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Solutions Engineer

Allium makes blockchain data accurate, simple and fast

Blockchain data is hard, messy, and chaotic

When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like “Who are the biggest Ethereum token holders over time?” requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query.

Accessing data is hard because blockchains are optimized for Writes and not Reads

Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale.

Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation

To quote Tim Roughgarden, Columbia Professor, “Blockchains are (virtual) computers, not databases.”  They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs.

Allium abstracts the complexity with a simple way to query blockchain data

Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we’ve archived across 40+ blockchains is in the petabytes and growing exponentially.

Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data

This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry’s most exciting trends:

About our customers

We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds.

Role Overview

The Solutions Engineer at Allium.so works closely with customers to ensure they get the most value from the entire Allium platform. This role is technical, customer-facing, and involves designing custom solutions to meet specific blockchain data needs.

Responsibilities

  • Engage with customers to understand their blockchain data requirements and provide expert guidance on using Allium.so's platform.

  • Design and implement tailored data analytics solutions, such as dashboards for transaction trends or custom reports for blockchain metrics.

  • Offer ongoing technical support, troubleshooting issues to ensure smooth platform usage.

  • Gather customer feedback to inform product improvements and work with product and engineering teams to prioritize new features.

  • Create and maintain documentation for customer implementations to support future operations.

Requirements

  • 2-5 years experience in a similar role.

  • A Bachelor's degree in Computer Science, Data Science, Engineering, or a related field, with a Master's degree preferred.

  • Strong proficiency in programming languages like Python, SQL, and JavaScript, and experience with data analytics tools.

  • 2-5 years of experience in data engineering, data analytics, or similar, with a track record of designing customer solutions.

  • Excellent communication and interpersonal skills, problem-solving abilities, and project management skills to handle multiple customer projects.

  • A solid understanding of blockchain technology and its data structures, with knowledge of data security and privacy best practices as a plus.

Don't take our word for it, what our customers say about us (https://www.allium.so/blog#love)

What some ~cool people have to say about us:

Ok.. now for some tough love, here are the values we strive for at Allium:

  • Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency

  • Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don’t know it, learn it. If you can’t learn it, find someone or a product that does it. If you can’t find someone, find someone who can find someone.

  • High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you’re looking for a superpower, you can’t go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life

  • Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It’s one thing to say We need to do XYZ this better & it’s another thing to build an MVP and say “This is the way we should do things”. The proof of work and momentum goes a long way.

  • Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time.

  • Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals

About the team

We invite people of all backgrounds (https://www.allium.so/about). We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic.

Administrative Benefits

Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents

Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia

All applicants have to answer this pop quiz: "What is an Allium? What is your favorite Allium?". Bonus points for the right pronunciation.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Solutions Engineer , Allium

At Allium, we believe that managing and querying blockchain data shouldn't be a Herculean task, and that’s where our Solutions Engineer role steps in! Based in the heart of blockchain innovation, as a Solutions Engineer at Allium, you'll collaborate with a variety of clients to unlock the immense value hidden within blockchain data. You’ll interact with users from financial giants to groundbreaking crypto companies, helping them design customized data solutions and analytics dashboards that make sense of their blockchain transactions. Your technical prowess in programming languages like Python and SQL will shine as you guide clients through integrating our platform, ensuring they maximize its potential. If troubleshooting is your forte, our clients will rely on your expertise to resolve issues and improve their experience. You’ll also play a pivotal role in gathering feedback to shape the future of our products, creating documentation that empowers both customers and your internal team. With a foundation of 2-5 years of experience in similar roles and a deep understanding of blockchain technologies, you’ll be a crucial force at Allium, turning chaotic data into actionable insights. This is more than just a job; it’s a chance to influence the future of blockchain data access in an engaging, supportive environment where your ideas matter. Come help us simplify the complex world of blockchain and be a part of a team that strives for excellence every day!

Frequently Asked Questions (FAQs) for Solutions Engineer Role at Allium
What are the key responsibilities of a Solutions Engineer at Allium?

The Solutions Engineer at Allium plays a vital role in guiding customers through their blockchain data journey. This position involves engaging with clients to understand their specific needs, designing tailored data analytics solutions, providing ongoing technical support, and actively gathering feedback to enhance our platform. Your contributions help ensure that customers like Visa and Stripe derive maximum value from the Allium platform.

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What qualifications are needed for the Solutions Engineer role at Allium?

To be considered for the Solutions Engineer position at Allium, candidates typically require a Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field, with a Master’s degree preferred. Additionally, having 2-5 years of experience in a similar role, alongside strong programming skills in Python, SQL, and JavaScript, will be essential for success in this position.

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How does the Allium platform support clients in using blockchain data?

The Allium platform simplifies the often-chaotic nature of blockchain data by standardizing and indexing vast amounts of information. As a Solutions Engineer, you’ll help clients navigate this platform efficiently, designing customized solutions that meet their unique requirements while ensuring smooth operations through stellar support and troubleshooting.

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What skills are important for a Solutions Engineer at Allium?

A strong Solutions Engineer at Allium should possess solid communication and interpersonal skills, enabling them to effectively interact with diverse clients. Furthermore, problem-solving abilities, project management skills, and a deep understanding of blockchain technology are critical. The role also demands proficiency in data analytics and engineering, making it essential to remain updated on data security and privacy best practices.

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What does the work environment look like for a Solutions Engineer at Allium?

At Allium, the work environment is dynamic and collaborative, shaped by a diverse team that values curiosity and a strong work ethic. Solutions Engineers engage with both customers and internal teams, contributing to product improvements and innovations, while operating with flexibility as the company hires remotely across various locations.

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Common Interview Questions for Solutions Engineer
Can you explain your experience with data analytics solutions?

When answering this question, emphasize specific projects where you’ve designed data analytics solutions. Detail the tools you used, the process you followed, and the outcomes achieved. Highlight your role in customizing dashboards or reports tailored for specific client needs.

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How do you ensure customer satisfaction in your technical support role?

Demonstrate your proactive approach in resolving customer issues by sharing examples of past interactions. Describe how you engage with clients, understand their pain points, and offer solutions that exceed their expectations.

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What programming languages are you proficient in, and how have you applied them in previous roles?

List the programming languages you excel in, such as Python, SQL, or JavaScript, and provide examples of their application in real projects. Discuss how your coding skills have enabled you to develop solutions or troubleshoot issues effectively.

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Describe a situation where you had to gather feedback to improve a product.

In your response, narrate a specific instance where you solicited feedback from clients or stakeholders. Explain how you analyzed their input, communicated it to the engineering team, and contributed to product enhancements based on that feedback.

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Tell us about your understanding of blockchain technology.

Articulate your knowledge of blockchain, including its structures, consensus mechanisms, and use cases. You can explain how this understanding enables you to assist clients better in navigating blockchain data and customizing their solutions.

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How do you approach problem-solving in your projects?

Detail your step-by-step approach to problem-solving, emphasizing critical thinking, research, and collaboration with team members. Share an experience where you successfully resolved a complex issue and the positive impact it had on the project.

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What motivates you to work in the blockchain industry?

Share your passion for blockchain technology and its potential to revolutionize various sectors. Highlight any relevant experiences, such as working on blockchain projects or attending industry conferences, that enhance your commitment to the field.

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How do you prioritize multiple customer projects effectively?

Discuss your time management strategies, such as setting milestones, using project management tools, or communicating priorities with your team. Give examples of how this approach allowed you to succeed in a fast-paced environment.

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Can you provide an example of a successful client engagement?

Use a particular client engagement as a case study. Describe your role, the challenges faced, and how you effectively met the client’s needs, fostering a successful and lasting relationship.

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What do you consider the most significant trends in blockchain data technology?

Share insights on current trends, such as data accessibility, security measures, or interoperability between different blockchain networks. Discuss how these trends influence your approach as a Solutions Engineer at Allium and how they impact clients.

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Allium's team is made up of seasoned and experienced people who make use of their varied skills to offer you products that enable our clients to build innovative attractive, safe, and problem-free balconies. Their expertise has made Allium a leade...

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DATE POSTED
March 25, 2025

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