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Executive / Administrative Assistant

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

General Counsel’s Organization:

As a member of the General Counsel’s Organization (GCO), this Executive Assistant will provide administrative support to one Vice President - Managing Counsel and three other Vice Presidents on the U.S. Consumer Services Legal Team. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and strong proficiency in workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Role & Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with legal and business executives, associates and other contacts at all levels of the organization
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint 

Minimum qualifications:

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred qualifications:

  • Bachelor’s degree is a plus
  • Experience providing support to legal function is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
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max
$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive / Administrative Assistant, American Express

Join American Express as an Executive/Administrative Assistant and be a part of a dynamic team in New York, New York, where your contributions make a real impact! In this pivotal role within the General Counsel’s Organization, you’ll provide essential administrative support to a Vice President - Managing Counsel and three other Vice Presidents on the U.S. Consumer Services Legal Team. We’re looking for someone with an eye for detail and a can-do attitude, ready to tackle a variety of tasks that keep our operations running smoothly. You'll coordinate complex schedules, liaise with executives across the organization, and manage travel arrangements with ease. Your proficiency in MS Word, Excel, and Outlook will play a critical role in helping our team thrive. Not only will you get to dive deep into engaging projects, but you'll also be embraced by the welcoming culture at American Express, where your professional growth is supported through diverse training opportunities. With a flexible work model, you will have the ideal balance for both personal and professional growth. Embrace this exciting opportunity to grow with us and make your mark as we lead the way together!

Frequently Asked Questions (FAQs) for Executive / Administrative Assistant Role at American Express
What are the main responsibilities of an Executive/Administrative Assistant at American Express?

As an Executive/Administrative Assistant at American Express, your primary responsibilities will include coordinating meetings, managing complex calendars, and supporting the onboarding of new hires. You'll also interface regularly with legal and business executives, handle expense reporting, and manage travel arrangements. Your ability to remain organized while navigating a dynamic environment will be key to your success in this role.

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What qualifications do I need to become an Executive/Administrative Assistant at American Express?

To qualify for the Executive/Administrative Assistant position at American Express, you should have at least 2 years of experience in a similar role, with a solid understanding of office management technologies. Proficiency in MS Word, PowerPoint, Excel, and Outlook is essential. Additionally, strong communication skills, attention to detail, and the ability to manage multiple tasks effectively are critical for success in this position.

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What skills are essential for an Executive/Administrative Assistant at American Express?

Essential skills for the Executive/Administrative Assistant role at American Express include exceptional organizational and interpersonal abilities, excellent verbal and written communication skills, and proficiency in workplace technology. A proactive, resourceful mindset will further enhance your effectiveness as you support busy executives and collaborate across various teams within the organization.

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What is the work environment like for an Executive/Administrative Assistant at American Express?

The work environment for an Executive/Administrative Assistant at American Express is fast-paced and highly collaborative. You'll work closely with a variety of departments and levels of executives, contributing to projects that require flexibility and adaptability. American Express fosters a culture of support and inclusivity, ensuring you feel valued and recognized for your contributions.

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What growth opportunities are available for Executive/Administrative Assistants at American Express?

As an Executive/Administrative Assistant at American Express, you'll have access to a variety of career development and training opportunities. This role provides valuable insight into the legal and compliance aspects of a major financial institution, which can open doors for further advancement within the company. Engage in networking opportunities with peers, and take advantage of training resources to enhance your skills and propel your career forward.

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Common Interview Questions for Executive / Administrative Assistant
How do you prioritize tasks as an Executive/Administrative Assistant?

When prioritizing tasks as an Executive/Administrative Assistant, it's vital to assess deadlines and the importance of each task. Organizing tasks by urgency allows you to manage time effectively. Communicating with the executives you support can also help clarify priorities, ensuring you align your efforts with organizational goals.

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Can you describe your experience with managing complex calendars?

Managing complex calendars requires great attention to detail and foresight. In previous roles, I've utilized scheduling tools to ensure accurate planning and avoid conflicts. I believe in blocking out times for crucial tasks and appointments strategically, allowing for smooth operations throughout the week.

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How do you handle difficult situations with team members or executives?

In difficult situations, I always aim to communicate openly and respectfully. Listening to the concerns of the individual and approaching the issue with empathy is crucial. I believe collaborating to find a solution, rather than escalating tensions, can lead to a positive outcome and strengthen working relationships.

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What software tools are you proficient in that relate to this role?

I'm proficient in a range of software tools that are critical for this role, including MS Word, Excel, PowerPoint, and Outlook. Additionally, I'm comfortable navigating collaborative tools like Webex and project management software, which help streamline communication and task management.

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How do you maintain confidentiality when handling sensitive information?

Maintaining confidentiality is paramount in the role of an Executive/Administrative Assistant. I ensure that any sensitive information I handle is kept secure, discussing specific matters in private settings and adhering strictly to company policies. My commitment to discretion assures executives that their information is in safe hands.

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Describe a time when you had to manage multiple competing priorities.

In my previous role, I often faced multiple competing priorities. I developed a system to prioritize tasks based on deadlines and importance. For example, during a particularly busy week, I managed to successfully coordinate an important meeting while also preparing materials for another department that was due the same day. Clear communication and organization were crucial.

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How do you ensure accurate expense reporting?

To ensure accurate expense reporting, I implement a checklist to track receipts and categorize expenses correctly. I double-check each entry against the receipts before submission. Regularly reviewing policies around expense reporting also helps me maintain compliance and accuracy in the process.

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What is your approach to onboarding new hires as an Executive/Administrative Assistant?

My approach to onboarding new hires includes creating a structured plan that introduces them to key team members and resources. I believe in fostering a welcoming environment by providing them with informative materials and welcoming them to team meetings, ensuring they feel supported and oriented from day one.

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How do you support executives in preparing for meetings?

I support executives in preparing for meetings by gathering necessary documents, creating agendas, and ensuring they are informed of any relevant background information. I make sure that all logistical details, such as room bookings and technology setups, are arranged in advance, allowing them to focus on the content of the meeting.

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Why do you want to work as an Executive/Administrative Assistant at American Express?

I want to work as an Executive/Administrative Assistant at American Express because I admire its commitment to employee growth and development, as well as its emphasis on inclusivity and support. I believe that my skills and my proactive approach would contribute positively to the General Counsel's Organization and help drive its mission forward.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2307 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 4, 2025

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