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Team Leader-Compliance; Anti-Money Laundering - job 2 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

Requirements

An Investigations Team Leader in the FIU will pair excellent leadership and partnership skills with an analytical mindset to be a vital member of the Investigations team. The Investigations Team Leader will ensure the execution of inventory strategies, provide support for key projects and initiatives, and play a critical role in the development of analysts and assistants within the FIU. The successful candidate will be responsible for conducting complex investigations, ensuring alignment, and driving change in the investigative process. The Investigations Team Leader may also take on additional responsibilities with other teams within the FIU, including but not limited to leading teams of Financial Crimes Assistants, facilitating team and/or Suite meetings, managing projects, and assisting with hiring, training, and inventory management.

Qualifications

  • Ideal candidates will exhibit investigative, research intensive, and/or writing skills, while meeting the following qualifications:
  • A minimum of two years’ experience in one or more of the following areas is preferred:  BSA-AML compliance, law enforcement, general compliance, audit, or complex investigations.
  • Proven ability to handle complex work assignments and manage competing priorities in a deadline-driven environment.
  • Outstanding written and oral communication skills, including the ability to communicate clearly, concisely, and effectively to a wide spectrum of audiences.
  • Excellent judgment and analytical skills, including the ability to proactively identify and resolve issues.
  • Ability to effectively evaluate analyst performance and identify trends in the investigative process.
  • Demonstrated expertise of FIU investigations and processes.
  • Demonstrated leadership and the ability to motivate others; and
  • Experience and proficiency in providing feedback to peers, including as a level two reviewer.

Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

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$55000K
$110000K

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What You Should Know About Team Leader-Compliance; Anti-Money Laundering, American Express

Join Team Amex as a Team Leader-Compliance specializing in Anti-Money Laundering (AML) in beautiful Sandy, Utah! At American Express, we believe in empowering individuals and businesses to thrive, and we take pride in fostering a diverse and supportive environment. As a Team Leader in our Global Financial Crimes Surveillance Unit, you'll be at the forefront of our mission to prevent financial crimes and protect our customers. This is an exciting opportunity to lead a dedicated team, where you'll guide analysts in conducting complex investigations and ensure the execution of inventory strategies. You’ll also collaborate with our cross-functional partners to develop automated transaction monitoring rules essential for identifying suspicious activity. With your leadership skills and analytical mindset, you’ll not only direct investigations but also mentor your team, facilitating their professional growth. Your role will center around driving meaningful change within our investigative processes, evaluating performance, and maintaining compliance with important regulations. This position offers a competitive salary range of $55,000 to $110,000 annually, alongside fabulous benefits to support your well-being, including flexible work arrangements and career development opportunities. If you're driven by integrity and aspire to make a tangible impact in the financial industry, Team Amex is where you belong. Let’s lead the way together and create an exceptional customer experience!

Frequently Asked Questions (FAQs) for Team Leader-Compliance; Anti-Money Laundering Role at American Express
What are the responsibilities of a Team Leader-Compliance at American Express?

As a Team Leader-Compliance at American Express, your primary responsibilities will include leading investigations into financial crimes, mentoring your team of analysts, managing complex inquiries, and developing strategies to prevent illicit activities. You’ll work in collaboration with other units to establish effective communication during investigations and ensure compliance with laws like the Bank Secrecy Act. The role also involves automating processes to enhance efficiency and conducting performance evaluations to ensure the team operates optimally.

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What qualifications do I need to apply for the Team Leader-Compliance position at American Express?

To apply for the Team Leader-Compliance position at American Express, candidates should have a minimum of two years of relevant experience in BSA-AML compliance, law enforcement, or complex investigations. Strong analytical, leadership, and communication skills are essential, along with the ability to handle multiple priorities effectively. Experience in evaluating investigative processes and providing constructive feedback to team members is also desirable, ensuring you can contribute positively to our dynamic compliance environment.

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How does American Express support professional growth for a Team Leader-Compliance?

American Express places a high value on employee development, especially for roles like Team Leader-Compliance. When you join us, you can expect access to comprehensive training programs and career development opportunities tailored to enhance your expertise in financial crimes compliance. You will also have the chance to learn from industry leaders and take part in initiatives that allow you to path your unique professional journey while supporting your team’s growth as well.

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What benefits does American Express offer to Team Leader-Compliance employees?

American Express offers an impressive range of benefits for Team Leader-Compliance employees, including competitive base salaries, bonus incentives, and a 6% company match on retirement savings. You will also enjoy flexible work arrangements, comprehensive medical and dental benefits, 20+ weeks of paid parental leave, and access to wellness centers. To support your holistic well-being, American Express provides free financial coaching and counseling support, among other valuable resources.

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What is the salary range for the Team Leader-Compliance position at American Express?

The salary range for the Team Leader-Compliance position at American Express is between $55,000.00 and $110,000.00 annually, depending on factors such as experience and location. In addition to the base salary, you will be eligible for bonus incentives, making this position a competitive opportunity in the field of financial crime compliance.

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Common Interview Questions for Team Leader-Compliance; Anti-Money Laundering
How would you handle a complex investigation as a Team Leader-Compliance at American Express?

In handling a complex investigation, my approach would involve assembling a dedicated team, outlining the investigation strategy, and ensuring thorough communication among all stakeholders. I would leverage data analytics to identify patterns, direct the analysts in focused tasks, and regularly assess the progress of the investigation, adapting the strategy as needed to remain efficient and credible.

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Can you describe your experience with BSA-AML compliance?

Certainly! My experience with BSA-AML compliance involves a thorough understanding of regulatory requirements and actively managing compliance programs. I have conducted numerous complex investigations, developed compliance policies, and worked closely with law enforcement to detect and report suspicious activities accurately, all while ensuring adherence to applicable regulations.

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What leadership qualities do you possess that would benefit your team as a Team Leader-Compliance?

I possess strong communication and motivational skills, allowing me to lead by example and inspire my team. My ability to provide constructive feedback and foster a collaborative environment ensures that analysts feel valued and supported in their roles, which in turn drives better performance and morale within the compliance team.

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In your opinion, what is the most critical aspect of the investigation process?

The most critical aspect of the investigation process is maintaining a structured approach throughout the inquiry. This includes developing clear objectives, utilizing robust analytical tools to assess data, and ensuring compliance with regulations at every step. This structured methodology guarantees that we can analyze findings appropriately and present our results effectively to stakeholders or regulatory bodies.

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How do you prioritize tasks in a deadline-driven environment?

In a deadline-driven environment, I prioritize tasks by assessing their urgency and importance. I create a task list, breaking down complex assignments into manageable steps and establishing timelines. This ensures I focus on significant tasks first while keeping the team aligned and motivated to meet our deadlines without sacrificing quality.

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What strategies do you use for team performance evaluation?

To evaluate team performance, I utilize a combination of regular feedback sessions, peer reviews, and analysis of performance metrics related to our investigations. I encourage open dialogue with team members about their challenges and successes, fostering an inclusive atmosphere where everyone feels empowered to contribute to our collective performance improvements.

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How familiar are you with regulatory laws relevant to financial crimes?

I have a comprehensive understanding of regulatory laws such as the Bank Secrecy Act and the USA PATRIOT Act. I stay updated with any changes in legislation to ensure compliance procedures are effectively implemented and communicated within the team. This knowledge helps my team navigate potential compliance hurdles and fulfill our responsibilities accurately.

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Describe a situation where you had to lead a team through a challenging investigation.

In a previous role, I led a team through a challenging investigation of suspicious transactions linked to potential fraud. By developing a clear plan, collaborating with different units, and facilitating open lines of communication, we successfully gathered data and delivered findings that resulted in actionable intelligence for law enforcement, showcasing the importance of teamwork and coordinated efforts.

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What motivates you in the role of Team Leader-Compliance?

I am motivated by the possibility of making a positive impact through our compliance efforts. Knowing that our work as a Team Leader-Compliance contributes to the overall safety and integrity of financial transactions inspires me every day. I take pride in guiding my team to achieve their potential while ensuring we uphold the highest standards of compliance.

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How do you stay updated with trends in financial crime threats?

I stay updated with trends in financial crime threats by actively engaging with professional networks, attending industry forums, and consuming publications related to fintech and compliance. I also participate in relevant training programs, allowing me to integrate new knowledge and techniques into our compliance strategies effectively.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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