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Direct Sales Agent Specialist (1450)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Key Responsibilities:     

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

#LI-RR1

Compensation

Base compensation offered for this role is 17.00 hourly and is based on experience and qualifications.

***Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Average salary estimate

$35360 / YEARLY (est.)
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$35360K
$35360K

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What You Should Know About Direct Sales Agent Specialist (1450), Allstate

At National General, we're excited to invite you to join us as a Direct Sales Agent Specialist in our Jackson office located at 1435 South Highland Ave Ste-A. As a part of The Allstate Corporation, we pride ourselves on our innovative practices and commitment to meeting our customers' evolving needs. In this role, you'll be the key driver behind our sales efforts—responsible for both attracting new clients and nurturing existing relationships. Whether you're selling Auto, Life, or ancillary products, building rapport with customers is paramount. Your days will be filled with engaging walk-in customers, making community connections, and initiating outreach calls to prospective clients. You’ll not only aim to meet sales targets but also create lasting community relationships through events and partnerships. With responsibilities that include handling customer payments and staying updated on company policies, you’ll be an integral part of our sales and marketing initiatives. If you're looking for a role that blends growth opportunities, community engagement, and a team-driven environment, then this is the perfect opportunity for you. At National General, we don’t just offer a job; we offer a path to success, empowerment, and making a significant difference in the lives of those we serve. Are you ready to take your sales career to the next level and join a team that is as passionate about insurance as it is about community growth? Then, let's talk!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (1450) Role at Allstate
What are the responsibilities of a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, your primary responsibilities will include driving new business sales, understanding customer needs, and building strong relationships. You will be tasked with successfully closing sales of various insurance products, retaining existing clients, and leveraging community connections to generate leads. Additionally, you will initiate outbound calls to potential customers, monitor local market competitors, and assist in planning marketing initiatives alongside Direct Sales Leadership.

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What qualifications do I need to become a Direct Sales Agent Specialist at National General?

To qualify for the Direct Sales Agent Specialist position at National General, it is preferable to have 0-2 years of sales experience, ideally in a related field. While having a Property & Casualty (P&C) license is preferred, you must attain the required licensure within 90 days of joining the company. Strong interpersonal skills, a knack for relationship building, and a good understanding of insurance products will greatly enhance your effectiveness in this role.

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How does the compensation structure work for the Direct Sales Agent Specialist position at National General?

The compensation for a Direct Sales Agent Specialist at National General includes a base hourly rate of $17.00, which is contingent upon your experience and qualifications. Beyond the base pay, there are also incentives such as commission and bonuses that can significantly enhance your total earnings. This structure reflects our commitment to recognizing hard work and incentivizing sales success within our team.

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What is the work environment like for a Direct Sales Agent Specialist at National General?

At National General, you can expect a supportive and inclusive work environment. We emphasize collaboration, community engagement, and provide our employees with the tools they need to thrive. Our culture celebrates diversity and encourages individuals to challenge the status quo, driving change within both their careers and the communities they serve. This role provides flexibility and opportunity, making it a great place to develop your skills.

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What kind of training and development opportunities are available for Direct Sales Agent Specialists at National General?

National General is committed to the ongoing training and professional development of its employees, particularly for roles like that of the Direct Sales Agent Specialist. You’ll receive initial training focusing on our products, sales strategies, and customer service excellence. Additionally, we encourage continuous learning and development through mentoring, workshops, and resources to help you meet your professional growth goals and support your career advancement.

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Common Interview Questions for Direct Sales Agent Specialist (1450)
Can you describe your previous sales experience as it relates to insurance?

When answering this question, highlight your sales history, focusing on any experience related to insurance. Discuss specific products you sold, your sales targets, and how you engaged with customers. It's also valuable to mention how you built relationships to foster client retention.

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How do you handle rejection during sales?

To address this question, emphasize your resilience and the strategies you employ to cope with rejection. Share personal experiences where you learned from rejection and turned it into an opportunity for improvement, showcasing your adaptability as a Direct Sales Agent Specialist.

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What strategies would you use to attract new customers?

Discuss various strategies such as utilizing social media marketing, community events, and referrals. Mention how building a local network can lead to prospective clients and emphasize the importance of understanding community needs to tailor your sales approach.

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How would you maintain relationships with existing clients?

Explain your approach to client relationship management, such as regular follow-ups, checking in on policy renewals, and providing exceptional customer service. Highlight the importance of trust and open communication in fostering loyalty.

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Why do you want to work for National General?

Make sure to express your admiration for National General's reputation and commitment to customer service. You can mention how their values align with your career goals and your desire to grow within a company that prioritizes community engagement and inclusivity.

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What do you know about our product offerings?

Do your homework on National General’s products, such as Auto, Life, and ancillary offerings. Highlight your understanding of how these products meet customer needs and how you can contribute to promoting them effectively as a Direct Sales Agent Specialist.

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Can you explain a time you achieved a challenging sales goal?

Share a specific situation where you set and accomplished a challenging sales goal. Emphasize the steps you took, the strategies you employed, and the ultimate outcome, demonstrating your determination and resourcefulness.

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How do you prioritize your tasks throughout the day?

Talk about your organizational skills, such as using to-do lists or setting daily priorities. Share how you balance customer appointments, sales follow-ups, and marketing tasks to ensure you meet both personal and company goals effectively.

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What techniques do you use to close a sale?

Discuss your closing techniques, including active listening, addressing objections, and creating urgency. Share an example of a successful close and how you guided the customer through the decision-making process.

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How do you stay motivated during slow sales periods?

Share your strategies for maintaining motivation during challenging times, such as setting personal goals, seeking mentorship, or reflecting on past successes. Demonstrate your resilience and long-term focus as a Direct Sales Agent Specialist.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Become a pivotal part of the Business Development team at American Express, driving growth and customer success in a hybrid work environment.

We are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life's uncertainties and prepare them for the future.

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DATE POSTED
March 30, 2025

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