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IT Director

Xsolla is a global e-commerce organization that services the gaming industry with a robust and

powerful set of tools and services.  We are looking for a IT Director.

This is a fantastic,impactful remote opportunity in the video game industry with growth potential, 

excellent benefits, and paid unlimited flexible time off!

You'll work closely with cross-functional teams to optimize existing features and roll out new updates, all while maintaining seamless integration with other Xsolla products.


Responsibilities
  • Oversee IT infrastructure, systems, networking, and cybersecurity across all regions.
  • Manage enterprise applications (e.g., ERP, CRM, collaboration tools) and ensure seamless integration and uptime.
  • Ensure robust data security policies and disaster recovery procedures are in place.
  • Collaborate with legal, finance, and compliance to ensure data privacy (GDPR, SOC 2, etc.) and regulatory compliance.
  • Evaluate and implement new technologies that improve performance, efficiency, and scalability.
  • Lead vendor negotiations and IT procurement to optimize cost and service quality.
  • Track, manage, and report on IT budgets, KPIs, and project timelines.
  • Oversee global inventory management of IT assets, ensuring accurate tracking, documentation, and reporting.
  • Lead the evaluation, selection, and deployment of end-user devices and hardware configurations that optimize performance and user experience.
  • Implement a scalable asset management system to support on-boarding/off-boarding, remote device tracking, and compliance.


Requirements
  • Bachelor's degree in Computer Science, Information Systems, or related field (Master’s preferred).
  • 8+ years of progressive IT experience, with at least 3 years in a leadership role.
  • Strong knowledge of IT systems, infrastructure, cloud services (AWS/GCP), and security best practices.
  • Excellent leadership, communication, and stakeholder management skills.
  • Certifications such as CISSP, CISM, ITIL, or PMP are a plus.


Equal Employment Opportunity Statement:


Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.


We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.


For this role, we will conduct a background check that may include the following:


Criminal history check

Employment verification

Education verification


Relevance to Job Responsibilities:


The background check is relevant to this position because of the following role responsibilities will have access to confidential company data and will ensure compliance with regulatory requirements.


Rights Under the Fair Chance Act:


Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.


By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About IT Director, Xsolla

Join Xsolla as an IT Director and take your career to the next level in the vibrant city of Los Angeles! At Xsolla, a powerhouse in the gaming industry's e-commerce sector, we are on the lookout for an IT Director who thrives on leading innovative projects. This remote role offers the chance to work with cross-functional teams, enhance existing features, and implement exciting new updates, all while ensuring smooth integration across all Xsolla products. Your responsibilities will include overseeing IT infrastructure, managing enterprise applications, and implementing robust data security policies. You'll also collaborate with various departments to ensure compliance with data privacy regulations like GDPR and SOC 2. With a focus on evaluating new technologies and managing the IT budget, your impact will resonate throughout the company. Xsolla values work-life balance, providing excellent benefits and unlimited flexible time off, making this a fantastic opportunity for growth enthusiasts. If you have the leadership experience and passion for driving technological excellence, we would love to hear from you!

Frequently Asked Questions (FAQs) for IT Director Role at Xsolla
What qualifications are needed for the IT Director position at Xsolla?

To be considered for the IT Director role at Xsolla, candidates should possess a Bachelor's degree in Computer Science, Information Systems, or a related field, with a Master’s preferred. Furthermore, at least 8 years of progressive IT experience, including 3 years in a leadership position, is required. Familiarity with IT systems, cloud services like AWS or GCP, and security best practices is crucial for success in this role.

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What are the primary responsibilities of the IT Director at Xsolla?

The IT Director at Xsolla is responsible for overseeing IT infrastructure and cybersecurity across all regions. Key duties include managing enterprise applications to ensure seamless operations, collaborating with legal and compliance teams on data privacy, and leading the evaluation and implementation of new technologies to boost company performance and efficiency.

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What type of work environment can an IT Director expect at Xsolla?

At Xsolla, the work environment is innovative and supportive, emphasizing collaboration among cross-functional teams. As an IT Director, you will be part of a dynamic culture that values creativity and encourages professional growth, while also enjoying the benefits of remote work and unlimited flexible time off.

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Is experience with data security regulations required for the IT Director role at Xsolla?

Yes, experience with data security regulations such as GDPR and SOC 2 is essential for the IT Director position at Xsolla. Applicants should be prepared to develop and enforce comprehensive data security policies and ensure compliance across all IT operations.

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What leadership qualities are essential for the IT Director at Xsolla?

Strong leadership qualities are crucial for the IT Director role at Xsolla. Candidates should have excellent communication skills, the ability to manage multiple stakeholders effectively, and a proven track record of making strategic decisions that enhance organizational efficiency and performance.

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Common Interview Questions for IT Director
Can you describe your experience with IT infrastructure management?

When answering this question, detail specific projects you've managed, highlighting your role in overseeing IT infrastructure components and the outcomes of your initiatives. Be sure to mention any technologies or methodologies you employed to improve operational efficiency.

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What strategies do you use to ensure cybersecurity within IT systems?

Discuss your approach to cybersecurity, including specific policies you've implemented, tools you've used for threat detection, and how you educate your teams on security best practices. Providing examples of challenges faced and how you overcame them will strengthen your answer.

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How do you prioritize IT projects at Xsolla?

Share your method for assessing project importance based on business goals, resource availability, and technological impact. Discuss how you communicate priorities to your team and ensure alignment across departments.

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Can you provide an example of a successful technology implementation you led?

Think of a specific technology project where you were the driving force. Describe the problem, your role in finding a solution, how you engaged stakeholders, and the measurable results of this implementation.

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What tools do you use for managing IT budgets?

Explain the tools and software you use to track budgets and financial performance. It's useful to illustrate your critical thinking and problem-solving skills through examples of managing budgets efficiently and adjusting forecasts based on actual expenditures.

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How do you handle vendor negotiations?

Describe your approach to vendor negotiations, emphasizing your ability to analyze contracts, negotiate terms, and build strong relationships. Including successful outcomes from past negotiations will showcase your skills effectively.

Join Rise to see the full answer
What is your experience with regulations such as GDPR and SOC 2?

Share your knowledge and experience working with these regulations, including how you've integrated compliance measures into IT operations. It would be beneficial to detail any audits you've worked through and the steps you took to ensure adherence.

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How do you ensure effective team collaboration in a remote setting?

Discuss the tools and strategies you employ to facilitate communication and collaboration among remote teams. Highlight any initiatives you’ve implemented to foster team spirit or encourage inclusivity, which is particularly important in a remote work environment.

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What leadership style do you adhere to as an IT Director?

Describe your leadership style and how it aligns with Xsolla’s goals. Highlight your methods for motivating teams, empowering individuals, and fostering a culture of continuous learning and improvement.

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How do you assess the performance of IT systems and services?

Explain the metrics and KPIs you use to evaluate IT systems and services. Share how you leverage this data to inform decision-making and drive improvements in performance and efficiency.

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Great games don’t just appear. They start as ideas, and only through curiosity, dedication, and grit of people all over the globe do they come to life and become a part of how we play. But too many of these ideas never form because the minds that ...

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Full-time, remote
DATE POSTED
April 5, 2025

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