Sales Director

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.

Why This Role Is Important to Arcadia

Reporting to the VP, Growth, the Sales Director is charged with generating new business opportunities for Arcadia. The Sales Director is responsible for identifying, engaging, and closing new accounts in the Healthcare market, which Arcadia defines as including Provider Groups, Health Systems, IDNs, Clinically Integrated Networks, and Accountable Care Organizations on the Provider side and  Commercial  and Public Payors on a regional and national scale on the Payor side.

What Success Looks Like

In 3 months

- Learn all about Arcadia and what makes us special

- Our sales and contracting process

- Features and functions of our solution

- Bond with your teammates and stakeholders

- Play a key role in conferences

In 6 months

- You will have established a solid relationship of trust and collaboration with your Sales Directors

- You will be leading the contracting phase with prospective clients

- Close your first deal

- You will be very conversant in our solution and be able to run your own presentations

In 12 months

- Full mastery of our solution

- Will have closed multiple deals

- Add to your team of Sales Directors

• BUSINESS DEVELOPMENT:
• Payor – generating new business opportunities by identifying, engaging, and closing new accounts in the Payor Healthcare Market (Commercial and Public Payors) with national  and regional reach.
• Provider - generating new business opportunities by identifying, engaging, and closing new accounts in the Provider Groups, Health Systems, IDN’s and Clinically Integrated Networks.
• Conduct research to expand prospect list using Definitive, LinkedIn Sales Navigator, and other methods
• Identify and develop leads and opportunities from multiple sources including prospect lists, discovery, and individual research
• Build and cultivate prospect relationships by initiating communications and conducting follow-up qualification to move opportunities into the sales funnel
• Perform thorough needs assessment and identify prospects pain points to determine how Arcadia’s solutions address those needs
• Own and drive contract creation, legal review, and signature process with internal operations and key client executives
• Identify and assist in resolving challenges that could prevent account retention, expansion, and referrals
• Build relationships with C-level and purchasing executives at key prospects in support of sales and growth activities

• INTERNAL OPERATIONS:
• Collaborate effectively with internal stakeholders from Product Management, Sales Operations, Operations and Finance throughout the course of each deal.   
• Ensure all accounts you are working on have documented pursuit plans and participate in regular account review meetings with the VP of Sales and line-of-business (LOB) leaders. 
• Provide accurate financial projections to executive leadership for opportunities in your pipeline. 
• Manage and maintain an accurate sales funnel in the system-of-record for Arcadia (Salesforce.com) 

• Bachelor’s degree in business, healthcare administration, engineering, or a related discipline
• A minimum of 7 years’ experience with a demonstrated track record of accomplishments in payor/health sales and business expansion
• Within the Payor space, have a broad network of relationships with Commercial, Regional, Health Plans and well known in the payor community. Experience consistently securing multi-year, multi-million-dollar contracts with Payor organizations
• Excellent presentation, written and verbal communication skills
• Must be able to build and maintain strong relationships with C-level information technology executives, physicians, executives, leaders and staff at health plans, health systems, and healthcare provider groups
• Proven results running long sales cycles (9-15 months) in enterprise settings  
• Excellent communicator with the ability to persuasively articulate competitive advantages of Arcadia’s research data solutions
• Strong knowledge base and stays abreast of major healthcare issues and trends in data analytics and value-based care  
• Must be able to work within Arcadia’s sales process to manage a pipeline of qualified sales opportunities across an assigned market and accurately project total contract value, revenue spread, and close dates for those opportunities 
• This position requires frequent travel to customers and prospects in an assigned market

• An opportunity to help our health care crisis by assisting with the adoption of value-based care
• The ability to compete with a top KLAS rated solution set
• High visibility and impact role supporting Arcadia’s rapid growth
• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Be a member of the Arcadian and Barkadian Community

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.