. I also emphasize the importance of collaboration between QA and development teams to catch issues early.

In my previous role, I led a project involving the integration of multiple systems where we faced significant testing challenges. I coordinated with various stakeholders, adapted our testing framework to accommodate new requirements, and implemented an automated testing solution. This not only ensured quality but also improved delivery times significantly.

I focus on building a supportive team culture through open communication, clear expectations, and individual career development plans. Conducting regular check-ins and fostering collaboration helps keep the team motivated. Encouraging continuous learning through training resources and team brainstorming sessions are also key strategies I employ.

I believe in addressing conflicts head-on by facilitating open discussions where each party can express their views. I encourage team members to focus on the project's goals rather than personal disagreements and work towards mutually acceptable solutions. Establishing a culture of respect and understanding helps minimize conflicts.

I have extensive experience with tools like Tricentis/Tosca for test automation, JIRA for project management, and various CI/CD tools for integrating testing into our development workflow. I adapt our toolkit based on project requirements and aim to introduce new technologies that enhance our testing efficiency.

I regularly participate in QA conferences, webinars, and workshops to keep abreast of industry trends. Subscribing to relevant blogs, joining professional organizations, and networking with other QA professionals also help me stay informed about best practices and emerging technologies.

I have implemented Agile methodologies in various projects, promoting close collaboration with development teams for continuous integration. Our QA processes are designed to allow for flexibility in testing cycles, ensuring that testing feedback is integrated promptly, leading to higher quality outcomes in shorter timeframes.

As a QA Director, I would evaluate existing test automation frameworks and identify areas for improvement. I would involve my team in selecting the right tools based on project needs and advocate for best practices in writing maintainable tests to ensure our automation efforts deliver maximum return on investment.

I prioritize planning and risk management to set realistic deadlines while ensuring quality is not compromised. Regularly reassessing progress and having open lines of communication with stakeholders allows me to adjust timelines as needed without sacrificing the integrity of the testing process.

My approach to stakeholder management involves understanding their needs and expectations early in the project cycle. I maintain regular communication, provide updates on progress and potential risks, and ensure that their feedback is considered in QA processes. Building strong relationships helps facilitate smoother project execution.