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248- Sales Associate - Store image - Rise Careers
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248- Sales Associate - Store

I. Position SummaryPosition Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.II. Major Responsibilities and/or Essential Functions*Driving Sales• Drive sales to achieve and exceed personal and store goals.• Ensure all funds and merchandise are handled according to Company policy and procedure.• Assist with scheduling a minimum of 1 grass-root event per quarter.• Effectively manage merchandise.• Assist with driving Marketing initiativesCustomer Experience• Provide an exceptional customer service experience to all customers.• Serve as product knowledge expert to educate customers.• Successfully model the Company values.• Serve as a role model to all Associates for exceptional customer service through customer experience.• Drive PLCC to enhance brand loyalty.Operations• Assist in merchandising, display maintenance, and visual changes to enhance the Brand• Assist in replenishing floor stock• Ensure the neatness, maintenance and cleanliness of the store• Communicate with Store Manager and Full Time Assistant Manager on areas of importance.• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.• Effectively manage time for self.III. Knowledge, Skills, & Experience • High school diploma or equivalent.• 6– 12 months prior retail experience.• Excellent communication skills, both written and verbal.• Strong interpersonal skills.• Ability to apply retail math principles.• Excellent computer skills and ability to use a POS system.• High level of initiative and accountability.• Proven ability to be flexible and adapt to the needs of the business. • Detail oriented; consistently meets deadlines.• Essential Work Requirements:This position requires the ability to:• Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently.• Stand for periods of 8 – 10 hours a day.• Use ladders or other equipment, for the purpose of store and merchandising maintenance.• Work a flexible schedule to include some holidays, most weekends and/or late evenings.• Minimal travel may be required, e.g. district meetings, banking duties.IV. Interaction; (peer, supervisor, direct reports)• Daily interaction across all divisions/levels.V. Organization Chart (reports to)• SMVI. Other Any additional information not covered above Brand Overview:Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, www.ashleystewart.com. The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy:We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance.*Essential FunctionsA job function should be considered essential if: (1) the position exists to perform that function, or (2) there are a limited number of available employees among whom the function can be distributed, or (3) the function is so highly specialized that the incumbent in the position was hired for their ability to perform that function. FOR JOB EVALUATION AND COMPENSATION USE ONLY0 Exempt 1 Non-Exempt Approved Grade: Compensation Approval:   Date: DisclaimerThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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What You Should Know About 248- Sales Associate - Store, Ashley Stewart

Join Ashley Stewart as a Sales Associate in New York, where you'll play a crucial role in providing exceptional customer service and driving sales in a vibrant retail environment. As a Sales Associate, you'll be responsible for executing operational and merchandising functions during your shift, ensuring that every guest receives a warm and welcoming experience. You'll be equipped to drive sales by exceeding store goals while managing merchandise effectively and participating in grassroots marketing initiatives. Your passion for fashion and strong communication skills will help you educate customers as the go-to product knowledge expert. We value teamwork and integrity, and as a Sales Associate, you'll model these principles to inspire your colleagues. From assisting in maintaining the store's visual appeal to ensuring cleanliness and organization, your keen attention to detail will help maintain our high standards. This role requires a flexible schedule, allowing you to adapt to the needs of the business effectively. If you have a genuine love for customer interaction and a desire to work in a supportive, fashion-driven environment, we invite you to bring your enthusiasm to Ashley Stewart!

Frequently Asked Questions (FAQs) for 248- Sales Associate - Store Role at Ashley Stewart
What are the main responsibilities of a Sales Associate at Ashley Stewart?

As a Sales Associate at Ashley Stewart, your main responsibilities include driving sales to meet personal and store goals, providing excellent customer service, managing merchandise effectively, assisting with visual merchandising, and maintaining store cleanliness. You'll also engage in grassroots marketing initiatives to enhance brand visibility.

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What qualifications are needed for the Sales Associate position at Ashley Stewart?

To become a Sales Associate at Ashley Stewart, a high school diploma or equivalent is required, along with 6 to 12 months of prior retail experience. Strong communication, interpersonal skills, and the ability to adapt to the business's needs are essential for success in this role.

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What qualities make a successful Sales Associate at Ashley Stewart?

A successful Sales Associate at Ashley Stewart embodies initiative, accountability, and a customer-first attitude. Excellent problem-solving skills, attention to detail, and a commitment to teamwork are also key attributes that align with our brand's core values.

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What does a typical day look like for a Sales Associate at Ashley Stewart?

A typical day for a Sales Associate at Ashley Stewart includes providing exceptional customer service, assisting with merchandise replenishment and visual displays, engaging with customers to share product knowledge, and collaborating with team members to maintain store standards while driving sales.

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Are there flexible work hours for the Sales Associate role at Ashley Stewart?

Yes, the Sales Associate position at Ashley Stewart requires a flexible schedule, accommodating weekends, holidays, and potentially late evenings. This flexibility allows you to adapt to customer needs and store demands effectively.

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Common Interview Questions for 248- Sales Associate - Store
How do you handle difficult customers as a Sales Associate?

When dealing with difficult customers, it's important to listen carefully to their concerns, show empathy, and maintain a calm demeanor. At Ashley Stewart, demonstrating exceptional customer service means finding a solution that satisfies the customer while upholding company policies.

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What strategies do you use to drive sales in a retail environment?

To drive sales as a Sales Associate, I would focus on building rapport with customers, showcasing trending products, and utilizing effective upselling techniques. I would also actively engage in store marketing initiatives to attract new customers to Ashley Stewart.

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What does teamwork mean to you in a retail setting?

Teamwork in retail means collaborating effectively with my colleagues to achieve common goals, whether it's maintaining store standards or maximizing sales. At Ashley Stewart, teamwork also includes supporting each other in delivering exceptional customer experiences.

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How would you educate customers about our products?

Educating customers about products involves sharing key features, benefits, and styling tips. I'd engage with them by asking questions about their needs and preferences at Ashley Stewart, tailoring my recommendations to enhance their shopping experience.

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Can you give an example of excellent customer service you've provided?

An instance of excellent customer service I provided involved personally assisting a customer with specific sizing needs. By taking the time to understand her preferences and suggesting alternatives, I helped her find the perfect outfit, making her feel valued and satisfied with her purchase.

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How do you prioritize tasks during busy shopping times?

During busy shopping times, I prioritize tasks by assessing immediate customer needs, ensuring that the sales floor is visually appealing and organized. By communicating with my team, we can effectively manage our responsibilities, providing excellent service at Ashley Stewart.

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How do you stay updated with the latest fashion trends?

Staying updated with fashion trends involves regularly following fashion blogs, social media updates, and utilizing resources our company provides. This knowledge helps me provide relevant recommendations to Ashley Stewart customers, ensuring they feel stylish and confident.

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How important is merchandising in driving sales?

Merchandising is crucial for driving sales as it directly impacts customers' purchasing decisions. Effective visual displays draw attention to products and create a compelling shopping experience at Ashley Stewart, encouraging customers to engage and make purchases.

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What motivates you in a sales position?

In a sales position, I'm motivated by achieving both personal and team goals, as well as satisfying customer needs. Knowing that I play a vital role at Ashley Stewart in connecting customers with products they love is extremely rewarding.

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Why do you want to work for Ashley Stewart?

I want to work for Ashley Stewart because of its commitment to celebrating confidence and self-esteem among women. I admire the brand's dedication to providing stylish options for curvy women and believe I can contribute positively to the team culture and customer experience.

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Launched in the early 1990’s in New York, Ashley Stewart captured the hearts and minds of curvy women by offering inspiring fashion in a boutique-like setting. Today, the brand has stores across the United States, a high-growth e-commerce site at ...

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March 31, 2025

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