Activities & Event Staff

As an Activities & Event Staff member at Stratton Mountain, you'll be involved in the setup and breakdown of events, managing equipment like movie screens and sound systems, and providing security assistance during events. Additionally, you'll operate the indoor/outdoor climbing wall, ensuring guest safety and offering support as needed.

To apply for the Activities & Event Staff role at Stratton, you should be actively pursuing a high school diploma or equivalent. While previous experience in event work or guest services is advantageous, it's not a requirement. A passion for engaging with guests and a self-motivated attitude are key attributes we're looking for.

Working as an Activities & Event Staff at Stratton Mountain comes with several fantastic perks, including free lift access to Alterra resorts, discounted season passes, and options for golf and fitness memberships. Additionally, team members can enjoy retail and food discounts, onsite medical services, and a competitive 401(k) plan.

The Activities & Event Staff at Stratton Mountain are expected to work evenings, weekends, and holidays, as these are peak times for events and activities. Flexibility is key, and you'll find that the schedule complements the lively summer season at the resort.

Prior experience is not strictly required for the Activities & Event Staff role at Stratton Mountain, although having a background in event work or guest services can be beneficial. We're looking for motivated team players who are eager to learn and provide great service!

When discussing experience related to the Activities & Event Staff position, highlight any previous roles that involved event organization, customer service, or teamwork. Focus on specific tasks that align with the job description, such as setup, guest interactions, or problem-solving in high-paced environments.

In answering how you handle stressful situations, share an example where you successfully managed a challenging event scenario. Focus on your ability to stay calm, prioritize tasks, and maintain clear communication with team members to ensure everything runs smoothly.

Express your enthusiasm for creating memorable experiences for guests. Talk about the excitement of live events, collaborating with a team, and meeting new people. This role allows for creativity and engagement, which is a significant perk that many enjoy.

Provide a specific instance where you exceeded a guest's expectations, whether by providing exceptional service or resolving a problem. Emphasize the importance of guest satisfaction and how it reflects positively on the team and organization.

When discussing safety procedures for operating the climbing wall, mention your ability to follow training protocols closely, conduct safety briefings for guests, and maintain equipment. Stress your commitment to guest safety and how you would effectively communicate safety guidelines.

Highlight skills such as communication, teamwork, adaptability, and customer service. Offer examples of how these skills have proven valuable in past roles and how they will contribute positively to the Activities & Event Staff position.

Explain how you assess the tasks at hand, prioritizing based on urgency and importance. Stress your organizational skills and your ability to delegate when necessary, ensuring all aspects of an event run seamlessly while maintaining a positive environment.

Discuss various elements like planning, teamwork, active guest engagement, and attention to detail. Mention your passion for ensuring an excellent guest experience, as this is essential for any successful event.

Share strategies you would use to encourage guest participation, such as positive reinforcement, demonstrating activities, and creating an inclusive atmosphere. Highlight your communication skills that help build trust with guests.

Convey your motivation for working in this position through your passion for creating unforgettable experiences and working in a lively environment. Discuss how being part of a community and building lasting memories for guests energizes you.