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Indirect Sales Analyst

JOB RESPONSIBILITIES:

  • Support all transactional processes related to indirect sales data, including EDI, File Imports, and Manual Invoice Entry (as needed).
  • Monitor daily transmission of all incoming electronic data interchange (EDI) sales feeds and conduct transactional analysis to troubleshoot reported file discrepancies.
  • Partner with Zoetis customers and EDI clearinghouse (Reliance) to resolve suspended data, conversion errors, incompatibilities, and submission delays.
  • Identify problem trends and implement permanent solutions for recurring issues.
  • Research and respond to various sales data-related inquiries promptly.
  • Apply creative solutions to reduce time spent on daily activities and improve accuracy with indirect sales data.
  • Create and maintain various data maps, including:  AHN Database, Distributor Cross Reference tables, and Reported Price Variances.
  • Compile, verify, and prepare source invoice data for entry into the sales system, including manipulating data within Microsoft Excel.
  • Assist with new company integration related to indirect customer requests and historical sales loads.
  • Partners with cross-functional teams (ex, Customer Master Data, Rebates Teams) to resolve customer mapping issues that impact sales transactions.
  • Serve as backup for Manual Invoice Entry processing and provide support during high-volume months.
  • Ensures data integrity and SOX compliance.

Required Job related candidate qualifications (Education, Experience, Skills)

  • A bachelor's degree in accounting, finance, business, or a related field is preferred.
  • Minimum of one year of experience in a customer-oriented, database management, or comparable position.
  • Proficient in Microsoft Office - advanced Excel skills required. 
  • Process-oriented; able to contribute to creating new procedures.
  • Excellent analytical and organizational skills.
  • High degree of accuracy and attention to detail.
  • Demonstrated strong communication and problem-solving skills.
  • Adept at understanding customer challenges, navigating from problem to resolution, and communicating process and resolution effectively both verbally and in writing.
  • Enthusiastic and engaging with customers in all encounters.
  • Ability to work independently and effectively coordinate multiple priorities.
  • Strong customer service commitment is critical to this role.
  • Knowledge of Zoetis accounts, products, and pricing is preferred.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Average salary estimate

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$50000K
$70000K

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What You Should Know About Indirect Sales Analyst, Zoetis

Are you ready to dive into the exciting world of data analysis with Zoetis as an Indirect Sales Analyst? Based in picturesque Malvern, this role is your gateway to supporting all transactional processes tied to indirect sales data. Imagine yourself monitoring daily electronic data interchange (EDI) sales feeds, troubleshooting discrepancies, and collaborating with Zoetis customers and EDI clearinghouse to ensure smooth sailing for data submissions. You'll be the problem-solver who identifies trends and implements solutions that make a real difference. Your analytical skills will shine as you tackle various sales data inquiries and create data maps that enhance our operational efficiency. With strong Excel skills in your toolkit, you'll compile and prepare source invoice data for our sales system, all while ensuring data integrity and SOX compliance. Join us and partner with cross-functional teams to resolve customer mapping issues and become a vital part of Zoetis's success. If you have a knack for detail, a passion for customer service, and enjoy working independently while managing multiple priorities, then this role could be the perfect fit for you. With a bachelor's degree in a related field and at least one year of experience in a customer-oriented or database management role, your background will empower you to excel in this position. At Zoetis, we believe in creating a positive workplace atmosphere where you can thrive. Let's elevate indirect sales together!

Frequently Asked Questions (FAQs) for Indirect Sales Analyst Role at Zoetis
What are the primary responsibilities of the Indirect Sales Analyst at Zoetis?

The Indirect Sales Analyst at Zoetis is responsible for supporting all transactional processes related to indirect sales data, which includes monitoring EDI sales feeds, troubleshooting discrepancies, and collaborating with customers and EDI clearinghouse to solve data issues. This role also involves analyzing sales data inquiries, creating data maps, and ensuring SOX compliance, making it crucial for maintaining data integrity within the organization.

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What qualifications do I need to apply for the Indirect Sales Analyst position at Zoetis?

To apply for the Indirect Sales Analyst position at Zoetis, you should possess a bachelor's degree in accounting, finance, business, or a related field. Additionally, a minimum of one year of experience in a customer-oriented or database management position is preferred. Proficiency in Microsoft Office, particularly advanced Excel skills, along with strong analytical and communication skills, are also essential qualifications.

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How does the Indirect Sales Analyst contribute to customer service at Zoetis?

The Indirect Sales Analyst plays a vital role in customer service at Zoetis by promptly responding to sales data-related inquiries and effectively communicating solutions. This position requires strong problem-solving skills and acommitment to understanding customer challenges, which is key to enhancing customer satisfaction and maintaining strong relationships.

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What tools and software should an Indirect Sales Analyst at Zoetis be familiar with?

An Indirect Sales Analyst at Zoetis should be familiar with Microsoft Office, especially Excel for data manipulation. Additionally, experience with database management tools and EDI systems are advantageous, as this role involves transactional data processing and analysis. Knowledge of Zoetis products and pricing can also be beneficial.

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What can I expect during the onboarding process for the Indirect Sales Analyst role at Zoetis?

During the onboarding process for the Indirect Sales Analyst role at Zoetis, you can expect a thorough introduction to the company, its values, and its systems. You'll receive training focused on indirect sales processes, data integrity protocols, and tools used in your role, ensuring that you feel comfortable and confident in your new position.

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Common Interview Questions for Indirect Sales Analyst
Can you describe your experience with electronic data interchange (EDI) systems?

When answering this question, provide specific examples of how you've worked with EDI systems in past roles. Highlight your ability to troubleshoot discrepancies, monitor data transmissions, and collaborate with teams to resolve issues. Emphasize your attention to detail and process-oriented mindset, as these are crucial for the Indirect Sales Analyst position.

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How do you ensure data accuracy and integrity in your work?

To ensure data accuracy and integrity, I implement a systematic approach that includes regular audits and validations of the data I work with. I also replicate successful procedures and develop new ones for recurring issues. Sharing your approach to data integrity will showcase your commitment to quality.

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What strategies do you use to prioritize multiple tasks effectively?

I prioritize tasks by assessing their urgency and impact on business processes. I create lists or use project management tools to keep track of deadlines and progress. Sharing your specific strategies for managing multiple priorities will demonstrate your organizational skills, vital for the Indirect Sales Analyst role.

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Describe a time when you solved a complex problem in a previous job.

Use the STAR method (Situation, Task, Action, Result) to describe a complex problem you encountered. Talk about your thought process and the steps you took to find a solution. This will illustrate your analytical skills and problem-solving abilities, proving that you can excel in the Indirect Sales Analyst role.

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How do you handle discrepancies in data?

When handling discrepancies, I first investigate the root cause by analyzing the data and cross-referencing it with reliable sources. I maintain open communication with relevant stakeholders to ensure that solutions are effectively implemented. This reflects your thorough approach to troubleshooting, essential for the role.

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Can you explain your experience with Excel and how you utilize it for data analysis?

Discuss specific functions, tools, and techniques you've used in Excel, such as VLOOKUP, pivot tables, or data visualization techniques. Emphasize how these skills have helped you analyze and present data in an organized manner, which is crucial for the Indirect Sales Analyst position.

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What do you consider the most important skills for an Indirect Sales Analyst?

Highlight skills such as analytical thinking, attention to detail, excellent communication, and problem-solving. Discuss how these skills allow you to perform effectively in an indirect sales environment and ensure customer satisfaction, which aligns with the expectations for the role.

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How do you ensure compliance with SOX regulations in your work?

Explain your understanding of SOX compliance and describe the steps you take to ensure your work aligns with regulatory standards. Discuss your proactive approach to compliance, including ongoing training and review of best practices, showcasing your commitment to data integrity.

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What motivates you to work in data management and analysis?

Share your passion for working with data, emphasizing how it allows you to support decision-making and enhance operational efficiency. Convey that your enthusiasm for problem-solving and helping customers resonates with the core responsibilities of an Indirect Sales Analyst.

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How would you approach collaboration with cross-functional teams?

Discuss how you believe in open communication, respect for diverse perspectives, and a collaborative mindset. Provide examples of how you've successfully worked with cross-functional teams in the past, showcasing your ability to foster partnerships, crucial for the Indirect Sales Analyst role.

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DATE POSTED
April 24, 2025

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