Hollister Co. - Assistant Manager, North East - job 1 of 2

As the Assistant Manager at Hollister Co., your role will encompass driving sales, enhancing customer experience, overseeing daily operations, and leading your team in Hurst, TX. You will analyze business metrics, manage store presentations, ensure operational efficiency, and deliver top-notch service. Additionally, you’ll be responsible for recruiting, training, and developing team members while maintaining a positive work atmosphere. Your creativity will shine through as you contribute to styling recommendations and product management, all aimed at fostering an engaging shopping experience.

The ideal candidate for the Assistant Manager position at Hollister Co. in Hurst, TX, should have a Bachelor’s degree or at least one year of supervisory experience in a customer-facing role. Strong problem-solving skills, adaptability in a fast-paced environment, and excellent interpersonal communication abilities are essential. A genuine passion for fashion and an awareness of inclusion and diversity will also contribute to your success in this role, as we aim to create a place where everyone feels a sense of belonging.

The Assistant Manager plays a crucial role in shaping the culture at Hollister Co. by leading with purpose and prioritizing team engagement. By fostering an inclusive environment and promoting teamwork, you will create a warm and welcoming atmosphere for staff and customers alike. Your leadership will empower team members to shine, encouraging collaboration and openness while ensuring everyone is celebrated for being their authentic selves. This commitment to culture is essential in driving business success and employee satisfaction.

Hollister Co. provides an array of competitive benefits for their Assistant Managers, designed to prioritize employee wellness and satisfaction. This includes a Quarterly Incentive Bonus Program, flexible Paid Time Off, Medical, Dental, and Vision Insurance, as well as life and disability insurance. Employees also receive merchandise discounts, a 401(k) savings plan with company matching, and paid volunteer days to engage with their communities. There are also ample opportunities for professional development and career advancement within the company.

At Hollister Co., career advancement is not just a possibility but an integral part of our philosophy. As an Assistant Manager, you will have the opportunity to build your skills and grow into future leadership roles within the organization. Our promote from within approach means that dedicated employees can expect to climb the career ladder, taking on greater responsibilities and exploring various facets of the business. With our training and development programs, you’ll be supported on your journey to professional growth.

When driving sales, I focus on understanding customer needs and leveraging data analytics to determine key business insights. I would implement effective promotions, create enticing store displays, and emphasize exceptional customer service to boost sales.

To enhance the customer experience, I prioritize listening to customer feedback and training my team to provide exceptional service. I also ensure that our store is well-presented and stocked with products that resonate with our customers' preferences.

In my previous roles, I've managed diverse teams by fostering a collaborative environment. I focus on mentoring my team members, providing them with training resources, and engaging them through regular feedback to boost performance and morale.

In difficult situations, I remain calm and patient, prioritizing open communication. Understanding the root of the problem allows me to address it effectively, whether it requires a personal conversation or implementing changes in team policies.

Creating a positive store environment starts with building strong relationships among the team. I believe in encouraging collaboration, recognizing achievements, and fostering a culture of respect to ensure everyone feels valued and motivated.

I keep myself informed by following relevant consumer and fashion trends through publications, social media, and market research. Engaging with my team and customers also helps me gain insights into their preferences, allowing us to adapt our offerings.

Merchandising is key in my management style as it visually communicates our brand to customers. I prioritize regular floor sets, product placements, and maintaining appealing displays to enhance our in-store experience and drive sales.

I approach scheduling with flexibility, considering staff availability and peak times to ensure excellent customer support. My goal is to balance labor costs with the store's operational needs while ensuring that the team is adequately supported.

I can contribute to an inclusive culture by promoting awareness and respectful interactions among team members. Providing training, organizing team-building activities, and encouraging open discussions can help create a sense of belonging for everyone.

I’m drawn to Hollister Co. because of its commitment to quality, inclusivity, and the focus on employee development. I align with the company's values and believe I can make a positive impact by driving sales and nurturing my team's growth.