Employment Case Manager (Disability Services) - Staten Island

As an Employment Case Manager at AHRC New York City, you will be responsible for coordinating and directing services for job seekers, ensuring they successfully transition into employment. This includes developing strong relationships with job seekers and community partners, conducting work readiness lessons, guiding participants through the enrollment process, and collaborating with our job development team to secure placements.

To qualify for the Employment Case Manager position at AHRC New York City, you need at least an Associate's degree, although a Bachelor's degree is preferred. Two years of experience working with the developmentally disabled population is advantageous, along with effective communication skills and the ability to build strong relationships with participants, families, and employers.

The Employment Case Manager at AHRC New York City enjoys a comprehensive benefits package including free medical insurance, paid time off, professional development assistance, and a flexible work schedule. Additional perks include a 403(b) plan with matching contributions, dental and vision insurance, tuition reimbursement, and parental leave.

The Employment Case Manager at AHRC New York City plays a crucial role in ensuring job seekers are prepared for employment opportunities. By conducting work readiness lessons, providing individual and group counseling, and supporting job placements, you contribute to their long-term success in the workforce through tailored guidance and support.

At AHRC New York City, the work environment is collaborative and nurturing, where your contributions as an Employment Case Manager will be valued. You will be part of an interdisciplinary team, participating in case conferences and team meetings to support job seekers, which fosters a sense of community and shared purpose.

In answering this question, emphasize any direct experience you have had with the developmentally disabled population. Discuss your role in supporting their needs, what you learned from the experience, and how it shaped your approach to advocacy and empowerment.

Share your strategy for addressing obstacles in job placement, emphasizing your commitment to personalized solutions. Mention how you would assess the individual’s challenges, provide additional support, and potentially engage with community resources to enhance their employability.

Discuss a variety of teaching techniques, such as interactive workshops, role-playing, and real-world simulations, that you would incorporate to empower participants during work readiness lessons, adjusting your approach to fit different learning styles.

Describe your approach to time management and organization. Highlight how you assess the urgency of each case, track progress, and ensure that each participant receives the attention they need, even when managing a busy caseload.

Emphasize your communication skills and how you foster relationships with employers through regular check-ins, understanding their needs, and providing insights into the benefits of hiring individuals through services like those offered at AHRC New York City.

Discuss your familiarity with relevant laws and regulations, and explain the steps you take to stay informed and compliant. Mention your approach to documentation and how you educate your team on compliance guidelines.

Share a specific story that illustrates your ability to match a candidate with the right job, detailing the steps you took to prepare the participant and support the employer, showcasing the impact of your work.

Illustrate your teamwork philosophy by describing how you contribute during team meetings, communicate openly, and support your colleagues in achieving shared goals, especially in coordinating efforts for participant success.

Express your genuine passion for supporting individuals with disabilities. Share personal motivations, experiences, or stories that inspire you to make a difference and how they align with the mission of AHRC New York City.

Highlight essential qualities such as empathy, strong communication, organizational skills, and a proactive approach to problem-solving, explaining how each one contributes to the ability to support and advocate for job seekers effectively.