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Senior Agile Champion - job 6 of 8

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

As an Agile Champion, you will serve as a facilitator for the Content Product Team, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users.  An Agile Champion works with the Product Owner and Engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.  Responsibilities include:

  • Facilitating Agile events that help the Engineering team deliver value incrementally and iteratively
  • Supporting the Program Increment (PI) execution through facilitating team level events and partners with the RTE
  • Supporting he team in achieving the PI objectives
  • Supporting Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories
  • Supporting coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE))
  • Supporting, monitoring, and providing visibility around gaps, impediments, risks, and dependencies
  • Fostering practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances
  • Managing and organizing delivery effectiveness metrics to track progress and improvement over time.

Minimum Qualifications

  • Bachelor’s degree in technology related discipline or equivalent experience preferred
  • 3-5 years of experience with Software as a Service applications, preferably M365
  • Experience participating in Agile, Scrum, or other rapid application development teams is preferred

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$110000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Agile Champion, American Express

Are you ready to become a Senior Agile Champion with American Express in Phoenix, Arizona? Here, you’ll be at the heart of a collaborative team that values agility, innovation, and continuous improvement. As a Senior Agile Champion, you'll play a pivotal role in guiding the Content Product Team by advocating Agile practices, facilitating key events, and ensuring that the team delivers outstanding value to our customers in incremental sprints. Your expertise will help in refining our processes, supporting the Product Owner in crafting user stories, and addressing any impediments that may slow us down. With access to cutting-edge technologies and a supportive environment, you will have the autonomy to make impactful decisions regarding technical approaches. Plus, you’ll have the backing of a company that prioritizes your professional growth and well-being. Join Team Amex, where you can engage with talented engineers while embracing a culture that encourages innovation and inclusivity. With our commitment to the highest technical standards, you’ll not only help elevate our organization's performance but also find fulfillment in contributing to a purpose-driven mission. Take this incredible opportunity to shape the future of technology and deliver exceptional customer experiences. Together, let’s lead the way in achieving unprecedented success!

Frequently Asked Questions (FAQs) for Senior Agile Champion Role at American Express
What qualifications are needed to apply for the Senior Agile Champion position at American Express?

To become a Senior Agile Champion at American Express, candidates should ideally have a Bachelor’s degree in a technology-related discipline or equivalent experience. Having 3-5 years of experience with Software as a Service (SaaS) applications, particularly with M365, is crucial. Additionally, familiarity with Agile methodologies, Scrum practices, and rapid application development will enhance your candidacy.

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What is the main responsibility of a Senior Agile Champion at American Express?

The main responsibility of a Senior Agile Champion at American Express is to facilitate Agile practices that support the incremental delivery of prioritized work to end-users. This includes organizing Agile events, collaborating closely with the Product Owner and Engineering teams, and addressing barriers to enhance team performance and efficiency.

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How does being a Senior Agile Champion contribute to team effectiveness at American Express?

As a Senior Agile Champion, your contributions directly enhance team effectiveness by fostering a culture of continuous improvement. You will support the team in achieving Program Increment objectives, facilitate cross-team coordination, and track delivery metrics to ensure clarity and transparency in all Agile processes.

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What professional development opportunities does American Express offer for Senior Agile Champions?

At American Express, Senior Agile Champions are encouraged to keep their skills fresh with dedicated time for professional development. This includes access to training and career development opportunities, which helps ensure you are always learning and growing in your role while preparing for future challenges.

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What is the expected salary range for the Senior Agile Champion role at American Express?

The expected salary range for the Senior Agile Champion position at American Express is between $110,000 and $190,000 annually, in addition to bonuses and an extensive benefits package. Actual compensation may vary based on location, experience, and other relevant factors.

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Common Interview Questions for Senior Agile Champion
Can you explain your experience with Agile methodologies as a Senior Agile Champion?

Certainly! When discussing your experience, focus on specific Agile frameworks you've worked with, such as Scrum or Kanban. Highlight how you've facilitated Agile ceremonies, supported teams, and removed impediments. Provide examples of how your contributions led to improved team performance or project outcomes, showcasing your impact as an Agile Champion.

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How do you support a Product Owner in refining the backlog?

In your response, outline your approach to collaborating with the Product Owner to ensure the backlog is well-organized. Discuss how you help define 'ready' and 'done' criteria for user stories, and how you encourage active stakeholder engagement during backlog refinement sessions for clarity on priorities and deliverables.

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Describe a time when you removed an impediment for your team.

Share a specific situation where you identified a barrier that was blocking team progress, detailing how you worked to resolve it. Emphasize your problem-solving skills and how removing this impediment helped improve team throughput, maintain momentum, and uphold Agile principles.

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What techniques do you use to track team performance and delivery effectiveness?

Discuss various metrics you find useful, such as velocity charts, burndown charts, or other key performance indicators. Explain how you regularly analyze this data with the team to reflect on performance and identify areas for improvement, thereby fostering a culture of accountability and transparency.

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How do you handle conflicts within an Agile team?

Addressing conflicts requires strong facilitation skills. Discuss how you would create a safe space for open dialogue, encourage team members to share their perspectives, and guide the conversation towards finding a resolution. Highlight the importance of revisiting team values and principles to realign everyone's focus.

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What steps do you take to ensure that changes in a project are managed effectively?

Talk about implementing a change management process that includes thorough communication with stakeholders, assessing the impact of changes on project timelines, and updating the backlog accordingly. Emphasize your role in facilitating discussions to ensure alignment before implementing changes.

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How do you promote a culture of continuous improvement within your team?

Share how you facilitate retrospectives and encourage candid feedback. Discuss how you empower team members to contribute ideas for improvement and foster an environment where experimenting and learning from failures is encouraged, resulting in elevated team performance over time.

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What tools do you prefer for Agile project management?

Mention popular Agile tools you have experience with, such as JIRA, Trello, or VersionOne. Explain how you use these tools to manage user stories, track progress, and facilitate team communication. Highlight any unique features of the tools that help you and your team stay organized and collaborative.

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How do you ensure alignment across multiple teams in a Release Train?

Describe your approach to staying connected with other Agile teams in a Release Train, emphasizing regular communication and updates. Discuss facilitating coordination meetings or workshops to ensure everyone is aligned on objectives, dependencies, and bottlenecks, ultimately leading to improved collaboration.

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Why do you think Agile principles are important in software development?

Outline your belief in the values of Agile, such as customer collaboration, adaptability, and delivering working software. Highlight how these principles lead to better customer satisfaction, higher-quality products, and a more engaged team, making Agile a critical methodology in today’s fast-paced development environments.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2270 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 13, 2025

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