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Global Banking and Payments Director - job 1 of 2

ABOUT US


At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. 


Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.


Longevity Opportunity Vision Enjoy the game!


Xsolla is seeking a Global Banking and Payments Director with a strong focus on managing and building global banking relationships, supporting financial payments, and driving growth through proactive problem-solving. In this role, you'll oversee banking operations, support our global payment infrastructure, and maintain key relationships with internal teams and banking partners. This position is ideal for a dynamic, hands-on leader who thrives in a fast-paced environment, learns quickly, and delivers results. If you're someone who excels at managing relationships, opening and closing international bank accounts, and navigating complex financial operations with agility, this role is for you.


Xsolla is a global e-commerce organization that services the gaming industry with a robust and powerful set of tools and services. As an innovative leader in game commerce, we continue to solve the inherent complexities of global distribution, marketing, and monetization so our partners can grow their audience, engagement, and revenue.


RESPONSIBILITIES
  • Establish, maintain, and manage relationships with international banks to support global payment operations.
  • Open and close accounts as required for business needs.
  • Act as a liaison between internal teams and external banking partners. Develop a deep understanding of banking infrastructure to ensure smooth and efficient transactions.
  • Resolve banking-related issues swiftly and effectively, maintaining high responsiveness to both internal and external stakeholders.
  • Oversee the setup of new legal entities and the corresponding banking accounts required for operations.
  • Ensure the seamless execution of financial payments worldwide by optimizing banking operations and infrastructure.
  • Work closely with internal teams, including finance, legal, and operations, to align on strategies and execute initiatives.
  • Take ownership of initiatives that drive growth and scalability, balancing multiple priorities in a high-pressure environment.
  • Utilize tools like JIRA and other project management systems to manage tasks and projects related to global banking and payments.
  • Act as a business development partner with banks, enhancing cash management practices and negotiating advantageous terms.
  • Collaborate directly with the company founder and leadership team to align banking strategies with business goals.
  • Act quickly to address and resolve urgent situations that arise, ensuring minimal disruption to operations.


REQUIREMENTS
  • 5 to 8 years of proven expertise in managing international banking relationships and cash management operations
  • Proven expertise in managing international banking relationships and cash management operations.
  • Demonstrated ability to open and close international bank accounts and establish new banking relationships for legal entities.
  • Strong interpersonal and negotiation skills, with experience collaborating with internal teams and external banking partners.
  • A scrappy, hands-on attitude with a willingness to learn and take on a wide variety of responsibilities.
  • Comfortable managing a high workload in a fast-paced environment, with a focus on delivering results.
  • Familiarity with JIRA and other project management tools.
  • Experience working in global markets and navigating complex payment systems.
  • Bachelor’s degree in finance, accounting, economics, or a related field; MBA preferred but not required.


PREFERRED
  • Experience in business development, particularly in negotiating and managing relationships with banks.
  • Experience in various business model set-ups, including Merchant of Record
  • Experience working with multinational teams
  • Background in international financial operations and cash management.
  • Strong adaptability and problem-solving skills to address challenges in real-time.
  • A growth mindset, with a desire to take on increasing levels of responsibility.


Don’t meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don’t meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn’t even know we need.


Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.


Equal Employment Opportunity Statement:

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.

We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.


Criminal History Consideration:

We will conduct a background check that may include the following:

Criminal history check

Employment verification

Education verification

Credit history check


Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities:

Handling sensitive financial information/managing budgets/accessing funds

Accessing confidential company data

Ensuring compliance with regulatory requirements


Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.


Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.


By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

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Average salary estimate

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What You Should Know About Global Banking and Payments Director, Xsolla

At Xsolla, we're on the hunt for a global superstar as our Global Banking and Payments Director! Envision yourself not just managing, but building powerful banking relationships that pave the way for seamless global payment operations. This remote position isn’t just another job; it’s a chance to be at the forefront of the gaming e-commerce landscape while working in a fast-paced, dynamic environment. At Xsolla, headquartered in the vibrant city of Los Angeles, we partner with heavyweights like Valve and Twitch to innovate gaming commerce. Your role will involve opening and closing international banking accounts, liaising with top banks, and ensuring our financial payments flow like a well-oiled machine. You will be the backbone of our banking operations, creatively solving issues and optimizing processes that enhance our infrastructure. If you're a proactive leader with a scrappy attitude who loves problem-solving and navigating international markets, you'll find this position exhilarating. We’re a team that values creativity, collaboration, and offers a comprehensive benefits program including unlimited flexible time off and support for your professional growth. If you're ready to step into a role that offers both challenges and rewards, we invite you to explore this opportunity with us at Xsolla!

Frequently Asked Questions (FAQs) for Global Banking and Payments Director Role at Xsolla
What are the key responsibilities of the Global Banking and Payments Director at Xsolla?

The Global Banking and Payments Director at Xsolla oversees building and managing international bank relationships, handling payment infrastructure, and ensuring seamless execution of financial transactions. This role involves opening and closing banking accounts, acting as a liaison between internal teams and banking partners, and resolving any banking-related issues that may arise.

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What qualifications are required for the Global Banking and Payments Director position at Xsolla?

Candidates should have 5 to 8 years of proven experience managing international banking relationships and cash management operations. A bachelor's degree in finance, accounting, economics, or a related field is required, and an MBA is preferred. Strong negotiation skills and familiarity with project management tools like JIRA are also vital.

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How does the Global Banking and Payments Director contribute to Xsolla's mission and operations?

The Global Banking and Payments Director plays a crucial role in aligning banking strategies with business goals while enhancing cash management practices. By optimizing banking operations, this director ensures that Xsolla can support gaming creators effectively around the world, facilitating timely payments and seamless transactions.

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What skills are essential for a successful Global Banking and Payments Director at Xsolla?

Essential skills for a successful Global Banking and Payments Director at Xsolla include strong interpersonal and negotiation abilities, a hands-on proactive attitude, and expertise in navigating complex international payment systems. The ability to respond swiftly to issues and maintain high responsiveness is also critical.

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What kind of work culture does Xsolla promote for its Global Banking and Payments Director?

Xsolla promotes a collaborative and supportive culture that values creativity and innovation. The Global Banking and Payments Director will work closely with diverse teams and be encouraged to take on significant responsibilities, all while benefiting from a comprehensive benefits program that prioritizes employee wellbeing.

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Common Interview Questions for Global Banking and Payments Director
What experience do you have managing international banking relationships?

When discussing your experience, focus on specific examples where you successfully established and maintained relationships with international banks. Highlight your communication skills and how you resolved any challenges that arose during those interactions.

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How do you approach solving complex financial issues?

Share your problem-solving methodology, emphasizing your ability to analyze situations, consider various solutions, and implement effective strategies to address financial issues. Use specific examples to illustrate your approach.

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Can you describe your experience with payment infrastructure and optimization?

Discuss your direct experience with payment systems, detailing how you’ve analyzed and optimized these infrastructures to improve efficiencies and ensure seamless transactions in your previous roles.

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How would you negotiate terms with banking partners?

Answer by outlining your negotiation strategies, emphasizing your preparation, understanding of the banking landscape, and focusing on mutual benefits to achieve advantageous terms for both parties.

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What tools do you use for project management in banking operations?

Discuss the specific project management tools you are familiar with, like JIRA, and elaborate on how you’ve used them to manage tasks, track progress, and streamline banking operations effectively.

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How do you stay updated on changes in global banking regulations?

Explain your methods for staying informed, such as following industry news, participating in relevant webinars, or engaging with professional networks that provide insights about global banking regulations.

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What’s your strategy for overseeing multiple banking projects at once?

Talk about your prioritization techniques—how you assess the urgency and importance of each project and the systems you have in place to manage your time and workload effectively.

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Describe a time you handled a crisis in banking or financial operations.

Use the STAR technique to share a specific situation where you managed a crisis, outlining the situation, task, action, and result, focusing on your leadership and quick decision-making skills.

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How do you ensure compliance while managing banking operations?

Discuss your experience with compliance, including your understanding of regulatory requirements and the steps you take to ensure adherence in all banking operations.

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What motivates you to work in the banking and payments sector?

Share your passion for the banking and payments industry, mentioning any personal experiences that drive your interest, and how you see your role contributing to broader industry goals.

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Great games don’t just appear. They start as ideas, and only through curiosity, dedication, and grit of people all over the globe do they come to life and become a part of how we play. But too many of these ideas never form because the minds that ...

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Full-time, remote
DATE POSTED
April 12, 2025

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