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DevOps Engineer

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Allego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams. Our technology ensures that sales teams have the skills and latest knowledge to make the most of every selling situation. With nearly 500,000 users relying on Allego’s platform to access learning, the best sales content, and peer collaboration at the moment of need, we’ve experienced triple digit growth every year. Not only are we growing quickly, but The Boston Business Journal, The Boston Globe and Inc. Magazine have all named us as a top place to work.

How you’ll make a difference:

As a DevOps engineer, you will work with other DevOps engineers and our Customer Success Team to perform client based deployments, troubleshoot cloud issues, deploy software, and maintain cloud resources. You will have the opportunity to work with senior developers, technical support engineers, and devops engineers to develop the tools and processes that keep our AWS based software stack delivering value to our clients. We script in python to extend our platform, work in AWS daily improving our infrastructure, and serve as the first line of support when problems occur. You will get experience doing a little bit of everything - programming, deployments, cloud configuration, report development, troubleshooting, and client interaction - before you get the opportunity to specialize further.

You will be integral to Allego’s success through:

Providing custom configuration of SAAS based software including implementing and troubleshooting of external software integrations and feature configurations using Python based tools, SQL, and various API interfaces
Providing ongoing AWS and application monitoring including scheduled on call support
Managing AWS production, development, and QA environments primarily in RDS and EC2 but also including various gateway, email, and monitoring services
Contributing to the development of various integrations with our software using python, SQL, and a variety of API interfaces.
Managing Linux EC2 instances including server security and software updates, scheduled jobs, and OS upgrades
Investigating support incidents that are escalated from the internal Customer Success Team. Investigation may include log analysis, data review, testing in development environments, and working directly with the external customer to understand more about the issues they have reported.

The Experience You'll Bring

Knowledge of Linux, SQL, and Python. Strong scripting skills are essential as well the ability to review, remediate, and refactor legacy code. Knowledge python development best practices would be a strong plus.
Knowledge of terraform and jenkins would be a plus
Familiarity with cloud services (AWS a strong plus)
Ability to develop documentation based on information from software developers to support operations processes in a SAAS environment
Ability to work independently as part of a team that is largely remote
Bachelor's Degree in Computer Science or a related field and 2 years experience working in a technical support, help desk, or SAAS operation environment. Candidates without a degree but additional years of experience are also encouraged to apply.

Allego offers a comprehensive and competitive benefits program that enables employees to choose the

benefits that best fit their needs and the needs of their families. Full-time new hires are eligible for most

benefits on the first day of employment. The following is a summary of the benefits offered to Allego

employees.

Health Insurance
Unlimited PTO
401K match
Wellness programs
Flexible schedule

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About DevOps Engineer, Allego

At Allego, we believe in empowering sales teams through innovative technology, and we're on the lookout for a talented DevOps Engineer to join our enthusiastic team. As a rapidly growing SaaS technology company in the metro Boston area, we serve nearly 500,000 users who rely on our platform for learning, collaboration, and access to the latest sales content. In this dynamic role, you'll work closely with our Customer Success Team and fellow DevOps engineers on exciting projects involving client-based deployments, cloud troubleshooting, and software maintenance. You'll dive into AWS daily to enhance our infrastructure, all while scripting in Python to create powerful tools that make a real impact. Your days will be filled with a diverse mix of programming, deployments, and troubleshooting, giving you the chance to explore different aspects of the role before deciding on a specialization. As a key player in Allego's success, you'll configure SaaS-based software solutions, monitor AWS applications, manage our cloud environments, and work directly with customers to resolve issues efficiently. We value strong scripting skills and a solid understanding of Linux, SQL, and Python in our ideal candidate. We're also looking for someone with a willingness to learn and adapt in our supportive remote environment, where you'll contribute greatly to our mission of enhancing learning and enablement. Join us at Allego, where you can grow your career while making a meaningful difference!

Frequently Asked Questions (FAQs) for DevOps Engineer Role at Allego

What are the key responsibilities of a DevOps Engineer at Allego?

As a DevOps Engineer at Allego, your main responsibilities will include performing client-based deployments, troubleshooting cloud issues, and maintaining our AWS infrastructure. You’ll work on custom configurations of SaaS-based software while managing various AWS environments like RDS and EC2. Additionally, you'll investigate support incidents, collaborate with developers, and utilize scripting languages like Python to enhance deployments and integrations.