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Representative - Inside Sales

R10065485 Representative - Inside Sales (Open)

Location:

Paso Robles, CA - Retail shop

How will you CONTRIBUTE and GROW?

GENERAL SUMMARY:
The Inside Sales Representative is responsible for working closely with an assigned team of Account Managers to
manage and profitably grow Airgas business within a sales territory. This position will have regional objectives
for sales and profitability growth within an assigned territory.

Pay range: $19.00 - $24.00/hr. DOE

ESSENTIAL DUTIES & RESPONSIBILITIES:
● Works with outside sales team to maintain and grow the existing customer base, including:
○ Maximize account retention through proactive and frequent customer contacts and
rapport development.
○ Secures and maintains customer contact relationships with key decision makers, buying
influencers and users of products within each assigned account.
○ Improves existing customer business practices through the use and management of Airgas Sales
Specialists, vendor partners, current industry best practices, new products and other available
resources
○ Maximizes Airgas “Wallet Share” of existing account base through selling the complete
portfolio of Airgas products and services.
○ Responds to and solves customer complaints by deploying the necessary company resources
○ Works with Accounts Receivable personnel in solving collections issues and achieving Days
Sales Outstanding (DSO) goals.
○ Takes a lead role in identifying, analyzing and solving service issues.
○ Establishes and maintains clear and consistent lines of communication with internal
departments relative to customer successes, customer failures, new customer developments
and other customer specific information.

● Collaborates with Account Managers in developing and executing plans to improve Airgas market
share within the assigned sales territory.
● Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas
associates such as market information, pricing strategies, product information or customer
information.

● Works closely with local Branch managers to assist in promoting sales and customer management
through retail store locations within assigned geographical area
● Supports all local, national and regional sales initiatives such as bulk gas sales, safety sales,
specialty gas sales, Brand Strategy Management and others that are or may be defined
○ Develops and maintains positive work habits that are conducive to sales and profitability
growth, including:
○ Strategizing daily with assigned Account Managers and completing required field visits with
each.
○ Achieving department goals on phone time, outbound calls, and other KPI’s.
● Other duties/projects as may be assigned.

________________________

Are you a MATCH?

ESSENTIAL DUTIES & RESPONSIBILITIES:
● Works with outside sales team to maintain and grow the existing customer base, including:
○ Maximize account retention through proactive and frequent customer contacts and
rapport development.
○ Secures and maintains customer contact relationships with key decision makers, buying
influencers and users of products within each assigned account.
○ Improves existing customer business practices through the use and management of Airgas Sales
Specialists, vendor partners, current industry best practices, new products and other available
resources
○ Maximizes Airgas “Wallet Share” of existing account base through selling the complete
portfolio of Airgas products and services.
○ Responds to and solves customer complaints by deploying the necessary company resources
○ Works with Accounts Receivable personnel in solving collections issues and achieving Days
Sales Outstanding (DSO) goals.
○ Takes a lead role in identifying, analyzing and solving service issues.
○ Establishes and maintains clear and consistent lines of communication with internal
departments relative to customer successes, customer failures, new customer developments
and other customer specific information.

● Collaborates with Account Managers in developing and executing plans to improve Airgas market
share within the assigned sales territory.
● Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas
associates such as market information, pricing strategies, product information or customer
information.

________________________

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

_________________________

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Average salary estimate

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$39480K
$49920K

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What You Should Know About Representative - Inside Sales, Air Liquide HR

Join Airgas as an Inside Sales Representative in beautiful Paso Robles, CA! This is an exciting opportunity for those who are passionate about sales and customer relationship management. In this role, you'll work alongside a dynamic team of Account Managers to manage and grow our business footprint within a defined territory. Your day-to-day will involve building lasting relationships with key decision-makers and ensuring that they are satisfied with our products and services. You’ll proactively reach out to current customers to maximize retention and identify new sales opportunities that will contribute to an increase in profitability. Think of this position as a blend of customer service and sales expertise! You will also collaborate with other department professionals to tackle customer complaints, strategize on growth plans, and drive our sales initiatives. If you're reliable, enthusiastic, and have a knack for understanding customer needs, we'd love to see you bring your talent to the Airgas family. The pay range for this position is between $19.00 - $24.00/hr, depending on experience. In addition, we offer a comprehensive benefits package, including medical, dental, 401k with company matching, generous paid time off, and more. If you're ready to take the next step in your sales career, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Representative - Inside Sales Role at Air Liquide HR
What are the essential duties of the Inside Sales Representative at Airgas?

The Inside Sales Representative at Airgas is tasked with managing existing customer relationships, maximizing retention, and collaborating with Account Managers to implement strategies for growth within the sales territory. This role focuses on proactive communication with customers, solving complaints, and ensuring optimal satisfaction with Airgas products and services.

Join Rise to see the full answer
What qualifications do I need to apply for the Inside Sales Representative position at Airgas?

While a specific degree may not be necessary, the preferred qualifications for the Inside Sales Representative role at Airgas include strong communication skills, an understanding of sales processes, and experience with customer relationship management. A background in retail or sales can be very beneficial as well.

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How does the Inside Sales Representative contribute to the success of Airgas?

The Inside Sales Representative contributes to the success of Airgas by building and maintaining strong customer relationships that lead to sales growth. This role is crucial in understanding customer needs, addressing issues promptly, and maximizing the sales potential by selling a complete portfolio of Airgas products and services.

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What kind of training does Airgas provide for new Inside Sales Representatives?

At Airgas, new Inside Sales Representatives receive comprehensive training that covers company products, sales techniques, and customer service best practices. This support ensures you will be well-prepared to drive success in your role and achieve your sales targets.

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Is there room for career advancement for Inside Sales Representatives at Airgas?

Absolutely! Airgas values professional development, and there are ample opportunities for career advancement for Inside Sales Representatives. With dedication, you can progress toward roles such as Account Manager or even higher leadership positions within the company.

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Common Interview Questions for Representative - Inside Sales
Can you describe your experience with customer relationship management?

In your answer, elaborate on your previous roles that involved direct interaction with customers. Discuss specific CRM tools you've used and how you effectively managed those relationships to drive sales or improve customer satisfaction.

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How do you handle complaints from customers?

Highlight your approach to resolving customer complaints calmly and effectively. Provide an example of a past experience where you identified the issue, communicated with the customer, and implemented a solution that satisfied both the customer and the company.

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What strategies do you use to identify sales opportunities?

Discuss how you research market trends and customer needs. Share your methods for reaching out to potential clients and nurturing leads, as well as how to leverage existing relationships for upselling.

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How do you prioritize your sales activities throughout the day?

Explain how you manage your time effectively, perhaps by using a planner or CRM tool to prioritize based on customer needs, reminders for follow-ups, and your sales targets.

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What role does teamwork play in your sales process?

Emphasize collaboration. Share an example of how you worked with colleagues to achieve sales goals, noting the value of diverse skills and insights within a team or between departments.

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Can you provide an example of a successful sales pitch you made?

Share a concise story about a sales pitch; focus on the preparation you did, how you connected with the client, and the outcome. It could involve research, addressing specific client needs, or crafting a compelling value proposition.

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How do you stay motivated during slow sales periods?

Discuss techniques you use to maintain motivation, such as setting personal goals, focusing on customer relationships, or leveraging training opportunities to improve your skills.

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What do you know about Airgas and our products?

Demonstrate your knowledge about Airgas by discussing the products offered, the company's mission, and how you can align with their goals and contribute to their success. Mention any specific insights on how certain products cater to customer needs.

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How do you adapt your sales techniques for different customers?

Talk about your flexible approach. Give examples of how you tailor your communication and sales strategies based on the customer’s industry, past interactions, or specific needs.

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Why do you want to work for Airgas as an Inside Sales Representative?

Make this answer personal by connecting your values and aspirations to those of Airgas. Discuss your enthusiasm for the company culture, commitment to customer service, and how you aim to contribute to their goals.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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