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Program Manager - Contracts - job 1 of 3

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Program Manager – Contracts to be based in San Antonio, TX. 

SUMMARY: 

The Program Manager - Contracts is responsible for ensuring compliance to all statutes, and client policies and procedures; cost-effective expenditures of construction contract resources and ensuring construction contractors fulfill strategic and contractual obligations to the client for the successful delivery of the project on schedule and within budget. They serves as an expert advisor and provides recommendations regarding contract administration and management to the client’s executive team and Contract Administration.

JOB RESPONSIBILITIES:

  • This position is responsible for overseeing the overall planning, direction, and timely execution of the client’s contract project management.
  • Duties include defining critical quality factors, process improvements on key initiatives that result in significant improvements in service delivery, reduced operational unit costs, increased quality, and reduced process cycle time.
  • The Contract Project Manager provides technical direction in contract project management, team building, facilitation, process improvement analysis, and the methodology required to develop and substantiate various procurements for the project.
  • Duties include determining goals and objectives that need additional emphasis; develops measures that evaluate performance; and makes recommendations for program improvement.
  • The Contract Project Manager will coordinate with the Contracting and Audit offices for continual process improvement.
  • Duties include providing direction and oversight on client contract management issues, and program concerns to ensure all services are acquired in accordance with current laws, policies, and procedures.
  • The Contract Project Manager develops and implements policies, procedures, standards, and guidelines for the client’s contract administration program.
  • Duties include providing direction on monitoring risks and trends with potential impacts to program contracts and ensures proactive steps are taken to meet contract deliverables. 

Qualifications

MINIMUM REQUIREMENTS:

  • BA/BS + 10 years of relevant experience or demonstrated equivalency of experience and/or education, including 2 years of leadership

PREFERRED QUALIFICATIONS:

  • Contracting warrant with a state or federal entity.
  • Master’s degree in business, law, contracting, or related field.
  • FAC-C or DAWIA certified.
  • Experience with IDIQ contract or large program source selection.

Additional Information

  • This job will require travel to the Sacramento Office.
  • Sponsorship is provided for this role.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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What You Should Know About Program Manager - Contracts, AECOM

Join AECOM as a Program Manager - Contracts in San Antonio, TX, and be part of a team that's all about delivering a better world. At AECOM, we believe in the power of your bold ideas and aspirations to drive positive change. In this vital role, you'll oversee compliance with all relevant statutes, streamline construction contract resources, and ensure that contractors meet their strategic obligations. As an expert advisor, you’ll not only provide insights to our executive team but will also lead the charge in harmonizing project management with contract administration. Your responsibilities will include defining crucial quality factors, initiating process improvements that elevate service delivery, and implementing policies that ensure all contracts align with laws and regulations. You’ll collaborate with a talented team to monitor risks, enhance performance measures, and promote continual improvement throughout the project lifecycle. If you are ready to take on exciting challenges within an organization that values your growth and innovation, AECOM is the perfect place for you. With a legacy of trust and significant infrastructure investments, there has never been a better time to join us. This role involves travel to our Sacramento Office and offers a fantastic opportunity to shape the future of infrastructure. Let's build something great together!

Frequently Asked Questions (FAQs) for Program Manager - Contracts Role at AECOM
What are the key responsibilities of a Program Manager - Contracts at AECOM?

As a Program Manager - Contracts at AECOM, your key responsibilities include ensuring compliance with statutes and client policies, overseeing the effective use of construction contract resources, and guaranteeing that contractors meet their obligations. You will also provide advice on contract administration, lead quality initiatives, and work with various stakeholders to enhance overall project delivery.

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What qualifications are required for the Program Manager - Contracts position at AECOM?

To qualify for the Program Manager - Contracts position at AECOM, you need a BA/BS degree accompanied by at least 10 years of relevant experience or a mix of experience and education. Leadership experience of two years is essential, and preferred qualifications include a master's degree in a relevant field and certification such as FAC-C or DAWIA.

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What does a successful Program Manager - Contracts at AECOM look like?

A successful Program Manager - Contracts at AECOM is someone who excels in contract management, demonstrates excellent leadership abilities, and effectively communicates with various team members. They should be adaptable, goal-oriented, and committed to continual improvement, ensuring that project deliverables are met on time and under budget.

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Is travel required for the Program Manager - Contracts role at AECOM?

Yes, the Program Manager - Contracts role at AECOM requires travel to the Sacramento Office. This opportunity not only allows you to collaborate with colleagues in different locations but also enhances your professional growth and development within the company.

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What makes AECOM a great place to work for a Program Manager - Contracts?

AECOM offers a renowned workplace culture that focuses on respect, collaboration, and growth. As a Program Manager - Contracts, you will have access to cutting-edge technology, comprehensive benefits, and award-winning training programs aimed at expanding your expertise and career opportunities in a transformative industry.

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Common Interview Questions for Program Manager - Contracts
Can you describe your experience with contract administration as a Program Manager?

When answering this question, highlight your specific experiences related to managing contracts in prior roles, emphasizing your understanding of compliance, strategic obligations, and administrative duties. Be sure to include examples where you made impactful decisions that benefited project outcomes.

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How do you prioritize project deliverables in contract management?

In your response, discuss your approach to identifying critical deliverables, setting priorities based on project timelines and client needs, and utilizing tools or methodologies you employ to keep projects on track within the framework of contract obligations.

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What strategies do you use to enhance the quality of service delivery?

Share techniques you have implemented to improve service delivery, such as process improvements or performance measurements. Discuss specific outcomes and the impact these strategies had on past projects, showcasing your commitment to quality.

Join Rise to see the full answer
How do you handle disputes or issues with contractors?

When addressing this question, outline your conflict resolution skills, emphasizing how you maintain open communication, focus on solutions, and ensure clarity in expectations. Include a specific example that demonstrates your problem-solving abilities in a contractual context.

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What are some key performance indicators you use to evaluate contract performance?

Discuss the metrics you find most valuable, such as on-time delivery rates, quality assessments, and budget adherence. Explain how you utilize these indicators to foster accountability among contractors and improve overall project outcomes.

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Can you give an example of a successful process improvement you implemented?

Provide a detailed example of a process improvement that led to spectacular results, including the methods used, the challenges encountered, and how your initiative resulted in enhanced efficiency, reduced costs, or improved quality for the project.

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How do you monitor risks associated with contracts?

Outline your risk assessment process, including the tools and strategies you employ to identify and address potential risks in project contracts. Discuss how proactive management has previously resulted in avoiding costly issues.

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What role does team collaboration play in your approach as a Program Manager?

Emphasize the importance of collaboration among various teams like planning, engineering, and procurement, and discuss how you've fostered teamwork in your previous roles to achieve common goals in contract delivery.

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What do you think are the biggest challenges faced by Program Managers in the context of contracts?

Discuss your insights on challenges such as compliance complexities, communication gaps with contractors, and evolving regulations. Highlight your strategies for overcoming these challenges based on your past experiences.

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Why do you want to work as a Program Manager - Contracts at AECOM?

Reflect on your admiration for AECOM’s values, your desire to contribute to impactful projects, and your enthusiasm for professional development. Be honest about how this role aligns with your career ambitions and the strengths you bring to the team.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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