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Restaurant Manager

Company Description

The 25hours Hotel The Olympia is the first 25hours in Australia, located in the vibrant suburb of Paddington in Sydney. The building itself was formerly a popular cinema, which opened in 1911 and reflects its rich history throughout the guest experience.

The hotel has 109 rooms on six floors and will feature event and meeting areas, iconic London restaurant, The Palomar, a coffee house featuring the popular Baker Bleu pastries, a cozy cocktail and wine bar and rooftop bar. The ground floor outlets are in collaboration with award-winning London-based creative hospitality studio, Studio Paskin.. A new era awaits at the 25hours Hotel The Olympia which will shape and transform Paddington, welcoming a vibrant and diverse team, bringing its vision to life.

COME AS YOU ARE & SHOW US YOUR VISION …

As Restaurant Manager at The Palomar, you will be instrumental in delivering a world-class dining experience that captures the essence of this iconic brand. From day-to-day operations to guest engagement, team leadership, and financial performance, you will drive excellence at every touchpoint. This is an opportunity to be part of something extraordinary—combining the heritage of a celebrated London institution with the vibrant energy of Sydney’s dining scene.

Job Description

This is your daily contribution to turn our culinary experience into something exceptional ...

 

  • You will oversee day-to-day operations of your assigned restaurant outlet, ensuring smooth service and a positive guest experience.
  • Oversee the guest experience from start to finish, addressing any concerns promptly to ensure satisfaction.
  • Supervise, mentor, and motivate your team, providing continuous coaching to develop skills and improve performance.
  • Conduct regular training sessions to maintain high standards of service, product knowledge, and hygiene.
  • Schedule and manage your team to ensure optimum service levels during peak and off-peak times.
  • Ensure the restaurant outlet operates in line with all company policies and local regulations, maintaining high cleanliness and safety standards.
  • Monitor and manage inventory, placing orders for supplies and ensuring stock is kept at the correct levels.
  • Work closely with the Head Chef, and other departments to ensure efficient and effective operations.
  • Monitor budgets and control costs to achieve departmental goals and contribute to the restaurant's profitability.
  • Support promotional efforts and collaborate with marketing to boost guest engagement and attract new customers.
  • Gather guest feedback and share insights with your team to continuously improve the service.

Qualifications

We are looking for you – with personality and that certain something:

  • You hold a Bachelor’s Degree in Hospitality Management (preferred).
  • You have at least 3 years of senior management experience in large Food & Beverage operations within premium and luxury establishments.
  • You have experience with pre-opening or major refurbishments in similar operations.
  • You’re familiar with the Sydney market.
  • You have advanced proficiency in Microsoft Office applications.
  • You possess a high level of written and spoken Business English.
  • You have strong creative and design skills, with the ability to bring fresh ideas to life.

Additional Information

What’s in it for you…

  • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
  • A competitive package and plenty of opportunity for development.

You ready? You wanna join our 25hours Tribe?

Then get going, sign in and upload your CV along with your salary requirements. Jeremy is looking forward to your applications (in English only) and is the person to contact if you have any questions.

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Restaurant Manager, AccorHotel

As the Restaurant Manager at The Palomar, part of the iconic 25hours Hotel The Olympia in Sydney, you'll play a vital role in delivering exceptional dining experiences that align with the restaurant's celebrated reputation. Your day-to-day will include overseeing restaurant operations, ensuring smooth services, and enhancing guest satisfaction from start to finish. You'll lead and mentor a talented team, conducting regular training sessions to help them shine in delivering top-notch service. Managing schedules, monitoring inventory, and keeping operations in line with company policies and local regulations will be part of your daily routine, combined with the exciting task of collaborating with the Head Chef to create an inviting atmosphere that captures the essence of both the legendary London institution and Sydney’s vibrant food scene. You will also be able to unleash your creativity in shaping promotional efforts with the marketing team to attract new guests. With your expertise in hospitality and your passion for delivering the best experience, you will drive financial performance and contribute to the restaurant's profitability, making your mark in this newly minted venue in Paddington. If you’re a go-getter who enjoys pushing the envelope in the culinary landscape, 25hours is where you belong—come and share your vision with us!

Frequently Asked Questions (FAQs) for Restaurant Manager Role at AccorHotel
What responsibilities does a Restaurant Manager at The Palomar in 25hours Hotel The Olympia have?

As a Restaurant Manager at The Palomar, you'll oversee daily operations, ensuring smooth service and guest satisfaction. Your role includes team leadership, staff training, inventory management, and financial performance monitoring. You'll work closely with the Head Chef and marketing teams to enhance operations and improve guest engagement.

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What qualifications are required for the Restaurant Manager position at 25hours Hotel The Olympia?

To be considered for the Restaurant Manager role at 25hours Hotel The Olympia, you should hold a Bachelor’s Degree in Hospitality Management and possess at least 3 years of senior management experience in Food & Beverage operations, preferably within premium establishments. Familiarity with the Sydney market and advanced proficiency in Microsoft Office are also essential.

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How will the Restaurant Manager contribute to guest engagement at The Palomar in 25hours Hotel The Olympia?

The Restaurant Manager will significantly contribute to guest engagement by overseeing the entire dining experience, addressing guest feedback promptly, and collaborating with marketing to implement promotional efforts that attract new customers and enhance brand visibility.

Join Rise to see the full answer
What is the career progression for a Restaurant Manager at 25hours Hotel The Olympia?

At 25hours Hotel The Olympia, a Restaurant Manager can expect diverse opportunities for career development. You’ll work alongside creative and passionate hospitality professionals, engage in continuous training, and potentially step up to higher leadership roles as you contribute to the growth of the hotel and brand.

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What unique opportunities does the Restaurant Manager have at The Palomar in 25hours Hotel The Olympia?

The Restaurant Manager at The Palomar will have the unique opportunity to merge heritage with innovation, shaping the dining experience of a new venue in Sydney while also participating in creative developments of promotional campaigns and menus that reflect the vibrancy of the local dining scene.

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Common Interview Questions for Restaurant Manager
Can you describe your experience with managing a restaurant team?

When answering this question, focus on specific instances where you led a team towards success, elaborating on the strategies you used to mentor, motivate, and develop your team in a high-pressure environment.

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How do you ensure a high standard of customer service in your restaurant?

Discuss your approach to training staff, monitoring service delivery, and gathering guest feedback. Highlight any experiences where your initiatives led to improved guest satisfaction and service quality.

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What strategies would you implement to enhance profitability in the restaurant?

Emphasize your experience in budgeting, cost control, and your knowledge of effective menu pricing. Share examples of successful strategies you've implemented in the past.

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How do you handle difficult guest situations?

Provide a specific example of a challenging customer interaction and demonstrate your problem-solving approach, highlighting your ability to remain calm and find a resolution that satisfies the guest.

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What methods do you use for inventory management?

Discuss your experience with inventory tracking systems and techniques, and how you've ensured optimal stock levels while minimizing waste in previous roles.

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How do you collaborate with the kitchen and other departments?

Share your experience working with interdisciplinary teams, including how you communicate effectively with chefs and staff from other departments to maintain seamless service.

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What innovative ideas would you bring to The Palomar?

Reflect on your creativity by discussing specific concepts you might implement, how they align with the restaurant's brand, and previous successes of innovative ideas in your career.

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Can you explain the importance of staff training in a restaurant setting?

Highlight how ongoing staff training ensures standards of service are met, contributes to employee satisfaction, and enhances the overall guest experience. Share examples from your past management roles where training played a key role.

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How do you stay updated with trends in the restaurant industry?

Mention your engagement with industry publications, networking with other professionals, and attending related events. Explain how staying informed helps you adapt to changes and improve service.

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Describe an experience where you improved a restaurant's operations.

Provide a detailed account of a specific operational challenge you faced, the steps you took to address it, and the positive outcomes that resulted from your intervention.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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DATE POSTED
April 19, 2025

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