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Software Engineer - Global Loyalty and Benefits - job 2 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

Key Responsibilities:

Global Loyalty & Benefits is in the middle of an exciting transformation journey, and we need talented engineers who are willing to learn, collaborate, innovate, and adapt to emerging trends and customer demands.  Our Loyalty platforms enable many of Amex’s most critical customer differentiators including the flagship Membership Rewards program, and we are constantly seeking new ways to offer value to our customers and drive growth for the company.

We are looking for an innovative, experienced, and talented senior software engineer to join our API domain team. You will work closely with our product and development teams to develop new system capabilities at scale and optimize existing capabilities.

As part of the API team, you will be responsible for building and maintaining highly available and high-performance rest APIs. You will also be responsible for the core components that make up our modern microservice platform, driving performance and resiliency, as we scale to take over our classic applications. 

 Minimum Qualifications:

  • 4 - 8 years of experience in a Java 8 or later, Spring boot, Hibernate, SOAP Web services, Apache Camel
  • Experience in application design, software development, and testing, in an Agile environment.
  • Experience with relational and NoSQL databases
  • Experience designing and developing REST APIs for high volume clients.
  • Experience with continuous integration tools & container orchestration technologies (e.g. Docker and Kubernetes)
  • Experience with version control systems like Git
  • Experience working with asynchronous messaging systems like Kafka
  • Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.), a plus.
  • Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field

Preferred Additional:

  • Experience working on In-Memory computing technologies, GoLang
  • Knowledge of financial industry
  • Experience with open-source frameworks is a plus – especially maintaining or contributing to open-source projects!
  • Ability to effectively communicate with internal and external business partners.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
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$85000K
$150000K

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What You Should Know About Software Engineer - Global Loyalty and Benefits, American Express

Join American Express as a Software Engineer on our Global Loyalty and Benefits team! In this exciting role, you’ll have the opportunity to be part of a dynamic and diverse tech community in Phoenix, Arizona. Whether you're architecting advanced solutions or coding high-performance APIs, your skills will be vital in enhancing customer experiences through contemporary technology and innovation. Here, you’ll collaborate with a passionate group of engineers, take ownership of your projects, and help drive the modernization of our Loyalty platforms, such as the popular Membership Rewards program. You're expected to experiment with new technologies, build scalable systems, and contribute your ideas in an open and supportive atmosphere. We highly value continuous learning, so you’ll have dedicated time to improve your skills and explore new technologies. At American Express, we don’t just offer a job; we provide a career filled with learning and growth opportunities, celebrating every team member’s contributions. Plus, with competitive salaries, comprehensive benefits, and a range of flexible work options, you’re empowered to thrive both personally and professionally. If you’re ready to innovate and back our mission of delivering exceptional customer experiences, come join Team Amex and lead the way together!

Frequently Asked Questions (FAQs) for Software Engineer - Global Loyalty and Benefits Role at American Express
What are the key responsibilities of a Software Engineer in Global Loyalty and Benefits at American Express?

As a Software Engineer in Global Loyalty and Benefits at American Express, you will play a critical role by building and maintaining high-performance REST APIs. You’ll collaborate closely with product and development teams to develop new capabilities while optimizing existing ones, ensuring that our Loyalty platforms remain competitive and engaging for our customers. This may also include contributing to the modernization of our microservice platform and driving performance and resiliency in our systems.

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What qualifications are needed for the Software Engineer position at American Express?

To be considered for the Software Engineer role at American Express, candidates should possess 4-8 years of experience with technologies such as Java 8+, Spring Boot, and Hibernate. Familiarity with designing and developing REST APIs for high-volume clients as well as experience with both relational and NoSQL databases is essential. Additionally, candidates should have knowledge of Agile development, and experience with tools like Docker, Kubernetes, and Git is highly desirable.

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What programming languages and technologies should a Software Engineer at American Express be familiar with?

A Software Engineer at American Express should be well-versed in Java (version 8 or later), Spring Boot, and Hibernate. It’s also beneficial to have experience with SOAP web services, Apache Camel, relational and NoSQL databases, as well as container orchestration technologies such as Docker and Kubernetes. Understanding asynchronous messaging systems like Kafka and proficiency with Atlassian tools could give candidates an edge in this position.

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What is the work culture like for a Software Engineer at American Express?

At American Express, the work culture for a Software Engineer emphasizes collaboration, innovation, and inclusivity. You will be part of a diverse team where your input is valued, and you are encouraged to make decisions on the technologies that solve complex problems. The environment is designed to foster professional development and personal growth, ensuring that all team members feel included and engaged in their work.

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What kind of benefits does American Express provide for Software Engineers?

American Express offers a competitive range of benefits for Software Engineers, including competitive salaries with bonus incentives, a 6% company match on retirement savings, comprehensive medical, dental, and vision insurance, and a flexible working model. They also provide access to financial coaching, generous parental leave policies, career development opportunities, and wellness programs that support both physical and mental well-being.

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Common Interview Questions for Software Engineer - Global Loyalty and Benefits
Can you describe your experience with building REST APIs and how it relates to the role of Software Engineer at American Express?

When answering this question, highlight specific projects where you developed REST APIs, detailing the technologies used and any challenges faced. Emphasize how you ensured the APIs were high-performing and reliable, and align your experience with American Express’s commitment to delivering an exceptional customer experience through technological innovation.

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What is your approach to working in an Agile development environment?

Discuss your familiarity with Agile methodologies and how you engage with daily stand-ups, sprints, and retrospectives. Share examples of how Agile practices helped your team deliver quality software rapidly and effectively. Demonstrating an understanding of iterative development and customer feedback is crucial for American Express’s Software Engineer role.

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How do you ensure the performance and scalability of the applications you develop?

Share your experience utilizing performance monitoring tools, load testing, and optimization techniques. Highlight your approach to designing scalable architectures, perhaps mentioning microservices if applicable. Emphasize your commitment to quality code and robust systems that can handle high user volumes, aligning with the responsibilities of a Software Engineer at American Express.

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Can you explain your experience with container orchestration technologies like Docker or Kubernetes?

Detail your experience with Docker or Kubernetes, including how you’ve deployed applications and managed containerized environments. Discuss any challenges you faced and how you overcame them. Relating your experience to American Express’s modern technology stack will clearly demonstrate your fit for the Software Engineer position.

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How would you approach debugging a complex issue in a microservices architecture?

Walk the interviewer through your systematic approach to identifying and isolating issues in a microservices environment. Mention tools and methodologies you use for monitoring and logging, and how you collaborate with cross-functional teams to diagnose and resolve issues effectively. This shows you’re prepared for the complexities of the API domain team at American Express.

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What role do you see continuous integration playing in the software development lifecycle?

Discuss how continuous integration helps improve software quality and speed by enabling early bug detection and facilitating more frequent releases. You might also touch on your experience with CI tools and how they’ve helped your previous teams be more productive, aligning with American Express’s focus on innovative engineering practices.

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How do you stay updated with the latest trends in software development?

Share resources you follow, communities you’re part of, or conferences you attend. Highlighting your commitment to continuous learning and adaptation shows you value innovation and evolution—a key requirement for the Software Engineer role at American Express.

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Describe a situation where you had to work closely with product teams to deliver a software feature.

Use the STAR method (Situation, Task, Action, Result) to outline your experience working with product teams. Discuss your effective communication strategies and how collaboration contributed to the successful delivery of software features, directly linking this to the collaborative environment at American Express.

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What strategies do you use to communicate technical concepts to non-technical stakeholders?

Explain how you tailor your communication style based on your audience, using analogies or simplified language to make complex concepts understandable. Providing examples of successful collaborations with non-technical teams gives insight into your interpersonal skills, which are necessary for the Software Engineer role at American Express.

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Can you tell me about a project where you utilized open-source frameworks?

Discuss your experience with specific open-source frameworks you've contributed to or utilized in your projects. Highlight the impact this had on your team's success and how it relates to American Express’s values of innovation and community sharing. Expressing your openness to contributing to the open-source community can resonate with the firm's collaborative culture.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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